Visa Inc.
2.8 of 5 557 reviews
www.visa.com Foster City, CA 5000+ Employees

Visa Inc. Reviews in San Francisco, CA

Updated Jul 8, 2014
All Employees Current Employees Only

2.6 286 reviews

                             

55% Approve of the CEO

Visa Inc. CEO Charles W. Scharf

Charles W. Scharf

(86 ratings)

36% of employees recommend this company to a friend
286 Employee Reviews Back to all reviews
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    2 people found this helpful  

    There is hope!

    Vice President (Current Employee)
    Foster City, CA

    ProsAmazing brand
    Solid business model and very profitable
    Decent pay compared to banks, competitive pay to tech companies
    New CEO is cleaning house, that's the biggest pro

    ConsIf you want a regular 9-5 job, this is a great place. However, if you are ambitious, looking to work and build cutting edge stuff, don't come here. The old guard is the biggest con. They are a critical mass, have no marketability outside of Visa and are in constant self preservation mode. It's a tradition at Visa for the old guard to put new leaders under the bus. Good news is that the new CEO has been cleaning house, already booted out toxic senior executives and their cronies. More to come but it's off to a great start. There are some exciting new executives who have come in from places like Chase, Electronic Arts, Paypal.

    Advice to Senior ManagementKeep cleaning house, marketing is still awesome but root out all the old HR leaders, bring in a solid dynamic CFO.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Not a happy environment

    Senior Business Leader (Current Employee)
    Foster City, CA

    ProsGood pay and benefits. People generally nice and smart. Strong brand and solid core business model.

    ConsToo political, too much red tape, too many committees. Difficult to get things done. Lack of direction from new management. Lots of experienced people leaving and lots of dissatisfied employees.

    No, I would not recommend this company to a friend

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    7 people found this helpful  

    Good Pay and Benefits, Poor Management

    Senior Director (Current Employee)
    Foster City, CA

    ProsThey pay a competitive salary and have comprehensive benefits with a pretty good work-to-life balance. It's a global company with a reputable brand.

    ConsNew management has come in and set precedent of out with the old in with the new. Long-term employees are being laid off and most of the new recruits are coming from PayPal. Eliminating a lot of perks for employees, which seems to be cost-savings (travel, sponsorships and ticket giveaways, free soda, etc.), while executives continue to travel more than ever and blog about it to employees. Don't seem to value the knowledge and experience that long-time employees have. Bringing in new people that think they're doing something in a new way, when really, we've already tried that and it failed. A lot of politics and CYA within the company.

    Advice to Senior ManagementDon't under estimate the value of experience. Just because someone has been with Visa for a while, doesn't mean they are not capable of working on new projects/technology. Recruit and hire from a broader basis than PayPal. There are other companies with innovators and leaders that can bring experience and skillsets to the table. Recognize workers! Too many "leaders and strategic thinkers" at Visa and not enough people who are willing to do actual work. Offer people a career path and reward them for loyalty with training and challenging new opportunities.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Bureaucracy to rival the government

    Director (Current Employee)
    Foster City, CA

    ProsPay, benefits, prestigious name, cafe and gym

    ConsBureaucracy to rival the federal government. Very difficult to get things done

    Advice to Senior ManagementStreamline the processes, empower the staff.

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    Bureaucratic and focused on the wrong metrics, but stable

    Web Developer (Former Employee)
    Foster City, CA

    ProsIt’s a fairly stable place and everyone is very professional. Many people will get good work-life balance here, although sometimes weekend work and late nights are required

    ConsAs far as software development goes, process is very heavy and run by – without exception – guys with heavy Indian accents and a myopic focus on "getting stories done". There is NO focus on actual quality or the user experience, despite the best intentions of designers & product owners.

    Advice to Senior ManagementChange people's incentives. V.me is absolute crap because everyone is myopically focused on looking productive enough. This also means there is no cross-team camaraderie or help. People change APIs all the time without letting others know, and then the whole app breaks. This happens many times a week.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Stifling IT Policies

    Systems Administrator (Former Employee)
    Foster City, CA

    ProsLarge company with a global reputation.

    ConsTakes an unreasonable amount of time to get anything IT related accomplished.

    No, I would not recommend this company to a friend

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    Big company with good benefits but lot of politics

    Staff Software Engineer (Current Employee)
    Foster City, CA

    ProsVery good benefits and good work life balance.
    Mature processes and methodologies, Great amenities like gym cafes etc

    ConsInnovation is difficult, lot of politics. Old timers don't want to change things and hold onto their positions. No budgets for external trainings/conferences.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    House of (Credit) Cards

    Senior Director (Current Employee)
    Foster City, CA

    ProsThe people at Visa are amazing. Smart, talented, and fun to work with. The compensation is also outstanding. These are the only two reasons people stay here.

    ConsVisa used to be an inspiring, innovative, fun place to work with huge career growth opportunities. Sadly, it is a very different place now. The politics are perhaps the worst you will ever experience. Exec are greedy and power hungry. New leadership is ignorant and not trusting of the expertise of the employees that have built this company. No one can make a decision and there is zero employee empowerment. Nepotism is prevalent. Over complicated and outdated processes make it nearly impossible to get anything done...yet the expectation of employees to be nimble and move like a start up has everyone spinning and freaked out. Moving up and around within organization is increasingly more difficult....people are pigeon holed into positions and unless have strong advocates at the top are stuck. Telecommute policy is no more unless you have special status - which is random and inconsistent. There is no inspiration, no innovation...this place is toxic.

    Advice to Senior ManagementStop ruling with fear. Get to know your employees and trust them. Walk the halls instead of directing orders from the executive floor. Oh wait...you are all moving to the SF office...better make it a point to come to the main campus (where all employees are forced to drive into every day) and treat your people with respect. Make your people feel valued instead of like numbers...or they will leave. Stop placing the wrong people into leadership positions.

    No, I would not recommend this company to a friend

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    Place to retire and not a place for passionate people

    Director (Current Employee)
    Foster City, CA

    ProsVisa has a good brand, leader in payment industry. It has deep pockets and consistence in revenue. Good place to retire

    ConsPolitics, back stabbing, poor management and always a top down leadership.

    Advice to Senior ManagementPlease talk to people who are working at ground level, reduce politic and review leadership style

    No, I would not recommend this company to a friend

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    Lack of Vision

    Director (Current Employee)
    Foster City, CA

    ProsGreat benefits and good starting ground for a career in a corporate environment

    ConsLack of management, innovation and trust. The Board should truly look into the competencies of the senior management (especially in Human Resources). Inconsistency, lack of creativity, it will never change.

    Advice to Senior ManagementVisa would not be where it is today without the dedication of the employees who knew how to run a great company. New management, stop being so arrogant and really say to yourself, what will I bring to the table to make this place the leader.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Visa Inc. reviews and ratings in San Francisco, CA — including employee satisfaction and approval rating for Visa Inc. CEO Charles W. Scharf. All 286 reviews posted anonymously by Visa Inc. employees.