Visa Inc.

  www.visa.com
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Visa Inc. Reviews in San Francisco, CA

Updated Jul 19, 2014
All Employees Current Employees Only

2.6 289 reviews

53% Approve of the CEO

Visa Inc. CEO Charles W. Scharf

Charles W. Scharf

(88 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • Compensation is quite good, with a fairly decent work life balance(in 46 reviews)

  • Good benefits, great brand name to trade on for your next job(in 48 reviews)


Cons
  • Mostly very mediocre people - especially middle / senior management(in 48 reviews)

  • No diversity and hardly management believe in work/life balance(in 21 reviews)

289 Employee Reviews Back to all reviews
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    • Culture & Values
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    • No Opinion of CEO

    11 people found this helpful  

    The working equivalent of buying a 20-year treasury note - boring, vanilla, and it's not going anywhere (you or the job)

    Director (Former Employee) Foster City, CA

    ProsVery nice people. In general, good work/life balance for most parts of the company with the exception of certain managers. Usually willing to hire you in at a decent salary. Best part is pension - how many publically traded companies in the S&P 500 offer this anymore? Definitely get it while you can (3 years b/f you are vested).

    ConsThis is not a place if you are ambitious in any sense of the word - so if you got degree from a halfway decent school, this is not the place for you, you will sooner or later be disappointed. If you went to an Ivy don't walk, RUN away. The company places ZERO value on you and your development/future at Visa. There is no ownership of anything, at any level. Those that have been there for a while know that they are paid very well for doing very little. Given this, and the fact that Visa is ridiculously profitable, there is no desire to rock the boat - hence my starting comment about this not being a place for you if you have an ounce of ambition.

    Advice to Senior ManagementClean out the C-suite - you keep sweeping away the "crumbs" at the lower levels when the problem is you've got bad ingredients/poor product at the top.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

    4 people found this helpful  

    Fear and Intimidation

    Senior Director (Current Employee) Foster City, CA

    ProsGood pay and benefits, on site gym with free classes, good cafeteria, there are still good people here.

    ConsNew management created atmosphere of fear and intimidation. Nothing can be done anymore. Processes beyond complicated and hours are spent on documentation that nobody reads. The best people are looking for a job or hoping for a package. Moral is lowest I've seen in 15 years. It is so sad that I couldn't come up with a single professional "pro". It is miserable now.

    Advice to Senior ManagementGet over yourself. You are not improving things, you are making them worse. Command and controls doesn't bring talent and stifles innovation.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    4 people found this helpful  

    Nepotism really pays off!

    Senior Business Leader (Former Employee) Foster City, CA

    ProsPay check plus benefits and the name on your resume. Geographically easy to get to from most of the Bay Area. There are some very wonderful folks working very hard there.

    ConsCulture of back stabbing; it is all about me; outright lying to staff and clients; not the most progressive of environments and out of the box thinking generally not encouraged.

    Advice to Senior ManagementWeed out the self promoters who have little value for others and little value for Visa or its history/culture.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    4 people found this helpful  

    There is hope!

    Vice President (Current Employee) Foster City, CA

    ProsAmazing brand
    Solid business model and very profitable
    Decent pay compared to banks, competitive pay to tech companies
    New CEO is cleaning house, that's the biggest pro

    ConsIf you want a regular 9-5 job, this is a great place. However, if you are ambitious, looking to work and build cutting edge stuff, don't come here. The old guard is the biggest con. They are a critical mass, have no marketability outside of Visa and are in constant self preservation mode. It's a tradition at Visa for the old guard to put new leaders under the bus. Good news is that the new CEO has been cleaning house, already booted out toxic senior executives and their cronies. More to come but it's off to a great start. There are some exciting new executives who have come in from places like Chase, Electronic Arts, Paypal.

    Advice to Senior ManagementKeep cleaning house, marketing is still awesome but root out all the old HR leaders, bring in a solid dynamic CFO.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

    4 people found this helpful  

    Not a happy environment

    Senior Business Leader (Current Employee) Foster City, CA

    ProsGood pay and benefits. People generally nice and smart. Strong brand and solid core business model.

    ConsToo political, too much red tape, too many committees. Difficult to get things done. Lack of direction from new management. Lots of experienced people leaving and lots of dissatisfied employees.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    8 people found this helpful  

    House of (Credit) Cards

    Senior Director (Current Employee) Foster City, CA

    ProsThe people at Visa are amazing. Smart, talented, and fun to work with. The compensation is also outstanding. These are the only two reasons people stay here.

    ConsVisa used to be an inspiring, innovative, fun place to work with huge career growth opportunities. Sadly, it is a very different place now. The politics are perhaps the worst you will ever experience. Exec are greedy and power hungry. New leadership is ignorant and not trusting of the expertise of the employees that have built this company. No one can make a decision and there is zero employee empowerment. Nepotism is prevalent. Over complicated and outdated processes make it nearly impossible to get anything done...yet the expectation of employees to be nimble and move like a start up has everyone spinning and freaked out. Moving up and around within organization is increasingly more difficult....people are pigeon holed into positions and unless have strong advocates at the top are stuck. Telecommute policy is no more unless you have special status - which is random and inconsistent. There is no inspiration, no innovation...this place is toxic.

    Advice to Senior ManagementStop ruling with fear. Get to know your employees and trust them. Walk the halls instead of directing orders from the executive floor. Oh wait...you are all moving to the SF office...better make it a point to come to the main campus (where all employees are forced to drive into every day) and treat your people with respect. Make your people feel valued instead of like numbers...or they will leave. Stop placing the wrong people into leadership positions.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

    2 people found this helpful  

    Lack of Vision

    Director (Current Employee) Foster City, CA

    ProsGreat benefits and good starting ground for a career in a corporate environment

    ConsLack of management, innovation and trust. The Board should truly look into the competencies of the senior management (especially in Human Resources). Inconsistency, lack of creativity, it will never change.

    Advice to Senior ManagementVisa would not be where it is today without the dedication of the employees who knew how to run a great company. New management, stop being so arrogant and really say to yourself, what will I bring to the table to make this place the leader.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Senior Management
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    • Disapproves of CEO

    1 person found this helpful  

    Bloated, Slow and Flat

    Senior Director (Current Employee) Foster City, CA

    ProsDecent work life balance. Comp is just OK. No ESPP.

    ConsBureaucratic and slow. A culture driven by fear. Incompetent Management in general. A lot of time and effort is wasted on CYA activities. If you are looking for a soul crushing career with some stability, this is your place. Picture each working day as follow: Show up, do what you are told, leave after 8 hours, never voice an opinion, repeat.

    Advice to Senior ManagementRead the reviews on Glassdoor

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    It's like the Titanic but no music is playing.

    Senior Account Executive (Current Employee) Foster City, CA

    ProsMost of the employees are genuinely nice, collaborative, smart and professional.

    ConsSenior management is comprised of pompous, arrogant and condescending individuals who think nothing of layoff's, purchasing a second corporate jet and hiring their cronies. The next level down is afraid to speak up in fear of being let go. It's difficult to get things done because of the bureaucracy and political climate. Innovation is lacking; impossible to develop new products; client needs are ignored and Finance runs the organization. Absolutely a horrible work environment.

    Advice to Senior ManagementHow many employee surveys need to be completed before anything of substance is changed? It's more than improving the cafeteria food and gym facilities. The corporate culture needs to drastically turn around. Get out of your offices, off the corporate jets and actually reach out further down in the company to speak with people who are fed up and want positive change.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    7 people found this helpful  

    Good Pay and Benefits, Poor Management

    Senior Director (Current Employee) Foster City, CA

    ProsThey pay a competitive salary and have comprehensive benefits with a pretty good work-to-life balance. It's a global company with a reputable brand.

    ConsNew management has come in and set precedent of out with the old in with the new. Long-term employees are being laid off and most of the new recruits are coming from PayPal. Eliminating a lot of perks for employees, which seems to be cost-savings (travel, sponsorships and ticket giveaways, free soda, etc.), while executives continue to travel more than ever and blog about it to employees. Don't seem to value the knowledge and experience that long-time employees have. Bringing in new people that think they're doing something in a new way, when really, we've already tried that and it failed. A lot of politics and CYA within the company.

    Advice to Senior ManagementDon't under estimate the value of experience. Just because someone has been with Visa for a while, doesn't mean they are not capable of working on new projects/technology. Recruit and hire from a broader basis than PayPal. There are other companies with innovators and leaders that can bring experience and skillsets to the table. Recognize workers! Too many "leaders and strategic thinkers" at Visa and not enough people who are willing to do actual work. Offer people a career path and reward them for loyalty with training and challenging new opportunities.

    No, I would not recommend this company to a friend

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