Visa Inc.

  www.visa.com
  www.visa.com

Visa Inc. Reviews in San Francisco, CA

Updated December 17, 2014
Updated December 17, 2014
670 Reviews
2.9
670 Reviews
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Visa Inc. CEO Charles W. Scharf
Charles W. Scharf
233 Ratings

Review Highlights

Pros
  • Visa has a reasonable work/life balance depending on geographic location (in 54 reviews)

  • Good pay (although for many years, this was not the case) and good benefits (in 55 reviews)


Cons
  • Work/Life Balance may cost you your job in the next re-org or limit your annual rating (in 25 reviews)

  • Mostly very mediocre people - especially middle / senior management (in 50 reviews)

More Highlights

333 Employee Reviews Back to all reviews

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  1. 49 people found this helpful  

    "Was once a wonderful company to be part of"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Foster City, CA
    Current Employee - Vice President in Foster City, CA

    I have been working at Visa Inc. full-time (more than 8 years)

    Pros

    World class brand, best company in its industry by far, doing good for people in emerging economies. Good people, decent salaries, good benefits. New CEO and President are trying hard to focus and inspire the company and making some progress. Depending upon what part of the company you're in, there is interesting and innovative work to be had. Glad to see focus on merchants and their needs.

    Cons

    Visa has lost its compassion for staff, especially those with experience and years of service, in its rush to be "cool" for new college grads and Silicon Valley kids. Diversity in the Technology organization is a joke. In the year he's been here, every single new hire the EVP of Tech has done at VP/SVP has been an Indian male. Most of the new SD's as well. The percentage of women in Tech at VP/SVP level is single digits and falling. If you're an Indian man, you're golden. If you're anything else and want more than an entry level job, consider a different place.

    Advice to ManagementAdvice

    Don't abandon the experienced and senior staff that got you here -- they built this place. Make a serious commitment to diversity and keep it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 30 people found this helpful  

    Announced HR Changes Definitely Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Systems Engineer in Foster City, CA
    Current Employee - Lead Systems Engineer in Foster City, CA

    I have been working at Visa Inc. full-time (more than 10 years)

    Pros

    Benefits are very good compared to what I hear others are offered. I would say salaries are competitive for the broad base of employees -- superstars of course could probably do better somewhere else.

    Cons

    I was suspicious when I read that HR was going to allow managers to rate employees as they saw fit and not on the traditional predetermined "Bell Curve". My suspicions were confirmed shortly after when I saw they had changed the rating scale from 1 to 5 DOWN to 1 to 4. It meant that it would be almost impossible for everyone to meet their target bonus because you have to get a 3 rating [that was never going to happen]. So the company makes well over $5 billion in profit and the money goes to more stock buy-backs to pump up the stock and EPS which certainly doesn't help the average employee since the previously generous RSUs given have apparently disappeared along with the bonus pool. I think we all know where the bonuses will eventually go. This is not the Visa I have been used to for 18 years. Why even have a Target Bonus if it is almost impossible to reach?

    Advice to ManagementAdvice

    Quit saying things that sound like positive changes when the truth is something completely opposite. Just tell us the truth about how things are changing and why.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 14 people found this helpful  

    Lots of changes and not for the better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    The "old" Visa was a fun and dynamic place to work, with lots of autonomy and the ability to work hard and make a name for yourself. The pay was good, bonuses fantastic, and stock incentive very generous. The overall environment was one that invested heavily into employee satisfaction and product innovation.

    Cons

    Recently, with recent management changes (CEO and virtually all direct reports and virtually the entire 2nd layer) has resulted in less of a technology-focused culture. Nearly all senior managers are from JP Morgan or Mckinsey and as a result, the management focus has shifted from serving customers, employees and innovating in the marketplace to a culture of pinching pennies and cutting costs (at the expense of customers and employees). While the company is still financially strong, this short-sightedness will hurt the company in the long term. The entire management team is now comprised of leaders with less than a year of experience, and frankly, they do not understand the products and business culture of the company. It is sad to see, but I will not be surprised if Visa goes through some tough times in the near future. HR is a disaster- There has been nothing but poorly executed and botched benefit, payroll, and HRIS changes.

    Advice to ManagementAdvice

    Stop trying to change the Visa culture-- if it ain't broke don't try to fix it. You are driving away long term employees and eventually you will be left with a company full of inexperience and as a result you will be driving customers to the competition.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 9 people found this helpful  

    middle of the road...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Foster City, CA
    Current Employee - Director in Foster City, CA

    I have been working at Visa Inc. full-time (more than 3 years)

    Pros

    New ideas and new mentality is great for the company

    Cons

    some of the new hires (execs) are just dumb as a post -- not sure how they convinced the smart CEO to hire them!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Foster City, CA
    Current Employee - Business Analyst in Foster City, CA

    I have been working at Visa Inc. full-time (more than an year)

    Pros

    The pay and benefits are really solid. Hours are fairly flexible depending on the time of the year.

    Cons

    No much room for career growth, you pretty much have to apply for a new or higher position. Company is midst of big internal changes and its too early to tell if this going to be bad or good. People here are always seem to be working against each other instead of together and this breeds a bad environment.

    Advice to ManagementAdvice

    We need smarter people in mid-level management. There have been a numerous bad hires of people who cannot manage and who do not know what they are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Improving culture with room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA

    I have been working at Visa Inc. full-time (more than an year)

    Pros

    Great global brand recognition. Deep level of experience across the company. Many employees have worked in multiple roles. Leadership seems to be working hard to improve the company culture and approach to innovation. Competitive compensation package. Nice SF office and shuttle service.

    Cons

    Can be challenging competing with other companies in the Bay Area for talent. Large company trying to be more nimble and that isn't easy. Breaking down silos is essential to getting things done.

    Advice to ManagementAdvice

    Inspire and lead with data. Hire leaders (whether they are people managers or not). Empower employees to take meaningful risks to achieve goals. Move faster.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Foster City, CA
    Current Employee - Contractor in Foster City, CA

    I have been working at Visa Inc. as a contractor (more than an year)

    Pros

    Good work envirinment and amazing upper management

    Cons

    Contractors are treated with lower dignity

    Advice to ManagementAdvice

    Re consider your hiring process for changing from contractors to full time. You guys might lose good talent there!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Go to the office just to collect paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Foster City, CA
    Current Employee - Technical Support Analyst in Foster City, CA

    I have been working at Visa Inc. full-time (more than 8 years)

    Pros

    Big name for your resume. Decent benefits although every year they're getting worst.

    Cons

    Impossible to move on with your career. Company has "too many" management staff that a lot of times are not well organized. Execs telling one thing but reality is totally different. Don want to spend any money on team building events.

    Advice to ManagementAdvice

    There is no motivation to go beyond assigned responsibility's. Company need to invest in employees little more than just salaries. Little rewards would help...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 15 people found this helpful  

    Hierarchical, micro managing, super conservative, old boys network.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Foster City, CA
    Former Employee - Director in Foster City, CA

    I worked at Visa Inc. full-time (less than an year)

    Pros

    None that I can think of.

    Cons

    Layers off bureaucracy and red tape for the simplest of requests delaying initiatives beyond belief. C Level Executives involved in the most mundane decisions, what sodas to offer in the vending machine (selected by the CFO) and more. Each decision required level upon level of review and approval resulting in presentation version in the 40s.

    Advice to ManagementAdvice

    Let your employees do their jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 38 people found this helpful  

    Exec Technology Leadership has insulting, degrading leadership style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in San Francisco, CA
    Current Employee - Senior Director in San Francisco, CA

    I have been working at Visa Inc. full-time (more than 5 years)

    Pros

    The workers, who are intelligent, personable and hard working. The brand is strong and most employees feel pride in the global reach of the company.

    Cons

    Technology Executives make all hiring decisions under an edict to look primarily at ivy league education instead of a balanced background. Spend more time writing nonsense "leader wannabe" blogs on linkedin while insisting every purchase be accompanied by a 5+ page justification doc. Delays announcement of departing employees to hide the fact they left because of Technology Executives. Obscured the budgeting process, creating a proliferation of uncontrolled spreadsheets.

    In one year, new Technology Execs gutted the intellectual capital of the company. Worse, the top company leadership knows it and will not act because it was their first hire.

    Advice to ManagementAdvice

    Demonstrate your leadership and admit you hired the wrong person.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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