Visionworks

  www.visionworks.com
  www.visionworks.com

Visionworks Reviews

Updated November 17, 2014
Updated November 17, 2014
106 Reviews
2.6
106 Reviews
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Review Highlights

Pros
  • The benefits are nice, a free pair of glasses with whatever you want on it every year (in 9 reviews)

  • Flexible hours, worked around school and life schedules (in 8 reviews)


Cons
  • Nothing was good enough upper management who still found some way to treat you like dirt (in 14 reviews)

  • The place where I work now EVERYBODY can bonus including part time employees (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    So so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks full-time

    Pros

    Commission on sales is good, as long as you can actually enter them. Learn a lot about the doctors side and how eyewear is made

    Cons

    Management likes to listen to "complaints" without asking what really happened. Sales can be stolen out from under you if you step off the floor. Berated by management for little things, that they then go and do the next day.

    Advice to ManagementAdvice

    Listen to employees more, be consistent with managing employees. Be consistent with store/company policies, and don't change just because the customer it's upset that the glasses they bought almost a year ago broke, and the want everything and the kitchen sink for free

    Positive Outlook
  2.  

    Great starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks

    Pros

    They offer a lot of cross training and lots of books to learn if your willing to put in the time. Many stores really care about you personally and can be a great place. You can try out didn't stores if they need help and they are always running some sort of incentive prize (like whoever sells the most in their category sunglasses wins a pair) the commission is nice if you work sales (starts 1.9) and it can really add up

    Cons

    Some locations they don't bother learning and it shows, lazy employees, messy stores, and management that doesn't care. People can be cut throat about commission and run you over. And if your not making the numbers they want expect a taking too

    Advice to ManagementAdvice

    They need to promote in company a lot more, there is a joke that to get promoted you'll need to quit and go to lenscrafters first. That we just hire their leftovers for management. Everyone says it just not to your face that we know you do it.

  3.  

    Good Company Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Key West, FL
    Former Employee - Anonymous Employee in Key West, FL

    I worked at Visionworks full-time (less than an year)

    Pros

    It was a good Learning experience in the optical world. Decent Job Hours

    Cons

    Low Wages, no room for growth

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  5. 1 person found this helpful  

    Life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN

    I have been working at Visionworks full-time (more than an year)

    Pros

    If you are a positive person that is willing to work hard, you will advance in this company. Visionworks promotes from within whenever possible. This company sees your strengths and utilizes them. Offers a 3 week training program to new employees and always puts the customer first.

    Cons

    1984 POS. Recently went EMR, hopefully will be using more emails and less fax machine

    Advice to ManagementAdvice

    Hire more RVPs like Vinnie. Dedicated to the company and passionate about selecting the right people.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lose Lose either way it goes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Visionworks

    Pros

    You have employment and it's not McDonald's.
    You get to dress up everyday

    Cons

    You can do all you can to maximize your sale and the customer gets the cheapest of the cheap but the kicker is you get penalize. Retail supervisors and GM don't do a good job of delegating sales. Pretty much If it's you and a member of management working that day you won't hit your sales goal. They're like lions over antelope. Quite a few lions can feed off one but when you come around they hog the antelope all to themselves. When you try to hunt your own antelope (customer) they come swoop in and take your kill despite them not being done with their own meal!

    Advice to ManagementAdvice

    Team oriented goals as a whole.
    Eliminate individual sales goals.
    Regionals checking with eyewear specialists to make sure everything in terms of being a member of the staff is fair. Regional managers have to understand an employee isn't just a sales number

  7.  

    Penguin army

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks

    Pros

    Union job and union benefits

    Cons

    - Management reaps all the bonuses.
    - We have a uniform that's 3 basic solid colors, but they don't call it a uniform do the cheap badtards have an excuse not to give any funds to cover the cost of such uniform clothes. Even McDonalds gives FREE uniforms!

    Advice to ManagementAdvice

    Value your hardworking employees!

  8.  

    Good start to Optical Sales BUT terrible Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Eyewear Specialist in Omaha, NE
    Former Employee - Eyewear Specialist in Omaha, NE

    I worked at Visionworks part-time (less than an year)

    Pros

    Manager was flexible with hours and time off. Laid-back atmosphere for the most part (Could vary depending on General Manager). Good start to optical sales to learn the basics and gain experience.

    Cons

    Company only cares about sales stats. You could meet your daily/ weekly goal, but if you did not sell enough anti-glare or high index lenses, then your performance was frowned upon. Also, the store promotions are stupid. There are way too many promotions being offered at once, which only confuses the customers and makes it more difficult to meet sales goals.

    Advice to ManagementAdvice

    Limit the number of promotions offered at a time. Depending on the sale, the ending balance could be $100 cheaper if it is calculated under one promotion vs. the other. This only confuses customers and employees. Applaud the sales numbers, not fine details of what is being sold. Not every customer needs a designer frame holding transition digital lenses and a "free" pair of sunglasses under the BOGO sale.

    Doesn't Recommend
    Negative Outlook
  9.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Eyewear Specialist in Lexington-Fayette, KY
    Current Employee - Eyewear Specialist in Lexington-Fayette, KY

    I have been working at Visionworks part-time (more than 3 years)

    Pros

    Flexible hours, worked around school and life schedules.

    Cons

    Working with managers who are not well trained or have never been trained.

    Doesn't Recommend
    Negative Outlook
  10.  

    Slowly Declining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Journeyman
    Current Employee - Journeyman

    I have been working at Visionworks full-time (more than 3 years)

    Pros

    Fun coworkers, semi flexible hours, paid holidays, sundays off

    Cons

    Incompetent managers, restrictive dress code (red, black, or white and solid colors only). Pay increases are minute and performance increases are nearly impossible to get.

    Advice to ManagementAdvice

    Value your hourly, union workers more than you do. Acknowledge our issues, even if they seem petty to you. Screen your lower management more thoroughly. Don't leave policies open to such wide interpretation. Allow us to use all the colors to dress. Our morale has suffered greatly since this merger.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    company with growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visionworks full-time (more than 5 years)

    Pros

    as the company grows - so do the opportunities. Visionworks is opening more stores each year. as with any kind of growth there are some "pains" and new discoveries. i think Visionworks is a great place to work - you just have to have a little patience while they catch up on operational technology.

    Cons

    keep focus on customers and delivering exceptional customer service. Associate need to feel that they have the ability to impact the brand and what the customers perception is. Don't focus on the numbers - just what's best for the customer.

    Advice to ManagementAdvice

    challenge your associates to think outside the box. not everything fits into the "plan". the best ideas come from those who do!

    Recommends
    Positive Outlook

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