Visiting Angels

www.visitingangels.com

Visiting Angels Reviews

Updated January 27, 2015
Updated January 27, 2015
106 Reviews
3.1
106 Reviews
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Review Highlights

Pros
  • Relationships were built and it was nice to know I was making a difference in the lives of our elders (in 4 reviews)

  • Flexible hours, low pay, no regular schedule, no benefits (in 4 reviews)


Cons
  • There are no benefits of any kind offered (in 11 reviews)

  • office staff is disorganized, pay is low (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The office workers are nice and understanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gna in Eldersburg, MD
    Former Employee - Gna in Eldersburg, MD

    I worked at Visiting Angels full-time (more than a year)

    Pros

    The office staff personality, they are sweet and helpful. They are willing to work around your schedule and availability. Which is helpful if you are going to school

    Cons

    pay doesn't increase. They have clients very far in remote areas of Carroll county. They have a lot if 4 hour shifts that makes it not worth the drive.

    Advice to ManagementAdvice

    Increase wages!!!

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Very good fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Home Caregiver
    Former Employee - In Home Caregiver

    I worked at Visiting Angels

    Pros

    I was assigned clients based on my stated hours and days of availability. I was also able to schedule unpaid time off as needed. The home office provided more than sufficient support whenever I encountered an issue. Great fit for a retiree who doesn't need extra benefits.

    Cons

    None that I can think of. All in all, it was a very fulfilling experience.

    Advice to ManagementAdvice

    Provide regular feedback from client and/or family to caregiver.

    Recommends
    Positive Outlook
  3.  

    Use you up, wear you out. No consideration.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Caregiver in Bend, OR
    Current Employee - Caregiver in Bend, OR

    I have been working at Visiting Angels part-time (more than a year)

    Pros

    Good pay in comparison to the local industry.

    Cons

    This employer touts they will 'work around, your schedule. .. but in reality, any limitations or second job or life you may have is a real hassle and clearly inconvenient.
    You will lose work if you give any days unavailable. Some weeks they will work you to exhaustion if you don't know how to say no to shifts. There will be noted appreciation for weeks and days you might pinch hit for those out sick or other extra assignments.

    Advice to ManagementAdvice

    Teamwork and comraderie should be encouraged and grown for Better- client and employee satisfaction. Try not to overwork your people and give appreciation and return favors when employers cover shifts in a pinch for you.

    Doesn't Recommend
    Positive Outlook
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  5.  

    Turnover among office managers is very high. Most don't stay with the company longer than a couple of years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Everett, WA
    Former Employee - Office Manager in Everett, WA

    I worked at Visiting Angels

    Pros

    Company provides good service to its clients.

    Cons

    Company does not treat its employees very well.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Very Professional Home Care Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Aide in Trenton, NJ
    Current Employee - Home Health Aide in Trenton, NJ

    I have been working at Visiting Angels full-time (more than a year)

    Pros

    Higher pay than other home care companies
    Paychecks always on time and correct
    I have more financial security because VA offers me long-term assignments. There is no per diem work
    4-hr minimum shifts
    I get detailed info on client before starting new assignment
    Everyone in the office is friendly

    Cons

    No health insurance or mileage reimbursement
    Very strict
    Everyone is paid the same no matter if a new CHHA or a very experienced one.

    Advice to ManagementAdvice

    We need a raise
    We need mileage reimbursement and health insurance

    Recommends
    Positive Outlook
  7.  

    Love working for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Aide in Abilene, TX
    Current Employee - Home Health Aide in Abilene, TX

    I have been working at Visiting Angels full-time (less than a year)

    Pros

    Great office staff, great clients. Jennifer in the abilene, TX office is awesome. Always quick to respond, and very understanding. Great company. They work with your schedule if you have another job

    Cons

    Can have demanding hours, clients can be demanding, client assignment can be out of town in some cases,

    Advice to ManagementAdvice

    Offer higher pay for experience

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    They care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fairhope, AL
    Current Employee - Anonymous Employee in Fairhope, AL

    I have been working at Visiting Angels

    Pros

    They try to take great care of their clients & their employees.

    Cons

    Work schedules can fluctuate with demand.

    Advice to ManagementAdvice

    I believe visiting angels already seeks to promote the health & independence of its clients & staff.

    Recommends
    Positive Outlook
  9.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Aide in Tallmadge, OH
    Current Employee - Home Health Aide in Tallmadge, OH

    I have been working at Visiting Angels

    Pros

    There is nothing good about working for these people. The only pro I can think of is taking care of people in need. I feel sorry for the clients who pay for their service.

    Cons

    The company does not answer the phone after hours if there is an emergency, they don't want to be bothered with anything. The pay is horrible I switched to another caregiving company and get paid 2.50 more. The company doesn't care about the clients we see or their employees. Good luck luck if you work for these guys. The in office girls are rude and do everything with an attitude. They also gossip with other employee's and coworkers about you.

    Advice to ManagementAdvice

    Hire professional office staff.

    Doesn't Recommend
    Negative Outlook
  10.  

    My Nurse Assistant Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CBRF/CNA in Milwaukee, WI
    Former Employee - CBRF/CNA in Milwaukee, WI

    I worked at Visiting Angels

    Pros

    i was given many work hours and the company was nice to me so I could get another type of certificate.

    Cons

    My work hours were reduced. I asked for more work hours but not given any. I had to find more work to survive. I was then terminated and quit because the work hours conflicted. I was told not to come back.

    Advice to ManagementAdvice

    Get more customers.

    Recommends
    Neutral Outlook
  11.  

    Unappreciated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Visiting Angels

    Pros

    I enjoy bring able to build relationships with clients and give them the one on one attention and care they deserve!

    Cons

    The office managers make things up, such as what earns a bonus back and what does not, according to their mood. They bad mouth other employees to employees and also talk bad about the cliental and their family members. The paychecks are never on time, unless theyre direct deposited. Continuously spelling my name incorrectly, which makes you feel like a VERY valued employee. Mistakes within payroll are somehow the fault by the employee. I have not met more than a handful of other employees, which makes finding coverage on your own nearly impossible. The telephony system doesn't always connect properly. When you are unable to fill a shift they take it personally. Debra is the only one who is any way shape or form qualified for dealing with people! The owner of the company doesn't do much as make an appearance, I've yet to see or hear from him in 5 years of being employed by the company, although he signs my Christmas card. If it weren't for my wonderful client who I adore I would no longer be an employee in this terrible agency.

    Advice to ManagementAdvice

    Lose the attitude and get off of your high horses. Everyone makes mistakes, its time to take responsibility for your own.

    Doesn't Recommend
    Neutral Outlook

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