Vistaprint Reviews

Updated September 15, 2014
Updated September 15, 2014
136 Reviews
3.4
136 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vistaprint Chairman, President, and CEO Robert S. Keane
Robert S. Keane
100 Ratings

Review Highlights

Pros
  • Pretty reasonable work-life balance compared to other companies (in 11 reviews)

  • Very smart people, lots of young talent, you can learn a lot from everyone - in your function or elsewhere (in 17 reviews)


Cons
  • Work is at a frantic 24 hour pace with no regard for work/life balance or vacation time (in 7 reviews)

  • Archaic code base and software development practices (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    Brilliant as a startup, had a rough transition, is now coming into it's own as a larger company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Quality Engineering  in  Lexington, MA
    Current Employee - Manager, Quality Engineering in Lexington, MA

    I have been working at Vistaprint full-time for more than 3 years

    Pros

    World class engineering - work with the best.
    Great benefits - free lunches, work from home, etc. All the standards for a top-flight software company.
    Willing to take risks and change when needed.

    Cons

    Sometimes it feels like the organization can't get out of it's own way. I attribute this to the fact that the company is learning how to be a big company. So many of the processes and cultural aspects are leftover from when the company was ~100 developers. Those processes have not scaled well, which means sometimes little things are big headaches. The most frustrating thing is when small decisions have 5+ decision makers who all disagree and nobody has decision rights. That said - the company is aware of the issue and is actively working to fix it. Some things just take time.

    Advice to ManagementAdvice

    Be bold. Don't be afraid to be extreme. The business value is compelling, and the engineering talent is present. Just get out of the way and let teams be teams.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 13 people found this helpful  

    Join the circus, then leave as soon as possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Lexington, MA
    Former Employee - Developer in Lexington, MA

    I worked at Vistaprint full-time

    Pros

    - free coffee and soda
    - food trucks every other week
    - beer on Friday

    Cons

    Where to begin? This place is an absolute circus. They go through company-wide reorganizations every 6 to 8 months because they can't find a successful formula. Most recently they axed the majority of their QA and Ops department so they could free up funds to hire more developers -- except any developer worth their salt wouldn't want to work in this environment. As a developer, do you enjoy working on new, cutting edge things? Too bad, at Vistaprint you'll spend the majority of your time working on legacy systems that has little to no documentation. Hope you like technology refreshes, aren't they fun and challenging?!

    The executives are inept and ill-equipped to do their jobs, and the middle and upper management are largely composed of sycophants. The CEO is a non-entity, descending once a year from his luxury office in Paris to parade in front of the various offices, patting himself on the back self-congratulatorily, only to vanish for another year with nary a sight nor sound. He has no interest in the floundering core business -- only new ideas.

    Touching on company performance and environment, it's a morose place at the moment. Ever since their mind-boggling pricing changes, they've been hemorrhaging, and it's plainly evident in the atmosphere. The employees know that something is seriously wrong, and only the most ardent Kool-aid drinkers are oblivious. Does a healthy company eliminate 90% of their QA staff?

    To the more practical -- the office is an overcrowded dump, but that should change upon completion of their multi-million dollar new office down the street -- which I'm sure they couldn't afford, but are doing anyway. Parking is a problem, so if you don't want to show up an hour early, be prepared to drop your car off with a valet and wait 30 minutes to get it when you're ready to leave. Though maybe with all the layoffs, there's now more parking space available?

    If you absolutely must work here, put in your two years, get it on your resume while the company still has any semblance of name power, and then get the hell out. Vistaprint gets poached aggressively by other, better companies, because those companies know that many Vistaprint employees are miserable and desperate to leave.

    Advice to ManagementAdvice

    Dump the inept management. Identify and eliminate the sycophants. Encourage the CEO to give a damn about his company instead of his next big idea.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Don't waste your time and talent here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Vistaprint full-time for more than 5 years

    Pros

    *Competitive pay
    *Quarterly bonuses
    *Vistabreak
    *Benefits
    *Will work with some of the best and brightest

    Cons

    *Engineering review cycle is a nightmare. Promotions are not based on work/goals. You can skip meetings and work and let the most bugs into production, but if your manager is a convincing enough speaker you'll be a senior manager in no time! Work hard and meat your goals, but have an ineffective manager and you're left behind.
    *Too many high level managers providing very little value.
    *SDLC is a nightmare. Project requirements never fully vetted. Decisions being made well into the QA cycle.
    *Expectation that you be available 24/7.
    *Layoffs happening.
    *Employees promised better opportunities for growth if they sign up for an expat contract, but then hung out to dry with very little guidance or opportunity. Move process is a nightmare. HR representative in change of the process is clueless and ineffective. Highly stressful situation all for naught. There will be no role for you to return to on repat regardless of what is promised at time of contract signing.

    Advice to ManagementAdvice

    No advice for management. It's clear that they don't listen to it anyway.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vistaprint as an intern for less than a year

    Pros

    Great exposure to leadership. Very open culture. Great work space.

    Cons

    Location.
    Sometimes bad work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 10 people found this helpful  

    Worst company I ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Lexington, MA
    Former Employee - Manager in Lexington, MA

    I worked at Vistaprint full-time for more than a year

    Pros

    Good pay and bonuses. Some very smart people. Nice-looking building and free drinks in the kitchens.

    Cons

    Political nightmare. You need to mimic what management says or you are viewed and treated like a black sheep. They are not open to new ideas. No respect for people's experience. They love to take newly minted graduates out of school and mold them ("brainwash" them) to their views. Inexperienced people are made managers of departments and people three years into their careers. Spent the worst two years of my career there. Meetings all day long then you need to work eight hours at night to do "real work."

    Advice to ManagementAdvice

    Get rid of crazy performance review process. Quit encouraging employees to tattle on each other. Get rid of the political BS and focus on the business. Quit changing direction every three months. Stop with the constant reorgs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Great opportunities to try different roles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Lexington, MA
    Current Employee - Project Manager in Lexington, MA

    I have been working at Vistaprint full-time for more than 3 years

    Pros

    Smart people. Great continuous improvement culture.

    Cons

    Lack of clear long term strategy but getting better.

    Advice to ManagementAdvice

    Need to focus and make hard choices.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Well run company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vistaprint full-time

    Pros

    Well run company run by smart people. Company is growing slower than it once was, but won't settle for slower growth.

    Cons

    Executive team manages company out of Europe for some reason although most functions are run out of its Boston office.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Love this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Lexington, MA
    Current Employee - Human Resources in Lexington, MA

    I have been working at Vistaprint full-time for more than a year

    Pros

    Career development

    Lateral and vertical opportunities for growth - great people managers and mentors throughout the middle management and leadership team

    Amazing culture- energetic colleagues, we all learn from each other. I've never worked with such intelligent coworkers who are open to sharing their knowledge and developing others

    Cons

    Shifting priorities / strategy, however if you are building your career and love a dynamic environment, the changes create opportunities for you to grow and challenge yourself

    Advice to ManagementAdvice

    Continue to build and value internal talent

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Formerly a great environment, now a political circus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lexington, MA
    Former Employee - Anonymous Employee in Lexington, MA

    I worked at Vistaprint full-time for more than a year

    Pros

    Very smart people, lots of young talent, you can learn a lot from everyone - in your function or elsewhere

    Cons

    Politics and reorgs destabilize the company more than management will ever understand. They eat away the core of Vistaprint business - the values it's been founded on. by now The Values are a laughing stock to anyone who's not a brand new employee.

    Advice to ManagementAdvice

    Bad decisions have to be recognized faster and better be undone than stuck to. Curtail the parachuting of Staples execs, or pretty soon they will turn Vistaprint into another Staples.

    Approves of CEO
  11.  

    Fun place to work at.. Decent perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quality Engineer  in  Lexington, MA
    Current Employee - Senior Quality Engineer in Lexington, MA

    I have been working at Vistaprint full-time for more than a year

    Pros

    Smart people to work with, Mid Management gives a lot of support to initiatives

    Cons

    Projects are getting shelved. Too many re-organizations in Marketing

    Recommends
    Positive Outlook
    Approves of CEO

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