Vitamin Cottage Natural Grocers

  www.naturalgrocers.com
  www.naturalgrocers.com
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Vitamin Cottage Natural Grocers Reviews

Updated September 18, 2014
Updated September 18, 2014
84 Reviews
2.6
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kemper Isely
38 Ratings

Review Highlights

Pros
  • Good benefits, good employee discount, good people to work with (in 14 reviews)

  • Good discount and free money for food loaded every payday (in 6 reviews)


Cons
  • Many of the people in the home office are not familiar with the employee handbook (in 15 reviews)

  • They treat assistant and store managers like a pressure cooker and leads to high turn over (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love the customers and the staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Vitamin Cottage Natural Grocers full-time for less than a year

    Pros

    Everyone tends to have the same goal, health and bettering themselves.

    Cons

    Lack of consistency in scheduling but that's retail.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    NGVC was a good retail experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Support  in  Kalispell, MT
    Former Employee - Store Support in Kalispell, MT

    I worked at Vitamin Cottage Natural Grocers full-time for more than a year

    Pros

    Most of the co-workers were awesome!

    Cons

    Over worked and under paid.

    Advice to ManagementAdvice

    Run!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Mom and Pop chain grows into a Corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Staff
    Current Employee - Support Staff

    I have been working at Vitamin Cottage Natural Grocers full-time for more than a year

    Pros

    Good benefits. No sick days, all included in days off. Enjoy what the company represents. Full time employees.

    Cons

    They run such a small crew, that everyone has to be able to multi-task and do the work of 2 or 3 people. Raises are not the norm anymore and if you get one it's no more than 50 cents.

    Advice to ManagementAdvice

    Remember its your employees that keep the company rolling along. Running small crews, with no raises makes me think the Mom and Pop are gone, Natural Grocers is just another corporation now. And it does not care about its employees as much as NG claims. Now the bottom line is paying its investors.

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  5. 1 person found this helpful  

    World class customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Steamboat Springs, CO
    Current Employee - Customer Service in Steamboat Springs, CO

    I have been working at Vitamin Cottage Natural Grocers full-time for more than a year

    Pros

    Love the family atmosphere and everyone was willing to help to teach you everything!

    Cons

    The worst part of working at my store was that they cannot pay me well enough. Even when I was getting perfect reviews their maximun raise was only .50 cents.

    Advice to ManagementAdvice

    The Steamboat springs location in Colorado should be used as a blue print for all stores.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Profit over Integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin Cottage Natural Grocers full-time

    Pros

    Good pay
    Perks
    Vitamin Bucks
    Discount
    Lots of training opportunities

    Cons

    Poor management
    No structure
    Too much pressure on small staffs

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Exhausting job with empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Support  in  Vancouver, WA
    Current Employee - Store Support in Vancouver, WA

    I have been working at Vitamin Cottage Natural Grocers full-time for less than a year

    Pros

    The co-workers were the only pro.

    Cons

    Management is awful. No sense of leadership and or communication. Rude customers daily.

    Advice to ManagementAdvice

    Fire all management at Hazel Dell, WA location. Best thing "home office" could do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Micro-Mismanagement Galore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Lakewood, CO
    Former Employee - Operations in Lakewood, CO

    I worked at Vitamin Cottage Natural Grocers full-time for more than 3 years

    Pros

    Mostly great customers with an enjoyable environment to help them reach their health goals; Decent pay considering the workload; Lots of talk about appreciating employees (it's a pro until you get to the part where you realize it's just talk)

    Cons

    Store Managers are a universal joke (2 out of about 40 that I met were above par); Home Office is filled with incompetence and undereducated goons; Owners run the company about as well as Bush Jr. ran the U.S. circa 2001-2003; Expectation is that you accomplish unrealistic goals within unrealistic timelines, and when this feat is (rarely) met, no kudos (certainly not monetary ones) are handed out.

    Advice to ManagementAdvice

    Maybe try running a lemonade stand effectively before haphazerdly taking a fledgling company public and hiring all of your friends and family into high ranking positions.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Stay Away! Stressful Place to Work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Gresham, OR
    Former Employee - Customer Service in Gresham, OR

    I worked at Vitamin Cottage Natural Grocers full-time for less than a year

    Pros

    Vitamin Bucks.
    Sympathetic co-workers who are also stressed out and unhappy.

    Cons

    Poor morale. Not enough staff. Stressed out employees.

    Advice to ManagementAdvice

    Make a front end supervisor or head cashier mandatory in each store. By making department managers have to leave their departments to run to the front end to handle customer service issues is insane! This proved to be great for driving morale into the lowest depths possible. Department managers end up not having enough time to get their own work done. By the time they handle a CSR issue at the register and return to their department, they get called again to return to the front end. How productive is that? It isn't! This company is hell bent on making a customer return as cumbersome and timing consuming as possible AND work doesn't get done in the store by managers because they are essentially acting as the front end supervisor. Spend a bit more money, make a cashier a head cashier and leave your department managers to work IN THEIR DEPARTMENTS! Most of the original crew that was hired for my store have already moved on and the store has only been open five months! I would never recommend to anyone that they work for this chain.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    My experience of work environment was infantile. My solution is change and to grow with a different Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  Denver, CO
    Current Employee - Management in Denver, CO

    I have been working at Vitamin Cottage Natural Grocers full-time for more than 3 years

    Pros

    Good stepping stone if your just out of high school, due to a brash environment. You'll become sagacious with all products.

    Cons

    Overworked-underpaid! They work on a "skeleton" crew, also extended hours with less help. Management has the watering can, rarely watering the plants; "metaphor."

    Advice to ManagementAdvice

    The point of departure is not what I can advise due to a myriad of unanswered quality ragamuffin issues. But wether or not management sees a way to break its incestuous bull headed attitude?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Company caught in time warp, wants to play with the big boys but has a child
    mind

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Lakewood, CO
    Former Employee - Anonymous Employee in Lakewood, CO

    I worked at Vitamin Cottage Natural Grocers full-time for more than 5 years

    Pros

    I can not think of any

    Cons

    You are a machine, work in uncomfortable atmosphere

    Advice to ManagementAdvice

    Learn how to value your biggest assets - your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Vitamin Cottage Natural Grocers Photos

Fresh Organic Produce
Affordable food
Friendly service
World class customer service

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