Vitamin Shoppe

  www.vitaminshoppe.com
  www.vitaminshoppe.com

Vitamin Shoppe Reviews

Updated October 17, 2014
Updated October 17, 2014
275 Reviews
2.8
275 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vitamin Shoppe CEO Anthony N. Truesdale
Anthony N. Truesdale
129 Ratings

Review Highlights

Pros
  • This is a great place to work if you enjoy health and wellness and don't mind the retail grind (in 11 reviews)

  • Helping people reach health goals (in 19 reviews)


Cons
  • Store managers that do not do their job and get away with time stealing for months on end (in 25 reviews)

  • If upper management knew wat i know some of them wouldn't be at their jobs (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Asst store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Orange, CA
    Current Employee - Assistant Store Manager in Orange, CA

    I have been working at Vitamin Shoppe full-time (more than 5 years)

    Pros

    working with customers you learn every day. Been there for 6 yealove this place i love making goal and comp.

    Cons

    even though one could be a good store manager they wont promote you. I see and know of sm that do not do there job. If upper management knew wat i know some of them wouldn't be at their jobs

    Advice to ManagementAdvice

    give people a chance especially ones that really WANT to be promoted

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Ok. not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin Shoppe full-time (more than an year)

    Pros

    Easy work for the most part. Very heavy on customer service

    Cons

    Hard to move up. Not very invested in growth of employees

  3. 2 people found this helpful  

    Job satisfaction extremely dependent on hiring a good Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Beaverton, OR
    Former Employee - Assistant Store Manager in Beaverton, OR

    I worked at Vitamin Shoppe full-time (more than an year)

    Pros

    They provide product and topic education at a level that other wellness related companies are not yet set up to provide. Automated ordering system with ownership of their own distribution center makes stock management a breeze. Great discount on products.

    Cons

    Lack of follow up on Management. It could have been just a problem with my district, but I was aware of many issues at multiple stores that the District manager wasn't able to follow up with. So, issues continued uncorrected for quite a while, and the end result was layoff. I believe that if someone was following up with managers more frequently, situations could have been corrected, and those managers could have been coached into great leaders. Communication from corporate offices was minimal. Focus is definitely on revenue, be prepared to sell like a commissioned sales person without the commission or face corrective action.

    Advice to ManagementAdvice

    Communication between district managers and store managers needs improvement. (at least in the NW). Scale up pay for Assistant Managers to encourage applications from quality leaders. A really good leadership team can tackle any bumps that pop up, and increase sales numbers through a positive, secure working environment.

    Recommends
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Two years of nothing but stress and frustration.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Grand Rapids, MI
    Current Employee - Assistant Store Manager in Grand Rapids, MI

    I have been working at Vitamin Shoppe full-time (more than an year)

    Pros

    Most of the customers were wonderful and truly did appreciate the help you gave them. Decent hours considering it is retail.

    Cons

    Way too much stress for the amount of pay. Store managers that do not do their job and get away with time stealing for months on end. The actually "running of the store" falls on the ASM and key holders. Instead of developing talent, floor managers are talked down to and belittled. Definitely not enough emphasis on finding quality talent - it takes forever to get someone hired and trained, all the while stressing out everyone else on staff. There is never any appreciation for hard work, which leads to apathy among employees. Store managers that gossip about their employees in front of them. Gossip borders on slander at times. Very unprofessional.

    Advice to ManagementAdvice

    Try a little positive encouragement some time, you may get happier and more productive employees. Do not gossip about them in front of them, and do not intentionally try to mess up their future employment. This company has the potential to have happy and healthy employees, but in order to do that you cannot belittle them, overwork them, and underpay them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    They do not care about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Vitamin Shoppe full-time (more than 8 years)

    Pros

    learning about the supplements and some nice customers with product knowledge. Sometimes good co workers. Mostly a very negative place to be, never enough time to complete anything

    Cons

    simply run! Do not waste your time at this company that promotes idiots and cares nothing about employees. They will drain the life from you

    Advice to ManagementAdvice

    Your not worth my time

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Low pay and over worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health Enthusiast in Brandon, FL
    Former Employee - Health Enthusiast in Brandon, FL

    I worked at Vitamin Shoppe part-time (less than an year)

    Pros

    Absolutely nothing that place is a nnightmare. The only thing I loved was getting off work

    Cons

    They want you to learn all this information it feels like your in school and the stupid try it assignments feel like homework. They want you to stock, cashier, clean and help customers all at the same time with crappie pay. I would never work there I quit after 3 months I realized this was a waste of my time and I could be making much more without doing 75% of the crop they us d o there.

    Advice to ManagementAdvice

    Raise your pay!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    health enthusiast or sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate At Vitamin Shoppe in Reno, NV
    Current Employee - Sales Associate At Vitamin Shoppe in Reno, NV

    I have been working at Vitamin Shoppe full-time (more than 3 years)

    Pros

    discount on products, only store manager nice to us

    Cons

    Horrible conditions, they make you do everything mop clean toilets, don't want you to spent much time with customers just sell the most you can. Unprofessional District Managers that talk down to you Not many raises when you get one it is 10 cents & minimum wages.

    Advice to ManagementAdvice

    Work at the stores so you remember what customer service is!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    The Truth About The Vitamin Shoppe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Detroit, MI
    Current Employee - Assistant Store Manager in Detroit, MI

    I have been working at Vitamin Shoppe full-time (more than 3 years)

    Pros

    Cool customers to converse with

    Cons

    Pay is horrible
    Bonus is horrible
    They treat you like your supposed to be a robot, chasing customers around
    Discount just got reduced so its horrible
    They allow you to have but frown on you taking your 15 minute break

    Advice to ManagementAdvice

    Start approving overtime when it is necessary, create a more friendly environment, be more involved it work duties and stay off the computer. Also stop gossiping about other employees to one another.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Baltimore, MD
    Current Employee - Store Manager in Baltimore, MD

    I have been working at Vitamin Shoppe full-time (more than 3 years)

    Pros

    Education, products, duties, routine and management stays away

    Cons

    Constant competition with website. Changing company approach

    Advice to ManagementAdvice

    Become an internet or retail company, not both

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Professional, encouraging and stimulating environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Keyholder in Boca Raton, FL
    Current Employee - Keyholder in Boca Raton, FL

    I have been working at Vitamin Shoppe full-time (more than an year)

    Pros

    A lot of resources and tools to learn.
    Opportunities to earn more money and work up to managers position.

    Cons

    Don't pay enough for the skills they're asking their employees to pursue.

    Recommends
    Positive Outlook
    No opinion of CEO

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