Vitamin Shoppe

www.vitaminshoppe.com
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Employee Reviews

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  1.  

    An ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder
    Former Employee - Keyholder

    I worked at Vitamin Shoppe full-time (more than a year)

    Pros

    expand your knowledge of the industry

    Cons

    no opportunity for advancement
    high turnover rate
    management is biased
    low pay

    Advice to ManagementAdvice

    There is a lot of talk how people are promoted from within but that is not the case. Give opportunities for growth and movement. Take ideas from those who work on the floor and implement them for better flow. Dont put people in a store management position when it is clear they cannot manage.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    It is becoming GNC

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin Shoppe (more than 5 years)

    Pros

    Great employee discount and medical benefits.

    Cons

    The culture of the place seems to be devoted to health and wellness. On the inside of the corporate office all anyone cares about are sales and money. Employees are not important. I have seen people who have been there for 14 years, 8 years, and 7 years all be fired without any warnings or previous write ups. It is very cut-throat.

  3.  

    Solid Growing Company with Great Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mechanical Engineer
    Current Employee - Mechanical Engineer

    I have been working at Vitamin Shoppe full-time

    Pros

    In 29+ years of the company history there was not a single layoff, even during hardest times (2009). People work there for many years. It is well-structured and quality-minded.
    The President has gone long way from his garage in 1985 to more than 1,250 employees (and growing); he deserves admiration.

    Cons

    Not too open socially. A little more open atmosphere would feel better, but, after all, this is a business, not a country club, so no hard feelings.
    HR is not very people-friendly, but, again, this is nothing compared to real job security we have here.

    Advice to ManagementAdvice

    All things considered, a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good Intentions Unfulfilled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Vitamin Shoppe full-time (more than 3 years)

    Pros

    Strong vision of supporting wellness to customers and associates with adequate training for the jobs. Retail work environment is pleasant and not overly difficult. Opportunities to advance personal health knowledge and share, educate customers and staff

    Cons

    Low wages at every level at retail. Limited advancement beyond store manager. Employee discount is nice but who can afford supplements on the pay? The business could be obliterated by changes in laws which are constantly being pushed in the legislature.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Vitamin Shoppe is a great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Syracuse, NY
    Current Employee - Key Holder in Syracuse, NY

    I have been working at Vitamin Shoppe full-time (more than a year)

    Pros

    Cool products, great atmosphere, no stress.

    Cons

    Low pay, high demand, a lot to learn.

    Advice to ManagementAdvice

    increase the pay due to niche retail market.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Simply Avoid! Very Limited Opportunities for Growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Bergen, NJ
    Current Employee - Anonymous Employee in North Bergen, NJ

    I have been working at Vitamin Shoppe full-time (more than a year)

    Pros

    For those that purchase Vitamin Shoppe-branded product, the company offers a 40% discount (and 20% for any non-Vitamin Shoppe product). Other perks include free notepads and a handful of pens, paper clips, etc.

    Cons

    Whereas the company touts a flexible working environment, this is a line only delivered during recruiting. Personal growth opportunities are EXTREMELY limited. The company's idea of offering training/education is laughable (in the form of a 5% discount at a borderline community college). The Executive Management team is very much a clique with quite a few individuals that hired each other from their prior organizations - this is not a composition of upper managers that is truly reflective of growth and development opportunities.

    Advice to ManagementAdvice

    Avoid misrepresentation during the recruiting process by advertising practices, policies, and opportunities that are simply absent from the organization. Surprised new hires lead to disgruntled employees and turnover. The high energy, creative, and enthusiastic "health and wellness" culture may be prevalent in some departments, but the exact opposite prevails in many of the others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Learned a lot, but pay increases few and far between

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Enthusiast in Niles, IL
    Current Employee - Health Enthusiast in Niles, IL

    I have been working at Vitamin Shoppe part-time (more than 3 years)

    Pros

    Great experience when learning how to sell things to customers. Enhanced customer service skills greatly. Learned a lot about health supplements.

    Cons

    A lot to learn when first starting. Difficult helping customers at first.
    Doing large shippments twice a week was a hassle. A lot of work for little pay.

    Advice to ManagementAdvice

    Pay employees what they are worth.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Fun Part-time job especially if you are passionate about fitness

    Former Employee - Health Enthusiast
    Former Employee - Health Enthusiast

    I worked at Vitamin Shoppe part-time (less than a year)

    Pros

    Employee discount of 25% is nice. Key holders and other managers are generally really good and easy to deal with. Ability to learn alot about products through Vitamin Shoppe University (VSU) as well as from fellow employees and customers. Plenty of free samples if you like to try different supplement products. Not a lot of pressure to sell and con customers. You get to actually address customer needs instead of pushing around company product.

    Cons

    One of the selling points when hired was how when you complete your VSU you get incremental raises. I never saw those raises despite completing all my VSU. Also, hours vary weekly with inconsistent shifts. No commission or bonus for store performance also hinders selling incentive at times.

    Advice to ManagementAdvice

    Have weekly or monthly meetings with employees to discuss growth/learning potential

  10.  

    Amazing place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin Shoppe

    Pros

    Awesome co works, great discount

    Cons

    low pay for what you're expected to do. Store manager micromanages.

    Advice to ManagementAdvice

    Pay employees more!

  11.  

    Sneaky company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder
    Current Employee - Key Holder

    I have been working at Vitamin Shoppe full-time

    Pros

    Tons of products to meet everyone's needs
    Good for someone who is just starting out

    Cons

    Company has way to many managers (90% of every store is a manager in title".
    Company gives contradicting information such as applauding the fact that employees spend time with customers finding their unique needs, yet will get on you for spending too much time with one customer.
    Company pay is horrible for the about of knowledge that is required BEFORE you start the job, do not expect the training to help you whatsoever for at least the first 2 months. The technology in the stores are what was popular in the late 90's to early 2000's and the support in general from management is non existent.

    Advice to ManagementAdvice

    Stop making everyone a manager, the stores are too small as it is and adding 4 other managers into a small area is asking for conflict. Hopefully someone will realize that when a store carries thousands of products and you need to be able to speak to every one, training BEFORE being thrown out on the sales floor could be of use.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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