Vitamin World Reviews

Updated June 22, 2015
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2.4
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Approve of CEO
Vitamin World CEO Jeffrey Nagel
Jeffrey Nagel
46 Ratings

Pros
  • Learned a lot about herbs, vitamins and amino acids and how they help (in 6 reviews)

  • The Employee discount is very good (in 9 reviews)

Cons
  • Upper management is clueless and doesn't know the first thing about vitamins at all yet they are the ones telling you how to sell (in 17 reviews)

  • The average sale is a complete joke (in 7 reviews)

More Pros and Cons

128 Employee Reviews

Sort: Popular Rating Date
  1. Your Own Your Own

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Port Richey, FL
    Former Employee - Store Manager in Port Richey, FL

    I worked at Vitamin World full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You manage the store as if you own your own business. I had a great time helping clients reach their nutritional goals, and helping employees reach many of their career and financial goals, though I hope that by now they have aimed higher. I worked for a hard working DM, and if I had limited options I would consider going back.

    Cons

    You manage the store as if you own a franchise, less the reward. Specific requirements on sales expectations & merchandising. Your job will be threatened even if you increase sales exponentially. It is a sales retail oriented job.

    Advice to Management

    Keep doing what your doing, your job is to drive sales. Stock holders are proud, but GNC has kind of beat you to the punch of mistreating your employees, give them more loyalty and favor they keep working as hard as some of them do.


  2. Helpful (1)

    Stone Age

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Columbus, OH
    Current Employee - Assistant Manager in Columbus, OH

    I have been working at Vitamin World full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Employee discount, nice co-workers.

    Cons

    WTF with the outdated computer system? Giant monitors that went out with disco, keyboard that still says COMMAND 1, 2, ETC.... phone line not on it's own but hooked to credit card machine which can't take a call and process a card without blanking out. Terribly outdated. Frustrating and embarrassing to operate with the not-so-happy-to-tap-dance-while-they wait public. Really outdated and frustrating for all involved. Hey corporate...come stand in the front lines for a day and open your eyes. Pretty shoddy and low class. Me....looking elsewhere. I can sell sand in the desert, but when you have to ring it up on Fred Flintstone technology.....Yabba Dabba Don't!!!!!


  3. Vitamin World Employee

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin World

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Learn about health and wellness. Can apply to real life.

    Cons

    Very much about negative reinforcement.

    Advice to Management

    Lose the terrible sales and poor marketing.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Assistant key holder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vitamin World full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The employee discount is excellent.

    Cons

    The pay starts at minimum wage, then they lie and tell you that you can make 3 or 5 dollars more in commission. I also know that management only made 3 or 4 dollars more then the staff. The commission was more like .50 to 1.70. Employees are required to sell at least $38.00 dollars to every customer or you will be let go. You can know how every product can help with health and still not sell $38.00 or make $3 in commission. The company has a 6 step greeting which is more like 10. Don't even think about a raise because it's impossible to get. One of the managers I knew from the company mentioned they had not gotten a raise for 3 years.

    Advice to Management

    If you want your employees to sell $38,00 dollars worth to each customer stop putting $1.99 coupons in the paper. The company should also have a mall employee tender amount because you have a lot of mall employees that buy a protein bar or a bottle of water. When hiring don't lie about the commission, base the amount that reflects with the store the person will be working for. Get rid of the so called 6 step greeting.


  6. Key Holder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Gary, IN
    Former Employee - Key Holder in Gary, IN

    I worked at Vitamin World part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Like the Company great discounts

    Cons

    commission sales and bad DM for the area

    Advice to Management

    store management was great but district management was horrible


  7. Not the best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin World

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Can be enjoyable discussing supplements if you're into health and fitness

    Cons

    Poor pay.
    Alot is expected that no store ever lives up to, something to hang over your head whenever upper management needs to.

    Advice to Management

    Coupon overload is rediculous. Customers are angry ALL THE TIME because of the deceiving coupons. Relax on all the number tracking and expectations, your associate basically make minimum wage.


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Kenmore, NY
    Current Employee - Sales Associate in Kenmore, NY

    I have been working at Vitamin World part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a very stress free job and the co-workers are friendly.
    The commission is a very low percent but it adds up more than you'd expect.

    Cons

    The sales quotas are unrealistic.
    They expect you to meet so many quotas without taking into consideration specific details.

    ex: SPLH can be surely reached if you work in a high volume store but if you do not it is not possible sometimes. You keep customers coming back but you cannot get new ones in that is not part of the job.

    Advice to Management

    Be more realistic about quotas and do not make assumptions of all locations.


  9. Nutritional Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nutritional Advisor in New Hyde Park, NY
    Current Employee - Nutritional Advisor in New Hyde Park, NY

    I have been working at Vitamin World part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commission, light workloads, friendly staff

    Cons

    Learning environment, have to know a lot of products and their descriptions


  10. PT asst mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PT Assistant Manager in Hartford, CT
    Current Employee - PT Assistant Manager in Hartford, CT

    I have been working at Vitamin World part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Taking care of customers

    Cons

    The company is horrible, worst I've ever worked for. Way too much negative reenforcement

    Advice to Management

    Get rid of the AOV all together and just focus on SPLH


  11. Be careful don't trust the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Savannah, GA
    Current Employee - Store Manager in Savannah, GA

    I have been working at Vitamin World full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The pro is you get to help customers with there needs.

    Cons

    The cons working with this company is that they lie about everything as an employee standpoint. They tell you one thing and they do another.



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