Vitas Innovative Hospice Care

  www.vitas.com
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Vitas Innovative Hospice Care Reviews

Updated August 6, 2014
Updated August 6, 2014
104 Reviews

2.3
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim O'Toole
25 Ratings

Review Highlights

Pros
  • Helping Patients and families in their time of need gives me purpose and drive to work harder (in 14 reviews)

  • If you want to make a difference for patients at end of life, this is the place to do it (in 3 reviews)


Cons
  • I feel like it is "us against them" meaning field staff against office management (in 6 reviews)

  • Employees are disposable to upper management and treated poorly (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great people, good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Worker  in  Fort Lauderdale, FL
    Current Employee - Social Worker in Fort Lauderdale, FL

    Pros

    the work, the people- the mission

    Cons

    not appreciated enough, financially or by higher ups

    Advice to ManagementAdvice

    better people skills

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good stepping stone to advance in medical sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Fremont, CA
    Current Employee - Sales Representative in Fremont, CA

    Pros

    They have a lot of resources to get the job done and out do your competitors.

    Cons

    Favoritism in promotion. There is no work-life balance. As hard you work it's never enough.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    This company has gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gosh----can't think of a one!

    Cons

    There are so many---micromanaging non-clinical senior management who care more about the bottom line than the patients. The Vitas Values are not there anymore. Patients and families don't come first. No one takes care of employees but themselves. No encouragement to do your best and to do better tomorrow. It's difficult to be proud to make a difference when senior management doesn't care unless that difference is to increase the bottom line. Salary freeze for the last 2 years. Downgrade in health care benefits that don't even cover a decent hospice benefit!

    Advice to ManagementAdvice

    Wake up and smell the coffee. You need to consider your employees and the patients they serve.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Toxic and in need of a Superfund cleanup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    Pros

    If you love 12hr days then here you go

    Cons

    The corporate office in downtown Miami is permeated with a toxic and back stabbing culture. They're nuts in effect even by Miami standards. Can't trust anything most people tell you cause as soon as you turn around they're maneuvering behind your back. Mistakes are never admitted and even purposely hidden.

    Email is used as a gotcha tool for every little thing for example why aren't there watch sized FedEx boxes available? Yes they will waste hours of your day trying to place blame for why a certain sized FedEx box that nobody except a watch company would use is not available to Joe Blow right there and then.

    Advice to ManagementAdvice

    For a hospice company I expected it to foster an environment of camaraderie, empathy, and cooperation among its employees. Instead everyone seems to be at each others throats.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Work Place where bullying is allowed and paychecks are held way under average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Miramar, FL
    Current Employee - Anonymous Employee in Miramar, FL

    Pros

    Allows me to help people with real needs

    Cons

    They constantly freeze salaries, change the way things are supposed to be done, write people up when they're due for annual evaluation to avoid giving raises, add more responsibilities, and allow bullying in the work place.

    Advice to ManagementAdvice

    Accommodate disabilities. Pay people for their services. Stop cheating your employees, and listen to them! Pay people a competitive wage, and give them insurance they can afford to use!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Talk Is Cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN

    Pros

    Good salary, benefits, PTO, excellent education training programs and resources. They have excellent values in theory, but not in practice.

    Cons

    Senior corporate management is out of touch with the realities at the local program level. Their values need to be updated. "We take care of each other" does not apply to the regional and senior corporate management in relation to local management and staff. The sad part is that management above the local level is so afraid for their jobs that they allow themselves to be manipulated and lose their values and their voice. People get put in positions that they are not qualified for just to be puppets, this promotes a poor corporate culture. Be careful if you are going to work in a new start program because they will close you down in the blink of an eye, thats how they "take care of each other".

    Advice to ManagementAdvice

    Consider your integrity when doing your job just as Hugh and Ester would have wanted. Let local staff be heard and do what they were hired to do. Finally, be careful because what goes around comes around.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Motto: Our patients and families come first. We take care if each other NOT!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Staff  in  Indianapolis, IN
    Former Employee - Clinical Staff in Indianapolis, IN

    Pros

    The patients we served, paid time off amounts and relationships you form with co workers

    Cons

    Everything, roller coaster environment, lack of training, lack of management. Clinical manager a joke managing with no hospice experience. Drive by corporate management. Everyone. Tells you something different but no one follows through. After that they close the office with no warning. Just kicked the staff out with no notice and some staff received a week of pay. Really we take care of each other. Burn those company m ottos and change it to " we don't give a craps"

    Advice to ManagementAdvice

    None, they haven't listened so far.

    No opinion of CEO
  9. 5 people found this helpful  

    Deteriorating workplace environment and quality of care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Salaries and benefits above average, at least for my discipline.

    Cons

    Over a year ago, the CEO of VITAS' parent corporation told analysts that he intended to increase profits by cutting costs. The effects of that policy have now reached a critical point. Employee raises have been suspended indefinitely. Turnover has reached record levels. There are not enough home health aides to meet patient needs. Patient supplies covered by the Medicare benefit are being rationed or denied. Many medications have become unavailable because they are deemed too expensive. Patient census has increased without any corresponding increase in staffing. Overall, the skilled and dedicated staff of our program, including front-line management, are working harder and harder to provide a steadily diminishing level of care. On the bright side, though, the company's stock price has reached an all-time high...

    Advice to ManagementAdvice

    Stop pretending that for-profit health care is not a contradiction in terms.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Commitment to Patient Quality Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Service  in  Miami, FL
    Former Employee - IT Service in Miami, FL

    Pros

    Vitas has been around for 25 years with many changes.

    Cons

    Vitas is rapidly attempting to stay with the urgent patient care required in Hospice. The focus for innovation has shifted from new innovation patient care. To technical innovation targeting increased census at a pace that is impacting current service care.

    Advice to ManagementAdvice

    Knee jerk reaction to isolated incidents without total root cause, confirmation,. be it user, care giver, or technical. Makes for a dysfunctional business units require to work together as cross team functions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Company needs improvement

    Former Employee - Patient Care Secretary  in  Sacramento, CA
    Former Employee - Patient Care Secretary in Sacramento, CA

    Pros

    Coworkers are nice. Office has family atmosphere

    Cons

    Management overwhelmed, no raises, sluggish resources, needs better training

    Advice to ManagementAdvice

    Focus on the internal infrastructure of the company.

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