Vitera Healthcare Solutions

www.nolongerinbusiness.com
Engaged Employer

Vitera Healthcare Solutions Reviews

Updated August 9, 2015
117 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.3
Rating Trends
Recommend to a friend
Approve of CEO
Vitera Healthcare Solutions CEO Wyche T. Green
Wyche T. Green
1 Rating

Pros
  • The facilities offer a great workout room, covered parking, modern style office (in 6 reviews)

  • Your co-workers are generally good people who will try to help you and the company's customers (in 6 reviews)

Cons
  • And actually, I guess they, the investment folks at Vista Equity, could still be blamed (in 7 reviews)

  • Upper management says how great thing are while they lose customers left & right (in 6 reviews)

More Pros and Cons

117 Employee Reviews

Sort: Popular Rating Date
  1. Development Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The group I worked with was great the work was pretty laid back and a learned a lot.

    Cons

    I hate working with HIPPA which is not their fault. They offered me a full time position that was about eighteen thousand less than the bottom salaries for developers in the area with a B.S. and would not negotiate, their HR department has no idea how much developers are worth.

    Advice to Management

    Pay your people what they are worth and you'll have less turnover.


  2. Registration Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA
    Former Employee - FLORIDA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Co workers were amazing to work with and eager to share knowledge

    Cons

    No real growth within the company once hired.


  3. Helpful (1)

    Good Money

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vitera Healthcare Solutions full-time

    Pros

    GOOD MONEY if you put in the time and are constantly on the phones and keep your head down.

    Cons

    long hours, poor management, disonnect between employees and execs, ever changing comp plan


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Look Elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Consultant in Tampa, FL
    Former Employee - Outside Sales Consultant in Tampa, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Vitera Healthcare Solutions full-time (Less than a year)

    Pros

    Very good training program, though maybe too long.

    Cons

    Not sure howthings have progrerssed or regressed since the merger with Greenway, but unless things have gotten better, stay as far away a you can. Greenway is owned by Vista Equity partners and they are complete scum. HUGE turnover people only stay if they have no where else to go.


  6. Don't even bother, not worth the time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend

    Pros

    Good experience into learning the healthcare software business. Great office building, location and had fitness center access.

    Cons

    Don't worry you won't last that long. Every quarter layoffs occur. Routine firings to make their bottom line look better. Low paying salaries.

    Advice to Management

    Pay people what they are worth. Stop with the massive firings and layoffs and you may have some success.


  7. Helpful (1)

    Thank you for letting me (and my department) go...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Vitera Healthcare Solutions full-time (More than 10 years)

    Pros

    The employees I worked with were some of the best. I learned a great deal working with some of the Director and below level personnel and appreciate that.. That talent and experience however is now gone I have to say that the best thing that ever happened was when the new Vitera executive team decided I was no longer needed. The company gave me back 70 hours a week that I was spending on making the P&L look good for the execs and worrying about my job security. Thank you, thank you, thank you - I don't even care about losing the house! It was worth it to get away from Vitera.

    Cons

    See the above comment. Run Forrest, RUN!

    Advice to Management

    See the above comment...


  8. Customer Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitera Healthcare Solutions (Less than a year)

    Pros

    Snack / game room break room with internet access for personal use.

    Cons

    Company has quarterly random firings.

    Advice to Management

    Stop playing with people's livlihoods.


  9. Helpful (3)

    Do not recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Tampa, FL
    Former Employee - Support Specialist in Tampa, FL
    Doesn't Recommend
    Neutral Outlook

    I worked at Vitera Healthcare Solutions full-time (Less than a year)

    Pros

    Awesome lunch options near by, coffee available for employees, convenient store

    Cons

    Routine layoffs and mass-firings They'll put you on calls for products you have not yet been trained on and it is difficult to get training company is frequently bought/sold/rebranded because they have such poor service and such low employee morale in general

    Advice to Management

    Train your support staff employees on products you expect them to support before putting them on the phones; allow for "specialists" as opposed to "generalists."


  10. Helpful (2)

    Poor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Making money without proper investment in products.

    Cons

    Driving customers away with poor service and declining products.

    Advice to Management

    Take an interest in your customers andvemployees


  11. Helpful (2)

    Terrible. Took over our company and devestated it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Technician III in Albany, NY
    Current Employee - Customer Support Technician III in Albany, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vitera Healthcare Solutions full-time (More than 5 years)

    Pros

    Vacation and benefits are good. Interesting work, and nice offices in Tampa

    Cons

    Delusional Sr Management and very disingenuous. Self congratulating and dishonest. They gather everyone by web meeting for bizarre pep rallies but do not take in any input from employees that might help them improve the company. They are so busy telling us how great they are, while treating employees like cattle, and making stupid decisions at every turn, like limiting customers ability to contact the company and finding ways to be less and less accountable. Its sad what they've done to the once great healthcare department that was Sage.

    Advice to Management

    Institute 360 reviews. Middle management is telling you nothing.



Showing 117 of 122 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.