Vizergy Reviews

Updated July 7, 2015
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2.7
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Joseph R. Hyman
5 Ratings

7 Employee Reviews

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  1. Helpful (2)

    Great opportunity to work with awesome people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vizergy full-time (More than a year)

    Pros

    Really good work/life balance, talented employees, flexible schedule, show they value their employees through quarterly employee celebration parties, quarterly performance bonuses, family-friend get togethers, happy hours, and recognition. Like any job, you get what you put into it...If you work hard you and are eager to learn, you will excel here...But if you slack off or don't put forth the effort or quality work, you won't last. Very involved with making sure the employees who work hard are happy. Quarterly paid time off for community volunteer opportunities. Foster their employees to learn has much as they can by cross-departmental trainings, team luncheons, webinars, and paying for continued education. I feel like if I have an idea or a problem, there is always someone in management ready to listen and open to change.

    Cons

    Since this company is constantly growing, there are the usual growing pains.

    Advice to Management

    Provide more opportunity for salary increases within the company. Base an employee's pay on the effort they put in and the quality of their work.


  2. Helpful (5)

    Production House Where Rigid Processes Reign Supreme

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vizergy full-time

    Pros

    Flexible work schedule, main office is close to areas like the Town Center, Avenues/Regency Mall, Best Buy, etc. Employee celebrations and holiday parties are held annually if that's your thing.

    Cons

    Went from an "agency" mindset to a production-house approach in order to keep up with competitors. If you're looking for a place that values innovation, iteration, and true ownership of work then you should probably look elsewhere. If you're looking for a place that embraces process over innovation/critical thinking, finger-pointing over taking ownership, micromanagement over teambuilding and collaboration, then Vizergy is definitely the place for you. Additionally, pay and compensation is below the national/regional average, and there is little to no room for career advancement in some departments.

    Advice to Management

    Invest in training for your staff, i.e. detail and list out each process item that is expected of them. Take the time to make sure that each new project manager, salesperson, etc, knows how to manage a client's expectations, knows how to effectively communicated items to each other as well as to people outside their department. Refine the process of defining the scope of a project so as to eliminate any guesswork on the side of the design team. This can be something as simple as ensuring the same designer works on a project from start to finish or ensuring that a designer gets assigned to an account.


  3. Helpful (7)

    Promising start.. Now circling the drain.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vizergy full-time (More than a year)

    Pros

    Talented and knowledgable staff, employee celebrations, decent benefits, incentives for healthy lifestyle (gym discount, PTO for volunteering etc)

    Cons

    Out of touch executive team, lack of transparency, micromanagement, zero diversity of staff, no clear advancement path

    Advice to Management

    Where to start? The company has changed significantly over the past two or so years. What started as an innovative, specialty marketing firm has turned into a website farm with extremely low morale among staff. - Tremendous turnover due to both layoffs and others jumping ship (and of those who are left it's no secret half of them are actively pursuing other employment). Regardless of reason of departure it's never spoken of or addressed as if no one will notice, contributing to a rumor-filled and tense work environment. -Executive team is highly out of touch with the industry as a whole, the capabilities of the staff and what the day to day activities of running the company actually entail. Many closed door meetings and hushed hallway conversations again leading to tension among staff. -Zero training of new staff due to turnover and high workload sort of a "baptism by fire" situation for the most part. -No clear advancement path. Promotions (and demotions for that matter) with no rhyme or reason. Raises are little to none. -All promotions have been white men and the rest of the staff is in dire need of diversity. I believe there is only one single person of color in the entire 60-some person staff. -Hard sales focus no matter what department. Made to nickel and dime clients at every turn, sales team selling unnessecary services, customer service goes down while prices go up I could continue but I think you are the point.

    Vizergy Response

    Mar 6, 2015 – Human Resource Manager

    We appreciate your feedback and we are glad that you are still a member of our team. You are certainly right to say that Vizergy has changed significantly over the past two or so years. Our ... More


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  5. Helpful (5)

    A Production House with a Muddled Vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Jacksonville, FL
    Former Employee - Senior Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vizergy full-time (More than 3 years)

    Pros

    -There are some genuinely hard-working, talented and kind staff members -They put a decent budget into the annual holiday party -Decent work/life balance -Decent opportunity for college grads to get experience on their resume

    Cons

    Mission, Vision and Product Although just recently revamping their mission and value statements, they are vacuous, mention nothing about their people and are misleading. The problem is that the leadership is so tethered to a dollar chasing mentality, that thoughtfulness and quality will never be a focus, instead opting to only try and cut corners and better production turnaround. Products are created in a vacuum with absolutely ZERO user-testing and very little input from other departments that would be beneficial. Employees are so confused about what direction the leaders want to take the company in and the only thing that seems to change is increased sales expectations of every department. Leadership The executive team is commonly referred to as the good ol' boys club. It's clear that they lack real vision and even the know-how to take the company to the next step . . . they will always be a production house. They boast a client like Hard Rock Hotels, but they undersell everything and constantly get taken advantage of by clients like this. The COO has a background in managing Applebee's and it is apparent. He manages by using fear as his main modality and is only concerned with decreasing production time, even at the cost of quality and comprehensive digital marketing process. He feels that advocating for yourself in the realm of pay is "making demands" and once you get on his bad side whether it's warranted or not, you stay there. The President is perceived as a figure head. The CEO is a nice man and genuinely cares about the staff, but his ideas are outdated and he is unsure of his place in the power triangle. The execs micro-manage mid-management to the point that Directors are extremely limited in what they can do and not do. This causes a severe gap between theory and reality. Culture Vizergy ties cultural decisions to financial ones. The space is badly outdated and drab, a gray cubicle wasteland with no thought towards creating spaces that foster creativity or collaboration. They occasionally speak to culture, but never do anything to create it or foster it. They feel that token measures will cover the fact that they feel everyone there is expendable and that there is not a cohesive vibe in the company. The departments are completely siloed and despite a mangled reorg attempt, leadership does nothing to remedy it. It's always a fight for the production and account teams to get anything out of the creative team because of the prevailing queue mentality. There is low morale and the execs look at it strictly euphemistically, but the existing employees have a running joke that it is the "Hunger Games." Furthermore, in terms of salary, you have to either threaten to leave or come from the outside to make a competitive wage. More about Product Vizergy has talented SEO and PPC analysts and Account Managers . . . but leadership has called our design team a "loss leader." It just recently occurred to Vizergy to create responsive websites and the new templates were poorly conceived, again, in a vacuum, without real user-testing and with no input from people that actually interact with clients on a daily basis. They were a response to all of the business Vizergy was losing to Buuteeq, but again, leadership did not give the creative team enough time or resources to make them what they should be. Custom designs can be good, but again, there is such a focus based on production time and a lack of UX knowledge, that they are not what they should be. I can only think of a few, out of hundreds of websites, that I was proud to be associated with. The sales team is famous for selling things that clients don't need and generally being out of touch with what performance implications will translate in the digital realm. Vizergy is limited in what it can do creatively. They can't develop native apps, use a proprietary CMS that is dated and never been analyzed by a UI expert and are generally limited in what they even conceptualize, mainly because they sell product first with little thought to over-arching strategy. Just look at their existing website and logo. It is a usability nightmare. Other Thoughts This company has extremely limited diversity among its employees . . . to the point where it makes existing employees uncomfortable with the presumed association. The only reason you should consider Vizergy is if you are straight out of college and need experience for your resume, otherwise, if you care about being proud of the work produced, good company culture, transparency, autonomy and direct work=reward correlation, look elsewhere.

    Advice to Management

    Lose the hubris. Rework your reworked vision and mission statements so they are meaningful, less convoluted and translate to something that is actually inspiring. Charge clients that can pay full price, the carrot dangling is yielding nothing but more work and higher maintenance clients. Make your roles clear. Value culture. Trust the management to make decisions about their teams. Stop ignoring the real issues. It's clear you all want to be a production house so never mention the word agency again and be a good production house.

    Vizergy Response

    Mar 6, 2015 – Human Resource Manager

    Thank you very much for this detailed post – both the Pros and the Cons. Vizergy is dedicated to being a better workplace for our current and future team members. We recognize that our people are ... More


  6. Great growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Marketing in Jacksonville, FL
    Former Employee - Online Marketing in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vizergy full-time (Less than a year)

    Pros

    Excellent reputation and talented employees

    Cons

    Not enough pay for some employees to live off of, no training.

    Advice to Management

    Create a training program and provide more opportunity for salary increases within the company.


  7. Good place to gain experience in online marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Vizergy full-time (More than 5 years)

    Pros

    Generally good working environment, majority of staff very talented and knowledgeable

    Cons

    Upper management and executives often hold back progress with too much process (red tape) - Sales teams are not knowledgeable of actual services and sell the concepts "sales sheet style" which sometimes leads to clients not always getting what is best for their needs up front.

    Advice to Management

    Continue to focus on quality service and agency style consulting instead of production house style.


  8. Helpful (1)

    Vizergy: So much potential mixed with so much disappointment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Monkey in Jacksonville, FL
    Current Employee - Monkey in Jacksonville, FL
    Doesn't Recommend

    Pros

    The people. The employees and mid-level management have a real passion to provide a quality service to their customers. The creative team is extremely talented and the customer support is incredible. The ideas and initiatives brought forth by your peers at Vizergy are ripe for successful product and service offering. There are a ton of talented people in various aspects of Internet marketing, all willing to go the extra mile for whatever project is at hand. The account managers (the people that consult directly with the clients on all things related to their website) are extremely helpful to both our clients and co-workers. They do whatever it takes to ensure that the clients' needs are met.

    Cons

    Unfortunately, as talented and passionate as the employees are, they are not given the opportunity to excel or even grow in their respective fields. Senior management feels that if something was not their idea, then it simply isn't worth exploring regardless of the source of the idea. The higher you climb the management level, the less respect you will see given to their employees. At the highest you will find that the employees of the company are seen as "monkeys" (owners exact description by the way) and little more. If you want to take initiative and progress in the website design or online marketing field, Vizergy simply isn't the place to work. There is no strategy or goal within the company, nor a desire to be the best at anything. The people that finally make the decisions are so out of touch with the topics discussed that they end up shooting themselves in the foot on a financial and operational level. A lot of very basic mistakes are made on an executive level, leaving the rest of the employees to wonder about the future of the company. One day you are told that Vizergy needs to be the very best at what we do, the next day we don't have the time, money or resources needed to accomplish such a feat. Anything new that comes up is often handled in a very unproductive and disorganized manner. Instead of actually taking initiative on new methods or technologies, they are always looking for the silver bullet or shortcut. If a test that was faulty from the start doesn't work, then the whole idea is thrown out, leaving Vizergy to lack all the things on which their competitors embrace and capitalize.

    Advice to Management

    Learn when to give into the idea that you simply don't know what is best. You don't have experience in this industry, and it's only a matter of time before you customers and competitors realize it. It would be best to give appropriate authority where it is needed.



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