Vocus

www.vocus.com
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Employee Reviews

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  1. 1 person found this helpful  

    Vocus is absolutely awesome, if you're in the right department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Market Account Executive in Beltsville, MD
    Current Employee - Mid Market Account Executive in Beltsville, MD

    I have been working at Vocus full-time (more than a year)

    Pros

    Awesome people, fast paced and challenging environment, open communication is welcomed between lower level management and employees.

    Cons

    Not enough communication between management levels.

    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good opp for recent grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vocus full-time (more than a year)

    Pros

    Paid vacation, very nice office, awesome individuals in every department. An over-all good experience for a recent college grad. A lot of positive changes taking place.

    Cons

    The company is in the midst of a lot of change. Communication from management could be better as changes are taking place. There is very little communication from management.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great people, but company could not handle its rapid growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Account Executive in Beltsville, MD
    Former Employee - Small Business Account Executive in Beltsville, MD

    I worked at Vocus full-time (more than a year)

    Pros

    The atmosphere here is great and so are your coworkers. I enjoyed coming to work everyday because of the people there; I made some great friends.

    Cons

    Vocus grew rapidly and didn't handle it well. Communication to the clients and to employees was horrible and I think it contributed to the decline in sales and turnover rate.

    Doesn't Recommend
    No opinion of CEO
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  5. 3 people found this helpful  

    A true rollercoaster ride.

    Former Employee - Marketing Sales Consultant in Beltsville, MD
    Former Employee - Marketing Sales Consultant in Beltsville, MD

    I worked at Vocus full-time (more than a year)

    Pros

    -Great employee benefits.
    -Overall good people to work with.
    -Digital marketing industry experience.

    Cons

    Vocus was always a rollercoaster ride given the never-ending product / service changes from leadership, yet they missed the obvious change to make: in order to sell to small business, you need to make your service offering affordable to acquire sales. Not once did Vocus change their payment structure (Vocus only offered upfront payment and not monthly or quarterly payments) for prospective small business clients. By not being flexible in this, sales reps lost so many potential deals, which lead to several layoffs and ultimately the acquisition. It still puzzles me why this never changed. I would say about 90% or more of the sales reps in the small business dept. did not meet quota because of this reason.

    Advice to ManagementAdvice

    Morale significantly decreased after the rumors spread about the acquisition. The lack of communication from the leadership made this worse. You need to communicate better with your employees all the time and listen to your sales reps, who are constantly speaking to your target market. And lastly, be more flexible to your potential clients.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    It's OK if you like working at Disneyland and being easily distracted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Beltsville, MD
    Current Employee - Account Executive in Beltsville, MD

    I have been working at Vocus full-time

    Pros

    "Work Hard, Play Hard" culture, flexible work schedule. Disneyland-esque work environment, MANY employee perks (gym on-site, fitness classes, etc).

    Cons

    "Churn and burn" culture. You're just a number. Long work hours at times, and you definitely earn those perks!

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    Was great, then it wasn't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Sales Consultant in Beltsville, MD
    Former Employee - Marketing Sales Consultant in Beltsville, MD

    I worked at Vocus full-time (more than a year)

    Pros

    You can make a lot of money at Vocus if you put in the effort. This was my first job out of school and I truly enjoyed working there, however your enjoyment will be based on the job you have and the Director you have. I had 3 great directors, and then I had one awful director who made me want to leave the company.

    However, When I had great Director's I loved going to work and being on the phone. You're expected to make 60 dials per day or have 2 hours of talk time, which is pretty easy and will get you to your number if you know anything about the marketing space and about working with people.

    The people here are great though. Directors need to be tough, which is expected, but I've made some incredible friends at Vocus because there's so many kids working there. I played basketball every day after work, used the gym regularly, and I had the option of living in either DC or Baltimore, which was great. If you're not about the paycheck and want a pretty easy job with decent earning potential, Vocus could be a good fit (and they will hire anyone who can hold a conversation)

    Cons

    Morale was so incredibly low when I was laid off. Every person on my team was looking for jobs when they were working at the company, during office hours. Even before then, the constant firing and constant seeing people unsure about their lives after getting laid off was incredibly sad. Regardless of what you read on here, at Vocus, YOU ARE ABSOLUTELY JUST A NUMBER. You can be replaced, and you will be replaced if you don't keep hitting quota. I was one of the best sales people there, got a number of awards, made great money, and I finally hit a wall and got fired. This job is draining, and you have to suck it up and get to your number or you will absolutely be gone. They do not invest in training and they expect you to find a way.

    Advice to ManagementAdvice

    Invest in training. If you invest in training and your sales people get good on the phone, they will stay longer. If you don't your salespeople will continue to be awful and you will fire them or they will leave.

    Don't raise prices because you think you should. Put a definitive value on the products and services you provide (consulting prices were awful here) and stick with them. Retention and value will go up, I promise.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Short Lived. Hired, finished training, then laid-off without a chance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Beltsville, MD
    Former Employee - Anonymous Employee in Beltsville, MD

    I worked at Vocus full-time (less than a year)

    Pros

    The building, the gym, work-life balance, work individually within a team atmosphere, great co-workers, overall positive people

    Cons

    executive leadership, lack of communication, company direction, GTCR, new owners, lack of cohesiveness between departments, not a lot of company events outside the office

    Advice to ManagementAdvice

    Instead of hiding from the employees, you should listen to their honest feedback and ideas. Former CEO wasn't fit to run the company at that level, but at least he valued the staff and the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Enjoyable and Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Not Sales in Beltsville, MD
    Former Employee - Not Sales in Beltsville, MD

    I worked at Vocus full-time (more than a year)

    Pros

    Everyone at this company was very enjoyable to work with on a daily basis. You couldn't have asked for a better place to work. Until the recent takeover by a private equity firm.

    Cons

    The recent takeover by the private equity firm has changed everyone's passion. It wasn't the same when I left.

    Advice to ManagementAdvice

    Provide updates and a firm direction on where the company is headed. Reintroduce the culture to the company or risk losing employees due to unhappiness.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Young office with cool perks, but poor management and high turnover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Generation in Beltsville, MD
    Former Employee - Lead Generation in Beltsville, MD

    I worked at Vocus full-time (less than a year)

    Pros

    They do have some cool perks at the HQ in Beltsville like an on site gym, lots of cool coffee machines, candy, and themed areas. The office also had a lot of young people.

    Cons

    Management was rigid in their thinking and unresponsive to the opinions of employees. The product was also lackluster. Despite the effort to cultivate an appealing office space, turnover was high.

    Advice to ManagementAdvice

    Talk to your employees and be willing to try new ideas. Plan for the long term, not just the quarter.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vocus full-time

    Pros

    The main office is a nice facility with flexible environment and gym. Good compensation for the area. There are food trucks and other "start-up" perks

    Cons

    Well they just let go 200 plus personnel and maybe more to come. We are being merged with competitor and the future is not clear.

    Advice to ManagementAdvice

    Think before you act

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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