Vocus Reviews

Updated July 24, 2015
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3.1
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Peter Granat
18 Ratings

Pros
  • There is a great work-life balance here (in 16 reviews)

  • There is a casual work environment that gives a lot on the job perks and company outings (in 27 reviews)

Cons
  • cant say the same for upper management (in 16 reviews)

  • Less than 10% of sales reps actually hit quota although they will stress every single day that you need to be hitting quota (in 15 reviews)

More Pros and Cons

179 Employee Reviews

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  1. Rolling with the punches

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beltsville, MD
    Current Employee - Anonymous Employee in Beltsville, MD

    I have been working at Vocus full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Despite recent M&A activities, the company continues to maintain it's work hard/play hard mentality

    Cons

    Lots of dust still flying

    Advice to Management

    Continue to push for integration


  2. Sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Beltsville, MD
    Current Employee - Sales in Beltsville, MD

    I have been working at Vocus full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pros are slowly dwindling. The office used to be fun and exciting to be in. Now most everyone is gone and it's become a very depressing place to be. It's like a graveyard.

    Cons

    The new management doesn't give a crap about the staff. They are probably trying to get to the exit strategy where they will collect their pay days and move on. There is no direction, no leadership and certainly not clear plan. All of the talent is leaving from both companies. The leader of sales at the moment doesn't know what she is doing and it is clear that she lacks experience to lead a sales organization to success. The rules constantly change and at times make no sense.

    Advice to Management

    Invest in your teams and do what is right. Create an environment that people want to be at. Stop buying and start building. You have great resources and don't know how to structure them for success. Find people who know how to run successful sales organizations and trust them to right the ship otherwise people will continue to leave because it seems like a bottomless pit.


  3. Sales Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Beltsville, MD
    Former Employee - Anonymous Employee in Beltsville, MD

    I worked at Vocus full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Opportunity for growth, fun environment

    Cons

    Very unorganized, no process, lacks training and education


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Media Researcher in College Park, MD
    Former Employee - Media Researcher in College Park, MD

    I worked at Vocus part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    My position was part-time and worked while taking full-time college classes. They were very flexible with my hours and accommodating. Allowed us to work at our own daily pace.

    Cons

    Not a lot of room for promotion to full-time positions. Most positions had people that were in them for years. Hard for part-time workers to get noticed.

    Advice to Management

    Continue to promote a great work/life balance and allow an open environment in the offices. Organize little meet and greets for the part-time employees so they can get to know one another.


  6. Pretty Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in Beltsville, MD
    Current Employee - Marketing Consultant in Beltsville, MD

    I have been working at Vocus full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Exciting office space, decent benifits

    Cons

    Sold to holding company, future uncertain

    Advice to Management

    Protect your employees in hard times.


  7. They paint a pretty picture, but t's far from the truth....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid Market Sales Associate in Beltsville, MD
    Former Employee - Mid Market Sales Associate in Beltsville, MD

    I worked at Vocus

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Cool atmosphere with all the amenities they have - Great co-workers

    Cons

    - High Turnover - Always changing expectations - Upper management wasn't ever transparent - Lied about the room for growth, keep pushing back promotions - You are literally just another butt in a seat to them if you work sales - After merger, more than half of Vocus employees were let go

    Advice to Management

    Be transparent with you employees


  8. Great job out of college, other than that there are much better jobs out there who will treat you better and pay more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Associate in Beltsville, MD
    Former Employee - Business Development Associate in Beltsville, MD

    I worked at Vocus full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fun environment, young crowd, the headquarters is decked out and awesome, free soda candy and coffee

    Cons

    tedious job. Call call call all day long. That's about it

    Advice to Management

    n/a


  9. Overall a great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in College Park, MD
    Former Employee - Anonymous Employee in College Park, MD

    I worked at Vocus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Office culture was really welcoming, there was always someone willing to help or answer a question if needed. Compensation was also substantial and competitive.

    Cons

    Not much room for personal growth or development. Training was rather long and only consisted of learning how to utilize a database.


  10. Awesome Work Environment, Great People, Top Notch Products, but Unrealistic Standards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid-Market Sales Executive in Beltsville, MD
    Current Employee - Mid-Market Sales Executive in Beltsville, MD

    I have been working at Vocus full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    For an inside sales job, this is a terrific environment to work in and the comp plans are very competitive. It's a work hard-play hard mentality. There is a full exercise facility with weights, treadmills, exercise bikes, basketball court, spa and locker private full bathrooms. Game room with everything you could desire, free coffee & soda machines, catered deli foods brought in daily, and the whole inside of the building feels like a times square. You don't feel like you're at work until you sit at your desk, but that is where you will be spending all your time, so don't let the smoke and mirrors cloud your judgement!

    Cons

    This is a comfy job until you get fired, which is inevitable for most - since the turnover is rampant! In my one year with the company, I saw 1,000 people get fired before getting my own walking papers. The company was recently acquired by investment company GTCR. They bought Vocus for it's technology and DB content, and competitor Cision for it's overseas domination in the PR arena and social media DB. Clearly, GTCR is keeping mostly Cision staff and cleaning house of Vocus. The headquarters was moved to Chicago where Cision is at, the Cision CEO took over, and at least 85% of the people at Vocus have been let go during massive downsizing. Quotas are set so unrealistically high that only 5% of the most tenured reps achieve it due to already having a pipeline, especially now that they canned the entire lead generation team that was feeding reps daily demos. Bottom Line - If you're looking for job security, this ain't the place to be! But if you're looking for short term decent pay and great experience in software sales, then this is a terrific entry level position that looks good on a resume. That would explain why most the sales force is right out of school. Considering the fact that I was hired to sell their PR software suite, the formal classroom training I received before I started selling was horrible since it was focused on their marketing product suite that has now ironically been pushed aside to Outmarket. Once they put you on the phone to sell and do demos, the on-the-job training is great because all your experienced peers and management are around you to help out.. But unfortunately, you will likely not survive long enough to prosper since they only give you around 6 months to prove yourself once you're fully ramped. Attaining quotas was much more realistic for experienced new hires prior to when they let their lead generation team go, because you were able to spend most your time selling. But with minimal quality leads now coming your way, the focus of the job is now lead generation/cold calling, and yet the quotas were not adjusted to account for the shift. This mostly impacts newer hires that don't yet have a pipeline of prospects established.

    Advice to Management

    Don't wait until employees are fielded to finally start giving them the PR training they need to succeed, and allow a more realistic timeline to build up a pipeline before passing judgement and firing those that are newer. The nature of the job has changed, yet the quota and comp plan from the past has stayed the same. Instead of rewarding Presidents Club to the handful of folks that achieve quota, make the quotas more achievable for everyone while rewarding President's Club to those that excel far above the line as it should be. The fact that only 5% of the reps even achieve their annual quota clearly establishes a self-defeating mentality and sends the message that everyone is being set up to fail! So instead of focusing on excelling, everyone has to constantly stress out about just surviving by staying above a certain threshold on a stacked ranking report that is emailed out to everyone weekly so that all your peers know who is struggling or about to be fired! Talk about a way to ruin morale. Instead of distributing a weekly report to remind 95% of the office that they are failing, management should shift the focus to success stories and motivate the staff with more achievable goals and targets.


  11. Helpful (4)

    Times have Changed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beltsville, MD
    Current Employee - Anonymous Employee in Beltsville, MD

    I have been working at Vocus

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I used to work for great company. Previously able to earn good money with low turnover in the account management group and good client relationships.

    Cons

    Now I do not. Changes are being made without any thought to quality or the impact long term, this is private equity buyout 101. Rather than quality the current trend seems to be just a path of least resistance to create the highest profit margin. This is extremely unfortunate since we competed and retained loyal clients from our previous competitor, now our parent company for a reason. Undermining rather than honoring those differences is not a good strategy, neither is cutting income potential of loyal staff.

    Advice to Management

    Merge the best of both, not just take what is easiest and try to force across all units. Cision as a tool and company had weaknesses too, this is the time to do better. Vocus was known for a strong customer service experience and product support and low turnover in accout mangement. Many changes are unraveling all of that and there will be an impact.



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