Vodafone Hutchison Australia

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Vodafone Hutchison Australia Reviews

Updated January 25, 2015
Updated January 25, 2015
33 Reviews
3.1
33 Reviews
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Employee Reviews

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  1.  

    Great industry and retail environment, difficult employee perspective through mergers of 3 Mobile/Vodafone/Crazy John's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail in Melbourne (Australia)
    Former Employee - Retail in Melbourne (Australia)

    I worked at Vodafone Hutchison Australia (more than a year)

    Pros

    Great people to work with, fast paced industry, lots of change and new challenges

    Cons

    Difficulties going through company mergers and then coverage issues with Vodafone Australia

    Advice to ManagementAdvice

    Keep up 360 degree analysis and feedback of managers and reviewing of engagement. Look at high engagement at HO versus reduction the further away down to retail level

    Recommends
    Positive Outlook
  2.  

    Great place to learn and develop. Lots of training and good work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vodafone Hutchison Australia full-time

    Pros

    Prior to budget cuts: lots of training, therefore improving and developing your existing skill set, ability to provide feedback from bottom up and real results seen, company looking to progress and open to feedback. Head office team are hardworking and dedicated.

    Cons

    Progression at store level largely dependent on who you know. Lots of relationships between different levels of management resulting in progression based on who you're dating or who your best friend is in the company. Double standard behavior from management and upper management. Doubt Head Office aware of this situation. Much hard work goes unappreciated and constant calls for help ignored from management.Either oblivious, not suited for management, too young and inexperienced to make good decisions or easier to ignore situation. High performers go unnoticed and when they finally leave, it comes as a shock to upper management.

    Advice to ManagementAdvice

    Don't turn a blind eye to what's going on in your company. Your good people are getting fed up and walking out the door and becoming assets at other companies. In the meantime, management masks their leaving with mild excuses and justification when the real issue is there's a line to be drawn for how far one will push themselves without reward and appreciation until they finally decide enough is enough and leave.
    Much time and money is spent on keeping customers happy (and rightly so) due to network issues that so much more is expected from your store staff who take the heat but then, they receive no thanks and no monetary or non-monetary rewards. Your customers get better treated than your staff that deal with your angry customers.
    There is a lot of good to this company too but unfortunately, the bad outweighs the good as it results in greater damage.
    Truly hope the company will be in a upward climb resulting from positive changes.

    Doesn't Recommend
    Neutral Outlook
  3.  

    poor training, good reward and recognition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll in Sydney (Australia)
    Former Employee - Payroll in Sydney (Australia)

    I worked at Vodafone Hutchison Australia full-time (less than a year)

    Pros

    - reward and recognition
    - culture, very youthful and encourages professional development

    Cons

    - organic processes at a head office level
    - structured training
    - hiring strategy

    Advice to ManagementAdvice

    If you ask for someone who has no experience in their chosen role they are going to literally give you that and you need indicative training to develop the desired skill set.

    Recommends
    Positive Outlook
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  5.  

    Great for young people to experience further

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Melbourne (Australia)
    Former Employee - Sales Associate in Melbourne (Australia)

    I worked at Vodafone Hutchison Australia full-time (more than 3 years)

    Pros

    One thing I loved most about working at VHA was the endless opportunities for intern and experience work.
    I was a sales associate in retail and got to visit different avenues at head office including HR and Marketing which lead me to pursue a career down the track in HR

    Cons

    Senior management turnover was extremely high which lead to untrained and little knowledge.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  6.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Program Manager in North Sydney (Australia)
    Current Contractor - Program Manager in North Sydney (Australia)

    I have been working at Vodafone Hutchison Australia as a contractor (more than a year)

    Pros

    good work env to work

    Cons

    office politics , un professional people

    Recommends
  7.  

    Chaotic fast paced environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior Project Manager in North Sydney (Australia)
    Former Contractor - Senior Project Manager in North Sydney (Australia)

    I worked at Vodafone Hutchison Australia as a contractor (more than a year)

    Pros

    Interesting, fast-paced environment. Plenty of very good people working there and lots of energy.

    Cons

    Very young management team, very reactive and constantly changing direction. Very little discipline or communication between siloed departments. As a contractor it was an interesting place to work but I wouldn't want a permanent job there.

    Advice to ManagementAdvice

    Invest in developing better processes and procedures and work on interdepartmental communications. Plenty of buzzwords around and 'shared visions' but no discipline.

    Recommends
    Negative Outlook
  8.  

    UX Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience Designer in Sydney (Australia)
    Former Employee - User Experience Designer in Sydney (Australia)

    I worked at Vodafone Hutchison Australia full-time (more than a year)

    Pros

    Phone, Laptop, Nice Office, Close Vicitnity to Transport, Co Workers are nice

    Cons

    Attitude of Senior Staff, Work Life Balance, Low % of Promotion

    Advice to ManagementAdvice

    Reward good staff often

    Recommends
    Neutral Outlook
  9.  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Brand Ambassador in Melbourne (Australia)
    Current Employee - Brand Ambassador in Melbourne (Australia)

    I have been working at Vodafone Hutchison Australia part-time (less than a year)

    Pros

    Pay is great, shift is flexible
    And you get to talk to a lot of people
    Release your inhibition!

    Cons

    Depends on where they allocate you, the store manager can be a bad person then it would suck

    Advice to ManagementAdvice

    Promoting should be considered as a mean of communication, which is by having "mutual" interest. If you are supermarket to buy grocery but you want to sell phone, who would listen to you

    Recommends
    Neutral Outlook
  10.  

    Messed up organization!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager in Sydney (Australia)
    Former Contractor - Project Manager in Sydney (Australia)

    I worked at Vodafone Hutchison Australia as a contractor (less than a year)

    Pros

    Pay is good and kind of work life balance is good

    Cons

    Project planning and org structure is messy and lots of politics and beureacracy
    Same non performers running the show from last decade and they keep coming!!

    Advice to ManagementAdvice

    Try to hire fresh blood to the company and hire some energetic and young people than old hags

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    A good retail job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Associate in Melbourne (Australia)
    Current Employee - Retail Store Associate in Melbourne (Australia)

    I have been working at Vodafone Hutchison Australia full-time (less than a year)

    Pros

    Commission is great if you hit target
    Company benefits include a free unlimited mobile phone connection
    Some employees get free phones during product launches
    They pay you to volunteer your time at a charity for a day
    Incentives to travel interstate for product launch seminars
    Great training
    If you're in your twenties it is a great place to make friends
    Ability to choose own hours
    Good work life balance

    Cons

    Can get repetitive
    If sales don't motivate you you will feel quite drained
    There is pressure to reach targets
    Cliquey
    Some customers abuse you personally

    Advice to ManagementAdvice

    Other incentives that are not sales related but customer service orientated would be good. E.g. A customer evaluation form just for repairs. Rewarding employees just for their service

    Recommends
    Positive Outlook
    No opinion of CEO

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