Volunteers of America Reviews

Updated July 28, 2015
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2.8
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Volunteers of America President & CEO Michael King
Michael King
44 Ratings

Pros
  • Make a difference every day, love what you do, decent health care and 401k, work with amazing people (in 3 reviews)

  • It's a great entry level agency (in 4 reviews)

Cons
  • Some of the site supervisors have poor employee moral for how they are treated by the upper management in collingswood (in 8 reviews)

  • Non profit does not pay werll but salaries were low even compared to other non profits (in 8 reviews)

More Pros and Cons

183 Employee Reviews

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  1. VOA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Volunteers of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great place to work, awesome management

    Cons

    none to describe, well managed


  2. Case manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Santa Ana, CA
    Current Employee - Case Manager in Santa Ana, CA

    I have been working at Volunteers of America full-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Casual work environment Different work offices so you may end up in a good or bad office. I work in the Santa Ana office and because it is relatively new, it has a very relax environment. I'm sure the Los Angeles offices are bad.

    Cons

    The Santa Ana office is quickly deteriorating and becoming more like the LA offices. Low Pay No Christmas bonus No unemployment benefits "faith based"


  3. Direct support professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Direct Support Professional in Montgomery, AL
    Former Employee - Senior Direct Support Professional in Montgomery, AL

    I worked at Volunteers of America (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The job is very rewarding.

    Cons

    They don't care about the safety of their employees.


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  5. Red Flags of a Mission Focused Organization that has Lost the Mission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Therapist in Salt Lake City, UT
    Current Employee - Senior Therapist in Salt Lake City, UT

    I have been working at Volunteers of America

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Many opportunities to work with under-served populations in a clinical setting. Many fresh faces who are idealistic and who want to give back to their communities.

    Cons

    Financial remuneration is spread too thin. COO gets very excited about the "next big thing" and fails to follow through on promoting current programs and projects. This lack of consistency leads to clinician compassion fatigue and burnout as clinicians do not feel they have the supplies or support they need to be effective in their jobs. Also, clinical directors make quick, reactionary decisions with regards to hiring, firing, and policy changes. Also, recent change in company benefits mean that families pay $1200/month for insurance coverage.

    Advice to Management

    Notice the quick turnover of your clinical staff and consider how the top-down administration may be a major contributing factor.


  6. Guest Service Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America

    Recommends
    Recommends

    Pros

    They have a heart for people and assisting them in their difficult journey. I met so many incredible co-workers in my time there!

    Cons

    Because of procedures I felt like we could have helped others a bit more but were restricted.


  7. Program Coordinator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Volunteers of America full-time

    Pros

    Working with the low income population is incredibly rewarding, as well as witnessing their personal growth and change in their outlook on life.

    Cons

    The pay is nearly unlivable, and those passionately working with the clients to create positive outcomes for the organization are blatantly undervalued.


  8. Pro and Cons

    Current Employee - Residential Monitor in Cleveland, OH
    Current Employee - Residential Monitor in Cleveland, OH

    I have been working at Volunteers of America (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work place. training also viable

    Cons

    There is no benefits for part time workers, not enough work hours.

    Advice to Management

    Great Job


  9. fun at v of a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Monroe, WA
    Former Employee - Anonymous Employee in Monroe, WA

    I worked at Volunteers of America full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly staff. Always have work.

    Cons

    Don't really have any

    Advice to Management

    give people a chance who don't have favorable background checks


  10. Intellectual Disability program at Volunteers of America in Delaware Valley (Philadelphia)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Program Counselor in Philadelphia, PA
    Current Employee - Residential Program Counselor in Philadelphia, PA

    I have been working at Volunteers of America full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This used to be a decent environment where you felt valued a lot of the time. Over the last month my motivation is down and nobody at the lower ranks feels valued anymore. The lost of the service director, my site supervisor and other staff who helped make the job worthwhile is a serious blow. The only thing keeping me coming to work are the paycheck and the consumers.

    Cons

    A very disorganized reorganization in the last couple of weeks have led to a lot of resignations by my peers and immediate supervisor. The CEO of this company need to fix this broken system. The current people at the top of the intellectual disability program do not know how to manage people. Employees are leaving in droves and the management in New Jersey needs to stop the bleeding. I do not want to leave my job but I am discouraged and don't have a lot of hope of things getting better.

    Advice to Management

    To something before you lose more people, its hard to recommend anybody to come work at this place.


  11. bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Current Employee in DFW, TX
    Current Employee - Current Employee in DFW, TX

    I have been working at Volunteers of America

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The clients are the only good thing about this organization. Working with them and seeing improvement is the only plus about VOA.

    Cons

    The management does not follow through, has no plan or direction and goes from crisis to crisis. Reacts instead of acts. Safety for employees is not a priority and many in management at facilities and in corporate seem to be hanging on until retirement, without any interest in doing more than getting through the day. There is always money for upper management to go on junkets and for their meals, there is rarely money for things which would benefit employees or clients.

    Advice to Management

    Be aware of what is occurring at the upper management level and replace employees until you find ones who will effectively lead. Cut funding for management trips and meals. Start from scratch if you have to but fix what could be a great program, which is hampered by management which just doesn't care.



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