Volunteers of America

  www.volunteersofamerica.org
  www.volunteersofamerica.org

Volunteers of America Reviews

Updated October 13, 2014
Updated October 13, 2014
121 Reviews
3.2
121 Reviews
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Volunteers of America President & CEO Michael King
Michael King
30 Ratings

Review Highlights

Pros
  • trying to help make a difference in someones life (in 3 reviews)

  • Great entry level work in the human services, mental health, chemical dependency counseling fields (in 4 reviews)


Cons
  • ever changing upper management who would change the focus as soon as they entered position (in 8 reviews)

  • A Non-profit organization that relied heavily on grant funding, making promised pay increase difficult to deliver (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Low pay but great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Volunteers of America full-time (more than an year)

    Pros

    The people at Volunteers of America are salt of the earth and enjoy what they do.

    Cons

    As with any non-profit, the pay is hard to live on, but the benefits are allright and the "psychic income" of enjoying what you do helps.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Nice Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Volunteer in Shreveport, LA
    Current Employee - Volunteer in Shreveport, LA

    I have been working at Volunteers of America part-time (less than an year)

    Pros

    I volunteer for this company. It's very low maintenance and I love working with the people here. I took a break to attend school but I recently returned. I very much enjoy my time there.

    Cons

    It is unpaid but most volunteer work is.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    My coworkers and the customers in intellectual disabilities were great but I resigned abruptly from my position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Coordinator in Philadelphia, PA
    Former Employee - Program Coordinator in Philadelphia, PA

    I worked at Volunteers of America full-time (more than an year)

    Pros

    Supportive and collegial staff, especially most of the other program coordinators and the service director who was pretty new when I resigned. I was looking forward to working with these people who had emotional intelligence social skills and smarts and who has just signed on to the company, however, the division director and the COO asked for my resignation in the middle of a crisis that I had no control over. I though this was unfair. Even though this was the case I ended up moving and I'm working in a much better place.

    Cons

    Low employee morale; stressful job; housing division director with no warmth, poor social skills/rude/mood swings and a bias against female staff; low pay for the amount of work you do; poor work-life balance because you are on call all the time; no training, you are literally thrown into the role and you have to sink or swim. The division director in housing literally yelled at the staff a lot of the time when frustrated and handled herself poorly when dealing with hard situations. Maybe it's slightly better now but I don't think so since I still keep in touch with a few of the staff there.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Changing lives in spite of themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Volunteers of America full-time (more than 8 years)

    Pros

    Life changing mission
    Committed staff
    Good at managing government contracts

    Cons

    Programs, health of operations and experience will vary from state to state- some are healthy places to work, others unhealthy and toxic
    Confusing name
    Network of affiliates with limited connections
    Limited competence in community engagement and fundraising
    Lengthy tenure of staff inhibits innovation and organization advancement

    Advice to ManagementAdvice

    Buck tradition and history and change the name- the Booths would roll in their grave knowing how many more people you could have helped if you would have changed it sooner.
    Capitalize on purchasing power of affiliate network and extend collective benefits
    Look outside the organization to fill key leadership positions- internal candidates will give you more of the same

    Recommends
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Voadv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RPC in Philadelphia, PA
    Current Employee - RPC in Philadelphia, PA

    I have been working at Volunteers of America full-time (more than 3 years)

    Pros

    Developmental disability clients are great to work with, Leadership at the office in the neshaminy complex is competent and fellow rpc peers are cool for the most part. The climate of the department has changed in a positive direction. This department has turned around for the better, in the last year because of new staff who care about the clients and staff.

    Cons

    Pay could be better, $10.15 an hour is not great pay for the work we do. Some Members of executive management of DD have poor people skills and are unprofessional. One particular female executive manager goes off on staff at the drop of a hat, is very very moody and favors the men staff over the females. Some of the site supervisors have poor employee moral for how they are treated by the upper management in collingswood.

    Advice to ManagementAdvice

    Treat everyone fairly and stop showing favoritism to men employees. Learn to treat everybody with respect and courtesy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Poor excuse for helping veterans. No respect, treated as a child.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in Detroit, MI
    Former Employee - Cook in Detroit, MI

    I worked at Volunteers of America as an intern (more than an year)

    Pros

    Better than living on the streets. Kept out of the elements. These are not reasons to be treated like child.

    Cons

    Food, curfews, and disrespect. Toiletries, lack of these things is degrading and must be considered every day. I was made to watch a video that set my personal condition off! Very mentally hurtful.

    Advice to ManagementAdvice

    If things look to great and that is all you are looking for, that is what you will find. Numbers are just one of the conditions that make an outstanding service is respect. From peers and management alike.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    This is the most rewarding job ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Volunteers of America

    Pros

    Helping those with intellectual disabilities

    Cons

    coworkers can be a tad messy and catty, but overall, if you just do your job, they end up not even mattering.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America

    Pros

    Great organization with lots of impact in the community

    Cons

    few options to promote up. Most new jobs are lateral and have little wage increase.

  10.  

    A company with a real mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Fremont, OH
    Current Employee - Anonymous Employee in Fremont, OH

    I have been working at Volunteers of America (more than 3 years)

    Pros

    If u are looking for an employer with a real, people-centered mission, VOA is a great one. This non-profit organization is Christian with a rich history of faith-based action, serving vulnerable adults, homeless, under privileged and more. You lesve work each day knowing u contributed to someone's life.

    Cons

    As a non-profit, VOA lags in wages. Benefits costs are average.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    I love working at Volunteers of America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Case Manager in Louisville, KY
    Current Employee - Medical Case Manager in Louisville, KY

    I have been working at Volunteers of America full-time (more than an year)

    Pros

    Good Work environment and employees

    Cons

    the reliability on the grants to be approved

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO

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