Volunteers of America Reviews

Updated March 23, 2015
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2.8
148 Reviews
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Volunteers of America President & CEO Michael King
Michael King
36 Ratings

Pros
  • trying to help make a difference in someones life (in 3 reviews)

  • Staff are given many opportunities to advance skills and there is tuition reimbursement to finance one's education (in 3 reviews)

Cons
  • ever changing upper management who would change the focus as soon as they entered position (in 8 reviews)

  • A Non-profit organization that relied heavily on grant funding, making promised pay increase difficult to deliver (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. Loved my job until management change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America

    Pros

    Time off compensation is great....if you ever actually get to use it!

    Cons

    Work-life balance is terrible...be ready to work every day, all day when they let go your staff. Benefits are expensive. Promotion is available if you know the right people.

    Advice to ManagementAdvice

    Let your managers run their store! Hiring would be better done at store level.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Needs major changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Health Aide in Tulsa, OK
    Former Employee - Home Health Aide in Tulsa, OK

    I worked at Volunteers of America full-time (more than a year)

    Pros

    You are helping people live healthy and fulfilling lives.

    Cons

    Management sucks, a lot of criminal activity going on and no one cares, and the pay sucks.

    Advice to ManagementAdvice

    To keep employees you need to 1: pay better 2: when there is a problem actually address it and 3: make sure your supervises are actually doing their job.

    Doesn't Recommend
    Neutral Outlook
  3. I love working here!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America full-time

    Pros

    The office moral is outstanding. We work as a unit for the greater good of the client.

    Cons

    The job is very intense and time demanding.

    Advice to ManagementAdvice

    Needs more room for advancement.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. The Worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Service Worker in Baileys, VA
    Current Employee - Residential Service Worker in Baileys, VA

    I have been working at Volunteers of America part-time (less than a year)

    Pros

    Easy to get hired, suppose to be Christian Based.

    Cons

    Voaches is the worse organization I have ever worked for. I filed a grievance against a manager and was immediately terminated and accused of theft which was completely false. I had several witnesses who observed me deposit the alledged stolen money in the managers safe, however HR allowed her to terminate me without even interviewing the 3 witnessed. Not to mention this manager was the only person that had access to the money in the safe. An utter Tragedy.

    Advice to ManagementAdvice

    Hire trustworthy and honest people as managers and directors. It is apprehensive for a faith base organization to allow such injustices to go without a proper investigation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Working in Drug Courts, Supervision is lacking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Supervisor in Portland, OR
    Current Employee - Clinical Supervisor in Portland, OR

    I have been working at Volunteers of America

    Pros

    Helping others is empowering for the staff.

    Cons

    Volunteers of America INACT Managers rule through intimidating employees and other Supervisors. The upper levels of employees cover up complaints and eliminate people who attempt to challenge the sick standards.

    Advice to ManagementAdvice

    INACT and New Medical Management use their ethnic diversity platform to reverse discriminate against employees. Banded together to eliminate people who challenge. I consistently look for new employment.

    Doesn't Recommend
    Negative Outlook
  7. Pdx, Oregon, InAct, VOA's Upper Management discriminates and treats employees poorly. Avoid employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Volunteers of America

    Pros

    Decent Benefits provided by VOA.

    Cons

    The Drug Courts Upper Management treats employees like pawns; eliminating anyone who does not conform or questions the poor supervision provided. Discriminatory, railroading and fabricating is primary management style.

    Advice to ManagementAdvice

    Just because people are culturally diverse does not mean they are capable or healthy supervisors.

    Doesn't Recommend
    Negative Outlook
  8. Undecided

    • Comp & Benefits
    Current Employee - Associate Program Director in New York, NY
    Current Employee - Associate Program Director in New York, NY

    I have been working at Volunteers of America

    Pros

    Get to help people in need

    Cons

    Not enough housing for everyone

    Advice to ManagementAdvice

    Fair

  9. Great experience and making a difference

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Correctional Officer
    Former Employee - Correctional Officer

    I worked at Volunteers of America full-time (less than a year)

    Pros

    Ongoing training and changes to make facility a better place, decent salary and benefits, everyone working towards same goals, supervisor tried to work with everybody's schedules and time off requests. Upper management willing to listen to concerns or suggestions from employees.

    Cons

    Inconsistent schedule, every month the schedule changed. Upper management sometimes working against policies we were trying to enforce and policies changing pretty regularly which made it hard to know if you were doing the right thing sometimes.

    Advice to ManagementAdvice

    Have consistent scheduling, pay raises or bonus opportunities, enforce rules equally with employees, better communication across the board.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Valhalla, NY
    Current Employee - Administrative Assistant in Valhalla, NY

    I have been working at Volunteers of America full-time (more than 10 years)

    Pros

    Large company. Promotional options

    Cons

    Political, unfair, overworked, underpaid not spiritual

    Advice to ManagementAdvice

    Be fair with those that work for you.

    Doesn't Recommend
    Negative Outlook
  11. very good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America

    Pros

    diverse and very supportive during a personal crisis

    Cons

    no opportunity to advance. staff is very competitive

    Advice to ManagementAdvice

    none

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