Von Maur Reviews

Updated September 1, 2015
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2.4
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Recommend to a friend
Approve of CEO
Von Maur President James D. von Maur
James D. von Maur
235 Ratings

Pros
  • Down time, time in a half on Sundays (in 44 reviews)

  • No crazy holiday hours (close at 4pm on Thanksgiving eve, Christmas eve, and NYE) (in 18 reviews)

Cons
  • Dress code needs revised shouldn't have to freeze or be sweating in front of customers (in 54 reviews)

  • Expect upper management to look at you with no sympathy (in 40 reviews)

More Pros and Cons

398 Employee Reviews

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  1. Great company

    Former Employee - Anonymous Employee in Carmel, IN
    Former Employee - Anonymous Employee in Carmel, IN

    I worked at Von Maur full-time (More than a year)

    Pros

    They really care about their customers and help associates have the tools to be great at their job

    Cons

    No cons. Be prepared to work weekends. It is retail.

    Advice to Management

    keep up the great work! you were a great manager


  2. Helpful (2)

    Mixed emotions about the store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Men's and Kids Shoe Sales Associate in Louisville, KY
    Former Employee - Men's and Kids Shoe Sales Associate in Louisville, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Von Maur full-time (More than a year)

    Pros

    Good discount, great merchandise, interest free credit card, great pay, great co workers, mostly laid back environment

    Cons

    Management only cares about the customers, they will not work around your schedule for dr appointments, all management are like little robots, almost all upper management was mid 20's or early 30's women who knew very little about running such a massive department store. They had no college and were promoted from within. All having started as a sales associate that fit the robot requirement so they quickly climbed the corporate ladder. Which is great for the company because with no management expierence or college they can lowball them and pay them half what most department store managers are making.

    Advice to Management

    Pay attention to your employees, get to know them, don't be fake to them, treat them like real people.


  3. Cosmetics Department Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cosmetics Department Manager in Ann Arbor, MI
    Current Employee - Cosmetics Department Manager in Ann Arbor, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Von Maur full-time (More than 3 years)

    Pros

    No crazy holiday hours, Sunday Time and a half, good pay rate

    Cons

    some favoratisom Department managers are not given any real authority.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Everything is great!!! I enjoy working here. I can't ask for a better work environment. Being off all holidays is a plus.

    Cons

    Nothings perfect. It's all in what you want to get out of the experience. Having a positive attitude is contagious. Do your best and all will fall into place.

    Advice to Management

    Awesome team!


  6. Mens Counter Sales and Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service & Fragrance Counter Manager in Columbus, OH
    Former Employee - Customer Service & Fragrance Counter Manager in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Von Maur full-time (Less than a year)

    Pros

    The discount and the incentives for great sales and customer service.

    Cons

    The management philosophy and overall general staunch culture.

    Advice to Management

    Focus on the principles that matter. Being professional and completely by the book is wonderful, but being professional and to the letter- in spite of generating revenue-is not good business-for any retailer.


  7. Strategist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategist
    Former Employee - Strategist
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Was a great place to be

    Cons

    none all is good and

    Advice to Management

    none great


  8. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Sales Associate
    Former Employee - Full Time Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Most of the sales associates were professional and like-minded people, the management at my store did a decent job, and the customers were generally respectful and friendly.

    Cons

    It's been about 6 months since I quit, so I feel like I have enough hindsight to write a fair and mostly unbiased review. Von Maur is like a very fancy prison for its employees. From the strict dress code, to the long hours without breaks, to the overhead surveillance of employees, it's difficult to not feel trapped (not to mention, hearing the same recorded piano tracks 4 times a day, every day, feels like psychological warfare). There are other ridiculous rules and procedures, like having add people to customer binder (I forgot what it's called) even if the store is always dead and no one is interested in being added to your stupid book. You will get fired for excessive tardies, and by that, I mean if you live in a part of the country that regularly experiences snowstorms and your car doesn't start or if you are unable find a safe route to work, TOO BAD. I often drove with excessive speed or without regards to my personal safety out of fear of being fired. That is not okay. Also, the commission procedure is unfair. Working full-time and consistently meeting rather unobtainable sales goals, I made less in commission than others who worked part-time in more "lucrative" departments. I could go on. And on. And on. Since I left my job, I have not given Von Maur any business. I don't support companies that treat employees unfairly.

    Advice to Management

    Don't ask for employee feedback if it means nothing. And for god's sake, let women wear dress pants, especially if you're going to keep the store frigid.


  9. Helpful (1)

    Department manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager
    Current Employee - Department Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Von Maur full-time (More than a year)

    Pros

    Everyone is so friendly and welcoming. You have alot to learn but everyone is supportive and there to help. Dress code is strict but its professional and that shouldnt be such a downfall as many of these reviews had made it seem to be.

    Cons

    Alot of responsibility with all your tasks and juggling customer service

    Advice to Management

    Have more staff in each department to help juggle bigger tasks. (Stock for holiday season/cold weather)


  10. Great place to work if your career path is in retail management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Hoover, AL
    Current Employee - Part Time Sales Associate in Hoover, AL
    Recommends

    I have been working at Von Maur part-time (More than a year)

    Pros

    The pay, holidays off, advanced scheduling, and one weekend off per month off

    Cons

    Sale goals can be challlenging to meet due to scheduling. For example, having more staff scheduled than needed on a slow night. That impacts the associates ability to meet the sales.


  11. Sales Associate (women's shoes)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Von Maur part-time (More than a year)

    Pros

    great money, good managers, decent hours, holidays off

    Cons

    part time hours can greatly affect how much money can be made Tardy by one minute? Might as well be an hour.



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