Von Maur

  www.vonmaur.com
  www.vonmaur.com

Von Maur Reviews

Updated December 14, 2014
Updated December 14, 2014
285 Reviews
2.3
285 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Von Maur President James D. von Maur
James D. von Maur
177 Ratings

Review Highlights

Pros
  • Great pay for a retail job; all holidays off; time and a half on Sundays (in 44 reviews)

  • Great co-workers, no crazy holiday hours (in 18 reviews)


Cons
  • For a high-end 'fashionable' store, their dress code is about 60 years too late (in 54 reviews)

  • Upper management sits in their office and seldomly shows their face on the floor (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 9 people found this helpful  

    Welcome to the town of Stedford wives!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Victor, NY
    Former Employee - Department Manager in Victor, NY

    I worked at Von Maur full-time (less than an year)

    Pros

    Beautiful store, pay not bad, no holidays and time in a half for Sundays!

    Cons

    Upper management is under 23, single white females with NO retail experience!!! It's almost as if corp. wants Stedford wives that they can mold! (To fit into their cult) They talk down to you as if your special needs, even though you have 20 years retail experience. They are not open to any ideas, suggestions or your opinion at all. When you do try to give your opinion, they look at you like a deer in the head lights. CLUELESS!!!!
    Whatever you do don't be one min late or you'll get canned! Well unless they like you and your a top sales producer in your department.
    During my time at Von Maur I saw so many awesome people get let go or just quit, cause they couldn't take it. Management could careless, everyone is replaceable. Our floor manager had Zero people skills, but that's what to expect from a dingbat 22-year-old! Again that's what Von Maur wants! God forbid you actually have intelligent people with retail experience, HR experience and professionalism.

    Advice to ManagementAdvice

    Upper managent in Davenport, IA needs to look at the big picture!! You would think they would be concerned that a stores turns help like crazy. Yet I don't think Jim Von Maur cares, he was too busy talking to the pretty young DM's when he came to our store. Funny???? Some of those ladies ended up getting promoted! Suprize, suprize!!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 7 people found this helpful  

    If I could give it less than one star I would

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Ann Arbor, MI
    Former Employee - Sales Associate in Ann Arbor, MI

    I worked at Von Maur part-time (less than an year)

    Pros

    $10 an hour, 15 minute breaks are nice I guess?

    Cons

    So robotic, stiff & dry, awful environment

    Advice to ManagementAdvice

    .....maybe learn the names of your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    If I could give it zero stars, I would.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Sales Associate in Fort Wayne, IN
    Current Employee - Full Time Sales Associate in Fort Wayne, IN

    I have been working at Von Maur full-time (less than an year)

    Pros

    Full vision, dental, medical, and life insurance, a few good staff members

    Cons

    running several departments alone, tasks that are inhumanly possible to complete on time, getting harassed/threatened by department managers

    Advice to ManagementAdvice

    Better communication between staff and management, hire/assign more workers on a shift

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    If I could give them no stars I would! WASTED 3 years of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in West Des Moines, IA
    Former Employee - Department Manager in West Des Moines, IA

    I worked at Von Maur full-time (more than 3 years)

    Pros

    Holiday pay, time and a half on Sundays.

    Cons

    There is NO flexablity. You can't have a real life while working there. You work 3 of 4 Saturdays but only if it works out that way. Favortisim is their favorite practice! They promote associates that do NOTHING but let go high quality team members because they missed their sales goal. They focus TOO much on sales and not enough on retention. If you want time off, might as well check with them first. Vacation time off requests are looked at as a burden if they are in a bind. You page for help and nobody comes. Upper management sits in their office and seldomly shows their face on the floor. They give made up reasons as to why you aren't being promoted. They show no effort to improve store morale. They treat employees like door mats and they let customers treat them like dirt. They go above and beyond to help a customer return something years old that is so worn it is stained but lift no finger to help out their employees. Communication does not exsist unless you mess up.

    Advice to ManagementAdvice

    Step out of your little world and help out a bit. WE the associates keep the customers coming back and keep a paycheck going into your pocket; so TREAT US ACCORDINGLY!! Google 'employee morale survey', hand it out and then really take to heart the results! Big picture is so important to you, try using your own advice on it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    A great company, but their policies are stuck in the 1950's.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Moline, IL
    Current Employee - Part Time Sales Associate in Moline, IL

    I have been working at Von Maur part-time (less than an year)

    Pros

    Von Maur is a beautiful store, with good base pay and a commission that adds up quickly. They have very a great training program. Promoting from within is a great concept

    Cons

    Dress code is stuck in decades past. Management changes often, most of them stick around for less than a year or two, using Von Maur as a stepping stone to bigger and better career paths. In order to recieve a promotion you must be willing to move anywhere in the country at any time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    i hated it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Beavercreek, OH
    Former Employee - Sales Associate in Beavercreek, OH

    I worked at Von Maur part-time (less than an year)

    Pros

    pay, time and a half on sundats

    Cons

    dress code, ltaeness, managers are annoying

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Pretentious Exploitive Old Fashioned Wanna-Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Victor, NY
    Former Employee - Anonymous Employee in Victor, NY

    I worked at Von Maur full-time (less than an year)

    Pros

    Hourly-pay, time and a half Sundays, no holidays

    Cons

    Department Managers, Floor Managers, HR Rep and Upper Store Management. Outdated policies. Overly restrictive policies. Respected ladies on National News do not wear Pantyhose and skirts all the time. One minute late, especially in the winter during bad driving conditions, is obscene.

    Advice to ManagementAdvice

    Get realistic, take a good look at what is going on in the world today instead of looking at the 'good ole days' of the founders. If there is bad weather, include an amnesty program - people are driving to work, risking their lives instead of calling out ...take that into consideration. Look at the overall performance of an employee and perhaps reasons before terminating them. When hiring for a new store, especially right before the holiday season, let potential employees know that you are overhiring and that based on performance, full-time employment will be offered, until them it's temporary/holiday!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    A joke for a retailer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager in Davenport, IA
    Former Employee - Cosmetics Counter Manager in Davenport, IA

    I worked at Von Maur full-time (more than an year)

    Pros

    Clean stores

    Decent merchandise selections with a few high end brands

    Time and a half on Sunday

    Loyal customers

    No crazy holiday hours

    Cons

    Inexperienced management

    Archaic and stiff dress code

    Lack of efficient technology

    Micro managing and distrustful of employees

    There are lots of "hidden rules" that you are unaware of until you are called out and it's too late to find a solution

    A cult like atmosphere

    Horrible scheduling system

    Department Managers have no real authority to run and lead their respective departments

    The compensation is not all it's cracked up to be...1 percent commission...come on! That's nothing compared to what Nordstrom pays it's employees.

    Lack of diversity in upper management

    Managers get promoted too quickly and they haven't really gained enough experience in their trade

    This company tries to copy cat Nordstrom and sorry it doesn't cut it!

    Lack of advertising

    High turnover and having to cover other departments

    While going thru an actual interview or training process if you call it that, HR had to read verbatim from a book to conduct an interview and the training was done kind of the same way.

    Need I say more??? There are too many other cons to mention!

    Advice to ManagementAdvice

    My advice to Jim Von Maur would be to make changes on how the company is run. For example, hire a regional director for specific departments such as cosmetics to assess strengths, weaknesses and ways to motivate and drive business.

    Allow Department Managers to have authority to write/approve schedules to maximize coverage, hold team meetings, and be involved in the hiring process!

    Stop hiring young twenty somethings with no retail or customer service backgrounds for management positions and then promoting them into upper management.

    Allow and listen to feedback from your staff and department managers. Remember, they are the ones on the front lines making it happen!

    Ease up on the dress code and be a little more fashion forward. Women can look very classy in a nice pants suit and guys don't have to wear a jacket and tie to look presentable...ever seen a guy in a nice sport coat with a dressy classic tee underneath?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Plain and simple AWFUL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager Mens in Rochester, NY
    Former Employee - Department Manager Mens in Rochester, NY

    I worked at Von Maur full-time (less than an year)

    Pros

    pay,no holiday long hrs customers

    Cons

    management are all under 30 yrs of age and very inexperienced ....rude and play favorites...if you are a man or a woman over 30 keep looking they will not promote you. Or if you do not have blonde hair and blue eyes!!!!

    Advice to ManagementAdvice

    Grow up!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    NOT IN TOUCH WITH EMPLOYEES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Von Maur full-time (more than an year)

    Pros

    Discount for employees - Sunday pay is time and one half - fellow employees are generally nice - the store is well kept and clean

    Cons

    The store management team is generally pretty young and robotic to respond to most situations. There is a lack of interest in the employees in the store - managers make little effort to engage the employees unless it is to have them cover some other department other than their own. The dress code for women is a complete step into the past - no sense of using the store fashions to emphasize what employees sell - The company does nothing to promote itself other than word of mouth - in a mall where Nordstrom, Dillards and Macys exist - their traffic is swamping Von Maur because of lack of promotion. The automated scheduling system is not flexible enough to make adjustments when your schedule needs attention.
    The employees feel that they are under a microscope as management uses the security cameras to watch employees ALL THE TIME - then use it to criticize employees when business is slow (which is most of the time)

    Advice to ManagementAdvice

    Get in touch with employees - do some events to get customers into the store - stop the constant shifting of people to cover other departments due to lack of employees - update the dress code for women

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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