Vonage Reviews

Updated September 8, 2014
Updated September 8, 2014
95 Reviews
3.1
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Vonage CEO and Director Marc Lefar
Marc Lefar
53 Ratings

Review Highlights

Pros
  • Great pay, good people overall, nice tablet, upper management very good (in 5 reviews)

  • Free lunch, good cafe, nice gym, fun special events (in 5 reviews)


Cons
  • Very little room for advancement or career growth (in 5 reviews)

  • Middle management doesn't tells upper management the truth about the business (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    QA Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer  in  Holmdel, NJ
    Current Employee - QA Engineer in Holmdel, NJ

    I have been working at Vonage full-time for more than 8 years

    Pros

    Flexible and Nice Poeple. Very large and clean campus.

    Cons

    Less Growth as the company is small and has less departments.

    Advice to ManagementAdvice

    Continue the Work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Holmdel, NJ
    Former Employee - Customer Service in Holmdel, NJ

    I worked at Vonage full-time for more than 8 years

    Pros

    - The Campus was amazing and huge
     - Lots of bonding activities, such as team sports and volunteer opportunities
     - Wonderful cafeteria and $100 towards meal card
     - Offered lots of amenities, including delivery dry cleaners & onsite gym

    Cons

    - Depending on the hours you worked, there can be little support for Care Agents

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Smart, hard working people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Holmdel, NJ
    Current Employee - Manager in Holmdel, NJ

    I have been working at Vonage full-time for more than 5 years

    Pros

    Size of company allows you to gain broad experience. Employees are dedicated and hard working and company supports the community in many ways. Stable company with great facility and solid benefits. Purchase of Vocalocity diversifies company into the business segments.

    Cons

    Career paths tend to be within functional areas. Has been a financially conservative company but has been investing in multiple fronts over the last 18 months - driving multiple priorities.

    Advice to ManagementAdvice

    Continue to recruit experienced senior leaders to drive the business forward.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    learned a lot from this comany. Got a chance to meet lots of new people. Had great time interacting with poeple

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Irving, TX
    Current Employee - Sales Representative in Irving, TX

    I have been working at Vonage full-time for more than a year

    Pros

    great experience.Salary was good.Manager was very friendly.

    Cons

    nothing bad to say about this company.

    Recommends
    Approves of CEO
  6.  

    Advance Operations Technician I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advance Operations Technician I  in  Holmdel, NJ
    Current Employee - Advance Operations Technician I in Holmdel, NJ

    I have been working at Vonage full-time for more than 3 years

    Pros

    Great environment to work and great career growth

    Cons

    none for me none for me none for me

    Advice to ManagementAdvice

    focus on growth

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Interesting job, wonderful people, cutting edge communication technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Research Technology  in  Holmdel, NJ
    Current Employee - Vice President Research Technology in Holmdel, NJ

    I have been working at Vonage full-time for more than 3 years

    Pros

    Learning new things, working with professionals and industry leaders

    Cons

    Long hours, pressure - as with all high-tech jobs

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Satisfying experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Operations Support  in  Holmdel, NJ
    Current Employee - Advanced Operations Support in Holmdel, NJ

    I have been working at Vonage full-time for more than 5 years

    Pros

    The pace is workable for all of us

    Cons

    Has been laying off lately

    Advice to ManagementAdvice

    Management is currently adjusting for the future. It is mostly approved by all of us.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    It's pretty much a side job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Downey, CA
    Former Employee - Sales Representative in Downey, CA

    I worked at Vonage part-time for less than a year

    Pros

    You get to use a tablet. You don't have to pay out of pocket for supplies. Getting to speak with people walking by.

    Cons

    Pressure to make a sale each week, you might end up in a slow location with no foot traffic.

    Advice to ManagementAdvice

    If your sales rep isn't making any sales try helping them and give them tips to improve.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Business Process Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Holmdel, NJ
    Former Employee - Business Analyst in Holmdel, NJ

    I worked at Vonage full-time for more than 3 years

    Pros

    - The facility was amazing for such a young company and the perks were nice too.
    - $100 per month towards the cafeteria/starbucks.
    - Onsite gym with trainers and massage therapists.
    - Amazing facilities manager with a great staff.
    - Room for growth, even with inexperience.
    - Great atmosphere and some really great people.

    Cons

    - People have a tendency to be bitter when they have not been promoted.
    - The call center is located here and it can attract a young less experienced crowd.
    - There is a bit of favoritism towards the younger more attractive women.
    - Room for advancement can come with a price. Lateral moves are more common which means more work for the same pay. This however, can be a great resume builder.

    Advice to ManagementAdvice

    Keep up the good work and pay people for the jobs they are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Innovative, fast paced company with a clear vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A  in  Holmdel, NJ
    Current Employee - N/A in Holmdel, NJ

    I have been working at Vonage full-time for more than 5 years

    Pros

    Casual work environment, friendly employees, food allowance, fitness center, beautiful campus

    Cons

    Not many career opportunities and advancement, same people always get promoted. Very fast paced - this is not necessarily a bad thing, but if you need training and cannot hit the ground running, you probably won't succeed at Vonage.

    Advice to ManagementAdvice

    Hire more workers as opposed to managers and higher level employees, and work with a leaner staff

    Recommends
    Neutral Outlook
    Approves of CEO

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