Vonage Reviews

Updated July 23, 2015
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2.8
Rating Trends
Recommend to a friend
Approve of CEO
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Alan Masarek
14 Ratings

Pros
  • Free lunch, good cafe, nice gym, fun special events (in 5 reviews)

  • Great pay Hourly employees are great to work with (in 5 reviews)

Cons
  • Very little room for advancement or career growth (in 5 reviews)

  • Outsourced most call center people (in 8 reviews)

More Pros and Cons

128 Employee Reviews

Sort: Popular Rating Date
  1. Interesting job, wonderful people, cutting edge communication technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Research Technology in Holmdel, NJ
    Current Employee - Vice President Research Technology in Holmdel, NJ

    I have been working at Vonage full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learning new things, working with professionals and industry leaders

    Cons

    Long hours, pressure - as with all high-tech jobs


  2. Advance Operations Technician I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advance Operations Technician I in Holmdel, NJ
    Current Employee - Advance Operations Technician I in Holmdel, NJ

    I have been working at Vonage full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment to work and great career growth

    Cons

    none for me none for me none for me

    Advice to Management

    focus on growth


  3. learned a lot from this comany. Got a chance to meet lots of new people. Had great time interacting with poeple

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Irving, TX
    Current Employee - Sales Representative in Irving, TX

    I have been working at Vonage full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    great experience.Salary was good.Manager was very friendly.

    Cons

    nothing bad to say about this company.


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  5. Smart, hard working people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Holmdel, NJ
    Current Employee - Manager in Holmdel, NJ

    I have been working at Vonage full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Size of company allows you to gain broad experience. Employees are dedicated and hard working and company supports the community in many ways. Stable company with great facility and solid benefits. Purchase of Vocalocity diversifies company into the business segments.

    Cons

    Career paths tend to be within functional areas. Has been a financially conservative company but has been investing in multiple fronts over the last 18 months - driving multiple priorities.

    Advice to Management

    Continue to recruit experienced senior leaders to drive the business forward.


  6. Helpful (1)

    A Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Holmdel, NJ
    Former Employee - Customer Service in Holmdel, NJ

    I worked at Vonage full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - The Campus was amazing and huge - Lots of bonding activities, such as team sports and volunteer opportunities - Wonderful cafeteria and $100 towards meal card - Offered lots of amenities, including delivery dry cleaners & onsite gym

    Cons

    - Depending on the hours you worked, there can be little support for Care Agents


  7. QA Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Holmdel, NJ
    Current Employee - QA Engineer in Holmdel, NJ

    I have been working at Vonage full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible and Nice Poeple. Very large and clean campus.

    Cons

    Less Growth as the company is small and has less departments.

    Advice to Management

    Continue the Work.


  8. Great nice Co workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vonage

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Be able to interaction with customers.

    Cons

    There were no bad things about vonage

    Advice to Management

    Good


  9. I really liked the way the company was run

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Clerk in Edison, NJ
    Former Employee - Payroll Clerk in Edison, NJ

    I worked at Vonage

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free lunch everyday when I worked there. Very smart cause it made u work more by staying in everyday if u wanted, and you saved money,gas,and time

    Cons

    I worked in payroll I honestly didn't have a negative experience

    Advice to Management

    Keep doing what your doing very good place to work and excel


  10. great growth potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Vonage full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    young, fun environment that still has that 'start-up' feel. work from home programs. ability to make a lot of money!

    Cons

    job can get redundant sometimes.. but hey, that's inside sales. there aren't a lot of other places where you can get warm leads qualified for you.


  11. Great place to work... overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Holmdel, NJ
    Former Employee - Engineer in Holmdel, NJ

    I worked at Vonage full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Had tons of benefits, gym on-site, cafeteria with 100$ monthly stipdent, and 6k in 401k along with stock options...

    Cons

    Expected to be on-call, did not always treat customers properly.. number of subscribers had stagnated for past several years

    Advice to Management

    Have better hiring practices.. at times, managers hire their friends..



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