Vonage Reviews

Updated June 27, 2015
123 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Alan Masarek
13 Ratings

Pros
  • Free lunch, good cafe, nice gym, fun special events (in 5 reviews)

  • Great pay Hourly employees are great to work with (in 5 reviews)

Cons
  • Very little room for advancement or career growth (in 5 reviews)

  • Outsourced most call center people (in 8 reviews)

More Pros and Cons

123 Employee Reviews

Sort: Popular Rating Date
  1. I really liked the way the company was run

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Clerk in Edison, NJ
    Former Employee - Payroll Clerk in Edison, NJ

    I worked at Vonage

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free lunch everyday when I worked there. Very smart cause it made u work more by staying in everyday if u wanted, and you saved money,gas,and time

    Cons

    I worked in payroll I honestly didn't have a negative experience

    Advice to Management

    Keep doing what your doing very good place to work and excel


  2. Great nice Co workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vonage

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Be able to interaction with customers.

    Cons

    There were no bad things about vonage

    Advice to Management

    Good


  3. QA Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Holmdel, NJ
    Current Employee - QA Engineer in Holmdel, NJ

    I have been working at Vonage full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible and Nice Poeple. Very large and clean campus.

    Cons

    Less Growth as the company is small and has less departments.

    Advice to Management

    Continue the Work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    A Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Holmdel, NJ
    Former Employee - Customer Service in Holmdel, NJ

    I worked at Vonage full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - The Campus was amazing and huge
     - Lots of bonding activities, such as team sports and volunteer opportunities
     - Wonderful cafeteria and $100 towards meal card
     - Offered lots of amenities, including delivery dry cleaners & onsite gym

    Cons

    - Depending on the hours you worked, there can be little support for Care Agents


  6. Smart, hard working people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Holmdel, NJ
    Current Employee - Manager in Holmdel, NJ

    I have been working at Vonage full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Size of company allows you to gain broad experience. Employees are dedicated and hard working and company supports the community in many ways. Stable company with great facility and solid benefits. Purchase of Vocalocity diversifies company into the business segments.

    Cons

    Career paths tend to be within functional areas. Has been a financially conservative company but has been investing in multiple fronts over the last 18 months - driving multiple priorities.

    Advice to Management

    Continue to recruit experienced senior leaders to drive the business forward.


  7. learned a lot from this comany. Got a chance to meet lots of new people. Had great time interacting with poeple

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Irving, TX
    Current Employee - Sales Representative in Irving, TX

    I have been working at Vonage full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    great experience.Salary was good.Manager was very friendly.

    Cons

    nothing bad to say about this company.


  8. Advance Operations Technician I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advance Operations Technician I in Holmdel, NJ
    Current Employee - Advance Operations Technician I in Holmdel, NJ

    I have been working at Vonage full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment to work and great career growth

    Cons

    none for me none for me none for me

    Advice to Management

    focus on growth


  9. Interesting job, wonderful people, cutting edge communication technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Research Technology in Holmdel, NJ
    Current Employee - Vice President Research Technology in Holmdel, NJ

    I have been working at Vonage full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learning new things, working with professionals and industry leaders

    Cons

    Long hours, pressure - as with all high-tech jobs


  10. They will get there!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Holmdel, NJ
    Current Employee - Anonymous Employee in Holmdel, NJ

    I have been working at Vonage full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Exciting new opportunities to grow business

    Cons

    Needs some shaking up

    Advice to Management

    everyone needs to walk and talk respect for employees


  11. customer service

    Former Employee - Corporate Customer Care Agent in Holmdel, NJ
    Former Employee - Corporate Customer Care Agent in Holmdel, NJ

    I worked at Vonage full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    good training preparation for answering customer concerns, billing, equipment, Good Health Ins. plan. Good Supervisor support.

    Cons

    Constantly being watched and listened to on phone. Increased pressure with each phone call timed, no matter what the problem.

    Advice to Management

    Be ready to help no matter how difficult or how much time it takes to satisfy the customers concerns.



Showing 123 of 124 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.