Voxeo Reviews

Updated November 15, 2014
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3.8
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Bob Ingalls
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Employee Reviews

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  1. Helpful (1)

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Orlando, FL
    Current Employee - Sales in Orlando, FL

    I have been working at Voxeo full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great company, good people, professional, ethical, and employee friendly. Treat all with utmost respect.

    Cons

    Sold the company, took the profits, and employees were hurt and without jobs.

    Advice to Management

    Improve exit for employees so they will be taken care of as they move on to their next job.

  2. Helpful (1)

    Used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Engineer II in Orlando, FL
    Former Employee - Customer Engineer II in Orlando, FL

    I worked at Voxeo full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Leadership used to be great but since they go acquired by Aspect all the great people seem to have left.

    Cons

    Low pay and very hard to advance

    Advice to Management

    Be more invested in your employee's careers. When I was there I had to fight tooth and nail to advance my career which was very unfortunate. It shouldn't be like this at any company. Advancement opportunities should be available and their path clear and unencumbered by office politics

  3. Helpful (1)

    Great company, excellent people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support Engineer in Orlando, FL
    Current Employee - Customer Support Engineer in Orlando, FL

    I have been working at Voxeo full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company admits when its wrong
    Care about employees

    Cons

    Low starting salary for customer support engineers
    Company just got bought out, so the excellent health package we had it is being replaced

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  5. Helpful (2)

    Fast paced, intelligent design, unparalleled customer service & support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL

    I worked at Voxeo full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Full time barista with free espresso, mind blowing communications technology, passionate teams of smart people who are dedicated to ultimate customer experience.

    Cons

    Poor compensation and review increases, the company is in a transition stage between start up and corporate mentality which has affected culture.

  6. Working with free lattes...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Voxeo full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome environment! Casual and laid back - and full of brilliant people...in flip-flops!
    Amazing tech hub and inspirational to open communications (no offices or cubicles).
    You can't say enough about the incredible benefits - they definitely take care of their own (Voxeons)

    Cons

    The Plaza parking garage...ugh. BUT - it's FREE parking for us! So...is that really a "con"?

  7. Helpful (1)

    could be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Orlando, FL
    Current Employee - Engineer in Orlando, FL

    I have been working at Voxeo full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Amazing coworkers, paid benefits, barrista, pong tables, free food. Super talented engineers. Company events are the best. Shared office is intresting. CEO is an engineer.

    Cons

    Pay is below average for most of us. Raises are only given when you complain or threaten to quit. Consequently, many of the best workers here are poorly paid. The CEO grew up in the area, so cronyism runs rampant. The entire management team is focused on selling the company ASAP, so some things do not get a lot of attention. Criticism is not welcome (hence my anon review)

    Advice to Management

    Stop promoting the shameless self promoters. Treat your support team better. You have not lived up to the 'extreme support' moniker for an extremely long time. Take action from our internal reviews.

  8. Voxeo, is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer in Orlando, FL
    Current Employee - Engineer in Orlando, FL

    I have been working at Voxeo

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    This place is great. There is terrific communication between all levels of the company. In fact, the CEO shares the same work space that the rest of us do. He's right here. In fact, if I could call out to him, right now, as I write this. Every Friday, they bring in a free lunch for all employees and anyone else who happens to be visiting. Come on down on a Friday, and you'll see what I mean. We all get the best benefits, including killer stock options. I've worked at a lot of place, but this one is by far the best.

    Cons

    My wife says I spend too much time at work, but that's just because I love my job so much.

    Advice to Management

    Keep up the good work. We love what you are doing, and the directions you are taking this company.

  9. Helpful (4)

    This an honest review of Voxeo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Voxeo

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Location is really nice. The technology that they produce is really a big thing in the industry. However, with there attitude and slack, there customers will start leaving. There are some really cool people here, but the cons out weigh the pros

    Cons

    If you can, stay far away from this company. They will hire you and make the deal look very attractive. They will give you large salary and tell you how much stock you will get. You will work to death and in the end, you get part of what was promised. Management is VERY shady. Hypocrisy is the foundation of this company. In the end, they will walk you to the door and hire someone to replace you. The replacement, will only be the next victim. The company is only about the individuals that have actual shares (percentage) and nothing more. If you are looking for growth and a secure job, stay far from this company. If you are an older person, worst, stay away.

    Advice to Management

    It is too late to fix management. Except for a VERY few, they are all corrupted by the principles the company runs on. I would suggest one thing to the CEO, you need to start paying closer attention to what your management and senior staffs are doing.

  10. In the original company: Amazing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Sales Latin America in Buenos Aires (Argentina)
    Former Contractor - Sales Latin America in Buenos Aires (Argentina)

    I worked at Voxeo as a contractor (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    In the original company: Dynamic, open mind and focused in technology
    In the Aspect version: no comments

    Cons

    In the original company: slow respond in latam business demands.
    In the Aspect version: The new owner don't control the rest of latin america, there are persons need to be heard.

    Advice to Management

    In the Aspect Version: Consider the persons in latin america of your own team, use human resource division to give a chance to your people to be heard of your problems.

  11. Educational - but could be much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Voxeo

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to work with some great people. The environment is extremely casual. Benefits are almost the best out there. You get experience working with some cool technologies.

    Cons

    Training is marginal, feedback is not objective, we are constrained from using the best tools for the job (for no other reason than ego). Management does not believe in raises (even cost of living). The employees that do the best are the ones that "make nice" as opposed to expressing their honest opinion. Accountability is almost non-existant.

    Advice to Management

    Try to keep an open mind.

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