W.W. Grainger Reviews

Updated June 30, 2015
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3.4
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Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
470 Ratings

Pros
  • Profit sharing was great until it started being funded at the expense of sales commissions (in 134 reviews)

  • Work life balance was very good (in 33 reviews)

Cons
  • Work life balance can be a challenge at times (in 21 reviews)

  • The flat out lies people tell you especially upper management is so bad people do not believe anything (in 20 reviews)

More Pros and Cons

745 Employee Reviews

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  1. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great profit sharing program and benefits.

    Cons

    Horrible work/life balance. Field managers work spend 40/hours per week doing customer service tasks and then have to find a way to work more hours to get the managerial tasks completed.


  2. International Territory Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Latin America Territory Manager in Miramar, FL
    Former Employee - Latin America Territory Manager in Miramar, FL

    I worked at W.W. Grainger (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. Investing in new technologies such as on line site.

    Cons

    Too many weekly reports that do not add much value to customers.

    Advice to Management

    Continue to Focus on the domestic market and investing in on line service.


  3. Satisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Account Manager in Atlanta, GA
    Current Employee - Government Account Manager in Atlanta, GA

    I have been working at W.W. Grainger full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    profit sharing when you're eligible, lots of other opportunities in the company if you understand how to network within Grainger, working from home is great

    Cons

    high goals that are inconsistent, lots of turnover which doesn't lessen the goal of the team or the rep, your experience depends on your manager which changes pretty frequently

    Advice to Management

    set realistic goals, pay big hits off of profitability, adjust goal for new hires


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  5. Helpful (10)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Chicago, IL
    Current Employee - Commercial Account Manager in Chicago, IL

    I have been working at W.W. Grainger full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Many opportunities where you are able to diversify your career. Generous paid vacation time.Good work life balance. Able to work with a flexible schedule.

    Cons

    We compete against our own subsidiary; Zoro. The prices are half of that at Grainger. Company says that they are a different target audience, however our customers often point out the difference.
    Sales goals are unrealistic for most Account Managers. Less than half meet their goal annually. Grainger's pricing is very high vs our competition. They ask us to stress our value, but our main competitors provide the same service.

    Advice to Management

    Set realistic sales goals. Also, when you you reward your employees with Profit sharing, they remain loyal. Cutting back on profit sharing distributions is a huge disappointment. Instead, cut back on senior managements salary.


  6. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Profit Sharing is awesome. Grainger Really takes care of their employees. Sales Training was top notch, total compensation is competitive. Management is a pleasure to work with.

    SR Management has an on point strategic vision. Grainger will tonig

    Cons

    Goals can be out of whack at times. Commission structure is not reflective to work load. A $5Mil territory at 100% to goal pays the exact same commissions as a $1M territory 100% to goal.


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Technician in DFW, TX
    Current Employee - Facilities Technician in DFW, TX

    I have been working at W.W. Grainger full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits including PST and PTO

    Cons

    No real Cons. Promotions can sometimes be few and far between.

    Advice to Management

    Great direction keep it up.


  8. Great Oppurtunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Twentynine Palms, CA
    Current Employee - Customer Service Representative in Twentynine Palms, CA

    I have been working at W.W. Grainger part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment
    Room to grow
    Competitive wages
    Competitive Part-time hours (25+)
    Provided lots of water and food for harsh work environment

    Cons

    Far away from family in Twentynine Palms location
    Not for those who don't wish to grow


  9. Territory Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative
    Current Employee - Territory Sales Representative

    I have been working at W.W. Grainger full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Grainger offers great benefits, there's a lot of good teamwork, and you can't beat a company vehicle you can use for personal use.

    Cons

    Salary is low compared to other companies but you get a car and phone.

    Advice to Management

    Work with employees more to identify their needs and help more with development.


  10. Progressive and in midst of many large changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Providence, RI
    Current Employee - District Sales Manager in Providence, RI

    I have been working at W.W. Grainger full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    New job opportunities, planning for future, stable company, profit sharing, attracts top leadership talent. Recognizable brand to sell for. Perks for top performers.

    Cons

    A lot of change going on affecting retention and commitment of many employees. Long term employees seeing changes in profit sharing.

    Advice to Management

    Find the go forward plan that we will stick with for 5+ years and let's do it


  11. Helpful (1)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Profit Sharing, income potential, great team and coworkers. Multiple training opportunities and well recognized company name.

    Cons

    Vehicle reimbursement program, work life balance can be challenging. Challenges as the company evolves into a more e business focus and away from brick and mortar.



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