W.W. Grainger Reviews

Updated October 18, 2014
Updated October 18, 2014
558 Reviews
3.5
558 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
367 Ratings

Review Highlights

Pros
  • The profit sharing is very generous and it is a good reason to stay with the company (in 133 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 32 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 19 reviews)

  • Middle and upper management was very disappointing (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    One bad leader can ruin a flawless 5+ year career of consistent top level performance...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Account Manager in Sacramento, CA
    Former Employee - Commercial Account Manager in Sacramento, CA

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    The company is one of the best companies I have had the pleasure of working for, It provided an excellent opportunity to develop and grow professionally and personally. I can honestly say that the people and especially those on my team and in support, are the most talented individuals in the business.

    Cons

    Inconsistent Leadership/Lack of Leadership can dramatically impair your ability to do your job to the best of your ability. You very well at some point in time may receive a new leader. Possibly one without any experience leading a strategic sales team. They may be below average at strategic selling themselves. Beware of leaders who are non supportive, and especially those who may display dishonesty. That being said, In the 5 years I had been at this company I have around 5 different leaders as I advanced my career. Granted a couple were bad, but overall I experienced and developed under 2 of the best leaders I have been blessed enough to work for and learn from. These were not just managers.....These were truly inspiring, motivating, enabling, leaders who spent time to coach and develop you to your next level of success. I would not trade that experience for anything in the world.

    Advice to ManagementAdvice

    Bad Leadership is not the reason talent is leaving. My experience and belief is that the root cause is actually organizationally related. Current structure does not support talent retention. However, there is a simple solution that can be test marketed and the direct impact of which is easily measurable......

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Overcooked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at W.W. Grainger full-time (more than 8 years)

    Pros

    Pretty good pay & benefits

    Cons

    Overcooked, and over managed.... micromanagement.

    Advice to ManagementAdvice

    Stop being managers and start being leaders, coaches, and motivators.

    Neutral Outlook
    No opinion of CEO
  3.  

    Great Company, Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Lake Forest, IL
    Former Employee - Business Analyst in Lake Forest, IL

    I worked at W.W. Grainger full-time (more than an year)

    Pros

    Work-Life Balance is great, co-workers go above and beyond, sense of family

    Cons

    Leadership changes and lack of communication

    Advice to ManagementAdvice

    Work with all levels of employees to establish a sense of security and morale

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    Good company... Offering you better opportunity to growth .. And best place to have work life balanced..

    Cons

    Need to sinergizing among department to increase customer satisfaction level

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Niles, IL
    Former Employee - Account Manager in Niles, IL

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    People are great- fantastic benefits

    Cons

    Very corporate company is sometimes slow to move on change.

    Advice to ManagementAdvice

    Be nice to everyone and you will go far.

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Lake Forest, IL
    Current Employee - Senior Manager in Lake Forest, IL

    I have been working at W.W. Grainger full-time (more than 8 years)

    Pros

    Senior Executive Leadership strong
    Attracts world class talent and suppliers - good opportunities for networking
    Reasonable work life balance
    Strong profit sharing offer

    Cons

    Corporate Divisional Leadership lacks focus and vision
    Frequent reorganizations create internal apathy
    "Me too" activities frequently disguised as Innovation
    "Smile & nod" culture encouraged

    Advice to ManagementAdvice

    Listen and hear...

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Milwaukee, WI
    Former Employee - Account Manager in Milwaukee, WI

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    Potential to make a lot of money.

    Cons

    Plan on 60 hour work weeks.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best employee friendly company I've experienced. Very well organized and always looking for better opportunities to advance the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Account Collection in Niles, IL
    Former Employee - Corporate Account Collection in Niles, IL

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    They will give you the tool you need to be successful.

    Cons

    Plenty of work however the training helps in your success.

    Advice to ManagementAdvice

    Mirror their methods for success, you can't go wrong.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great company that provides great opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DC Associate in Dallas, TX
    Current Employee - DC Associate in Dallas, TX

    I have been working at W.W. Grainger full-time (more than 3 years)

    Pros

    Great pay, benefits , encouragement to grow.

    Cons

    Long hours sometimes but provides overtime oppurtunities.

    Advice to ManagementAdvice

    Great job.

    Approves of CEO
  11.  

    Great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Baltimore, MD
    Current Employee - Account Manager in Baltimore, MD

    I have been working at W.W. Grainger full-time

    Pros

    Great long term strategy.

    Cons

    Work life balance can be a challenge at times.

    Recommends
    Positive Outlook
    Approves of CEO

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

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