W.W. Grainger Reviews

Updated September 2, 2015
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3.4
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Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
508 Ratings

Pros
  • Profit sharing was great until it started being funded at the expense of sales commissions (in 134 reviews)

  • Work life balance was very good (in 33 reviews)

Cons
  • Work life balance can be a challenge at times (in 21 reviews)

  • The flat out lies people tell you especially upper management is so bad people do not believe anything (in 20 reviews)

More Pros and Cons

824 Employee Reviews

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  1. accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Chicago, IL
    Former Employee - Customer Service Associate in Chicago, IL
    Recommends
    Approves of CEO

    I worked at W.W. Grainger (More than 10 years)

    Pros

    they have good benefits, and profit sharing. You can move to advance yourself in other departments.

    Cons

    There really aren't any that I know of.

    Advice to Management

    Be your own person. Don't become negative, when someone have a different outlook on the situation.


  2. Sr Manager, Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    Great benefits, flexible working options

    Cons

    Lacking programs for new mothers/parents, highly matrixed organization can be difficult to navigate, organization is slow to innovate/change

    Advice to Management

    Continue to focus on improving the experience for team members, improve diversity efforts


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lake Forest, IL
    Former Employee - Manager in Lake Forest, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at W.W. Grainger full-time (More than 5 years)

    Pros

    Good company with a team spirit .

    Cons

    Becoming more rigid and highly political

    Advice to Management

    Be open to new methods and ideas


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  5. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntington Station, NY
    Current Employee - Anonymous Employee in Huntington Station, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger (More than 10 years)

    Pros

    good company and very supportive. great people.

    Cons

    tough sales numbers due to prices vs current market

    Advice to Management

    better support.


  6. TPM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Flexible work schedule, great people!

    Cons

    Can't not think of any

    Advice to Management

    Keeping doing the same


  7. Grainger is a solid company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Account Manager in Los Angeles, CA
    Current Employee - Government Account Manager in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Work/life balance is good (Depends on your manager!) PTO and profit sharing is generous and better than most Fortune 500s

    Cons

    Talent will at times go unnoticed by mid-level management for career advancement Grainger could trim the fat...too many positions exist that are unnecessary Grainger management will over-complicate the sales process....its MRO people... we aren't selling rocket ships and space stations.

    Advice to Management

    Understand that the MRO distribution market is highly competitive and customers' price sensitivity is increasing. Continue to stay focused on keeping competitors away from our valued customers


  8. TSR Grainger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Independent schedule, company car, phone and laptop, great resources for success

    Cons

    High goals, a lot to take in at first


  9. Government District Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager
    Current Employee - District Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Great training and if/when you perform, you are given a fair opportunity to excel. Supportive leadership open to ideas and getting better.

    Cons

    Believes if you have not managed at Grainger, you haven't manager. We hire great external leaders as individual contributors then make them take years to prove themselves worth of leading a team. The saying is, if you haven't managed at Grainger you haven't managed.

    Advice to Management

    Avoid finding yourself stuck in a false sense of reality around leading people. While I admire the "high bar" you set, external leadership does qualify as leadership and should be taken into consideration. Still best company to work for despite.


  10. Grass is not greener

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Lake Forest, IL
    Former Employee - District Sales Manager in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Changing work environment (if you are into that), vision is there, reasonably accessible leadership. Long term benefits are changing but are fairly good.

    Cons

    Too much change even for me who was looking for changing environment. 3 Leaders in 3 years. No consistency of approach to development and feeling like you were left behind for the next leader to have the same discussion. Very tough competitive environment which constant change is hurting the success (zero % sales growth in 2015 vs. competitors at 6-8%).

    Advice to Management

    Pick a plan and stick with it. Stop with the ridiculous amount of changes. The business attracts people with the Grass is Greener here idea but reality is people dont stay long enough to see that.


  11. Helpful (2)

    Sourcing Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Specialist in Pearl River, LA
    Former Employee - Sourcing Specialist in Pearl River, LA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at W.W. Grainger (More than 5 years)

    Pros

    Great pay & benefits which included a sizeable profit sharing program. Afordable health, dental, vision, life, short term & long term disability insurance.

    Cons

    Upper management within the Sourcing Division was a revolving door. Within 5 years I had 8 managers, only once did I ever receive a year end review by a manager that I worked for that year making it nearly impossible to move up within the organization. Because of the high turn-round in managers very few of the Sourcing managers had a true understanding of the processes in place; nor were they able to do the job of a Sourcing Specialist. This all contributed to very low morale and a very unhappy & tense working environment. The metrics in place for the Sourcing Specialist were based mostly on speed and volume rather than accuracy & obtaining the business of customers which resulted in sloppy work and employees meeting their metrics oposed to being competitively priced, obtaining sales & providing a positive service for customers.

    Advice to Management

    Employees are set up for failure by not having managers that are capable of doing the job that the Sourcing Specialist are expected to do. An overwhelming majority of the Sourcing Managers not only do not understand the process in Sourcing but they are also unable to meet the metrics required by Sourcing Specialist; which entail makes it impossible for managers to better develop their team members that report to them. The morale is devastatingly low causing the working environment to be tense and very unhappy. Invest in the employees. Show appreciation as there are many people that do care.



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