W.W. Grainger

www.grainger.com
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W.W. Grainger Reviews

Updated February 27, 2015
Updated February 27, 2015
646 Reviews
3.4
646 Reviews
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Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
410 Ratings

Review Highlights

Pros
  • The profit sharing is very generous and it is a good reason to stay with the company (in 134 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 33 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 21 reviews)

  • The flat out lies people tell you especially upper management is so bad people do not believe anything (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Old Boy Network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    Base pay was great until a new management decided that they could get cheap labor.

    Cons

    Leadership is not what you know but who you know. Good old boy network and if you are not in the club it doesn't matter if your a shinning star they will not promote you. Company was humming right along until about 4 years ago and then the bottom fell out by hiring "disposable" people that would do the job for less. Very political here and NO balance because you literally are on call 24/7 as an account manager.

    Advice to ManagementAdvice

    Hire substance instead of empty shells. Just because someone knows someone does not make them the best candidate. And stop hiring FAMILY. That's just crazy insane wrong.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Turn and Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Baton Rouge, LA
    Former Employee - Account Manager in Baton Rouge, LA

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    Benefits and pay is decent if you perform

    Cons

    Most Unethical company in the world. HR department is a JOKE..... Micro Management was invented here. All about numbers. Cheat if you have to managers. You better learn to drink the Kool-Aid if you plan on staying more than two years.

    Advice to ManagementAdvice

    Have the balls to do what is right....

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Wilmington, DE
    Former Employee - Account Manager in Wilmington, DE

    I worked at W.W. Grainger full-time (more than a year)

    Pros

    Great support from branch staff & sales team, profit sharing was great if you planned on being there long enough to benefit from. Challenging but fun when you start establishing relationships with your accounts.

    Cons

    coaching from sales manager was non existent, too much time spent documenting activity (by the hour). This is not an effective way to coach, will not make you a better sales consultant. Work / Life balance was a major challenge, expect to work 60+ hrs per week with all of the reports needed.

    Advice to ManagementAdvice

    coach your team, there is a huge difference in coaching vs. micro-managing. When someone asks for help, respond & help them so that they can find success. Sales managers here don't always come with prior sales management experience...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great Company just needs to review it's leadership team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRG in Lake Forest, IL
    Former Employee - HRG in Lake Forest, IL

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    Strong Brand with a solid value proposition. The Sales leadership team is very talented and would exceed more if the corporate office could change it ways on how it handles its process.

    Cons

    The corporate office is very much removed from the field.
    The HR leadership team lacks leadership and the ability to show up for the business. They really do not share the pains within the business. You have leaders who are currently in leadership role who have no line of sight to the business or its people in the workforce.
    Work life balance - Leaders expect their staff to response to emails when they on PTO or on their off days.

    Advice to ManagementAdvice

    I would advise the executive leadership team to take a very strong look at your HR leadership team. There is a significant amount of waste within that function that is hurting the overall business.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Front End Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (less than a year)

    Pros

    Some managers are nice and so are some people

    Cons

    People with no experience, who are wannabes try to get a job which I have 10yrs experience on.

    Advice to ManagementAdvice

    Stop firing top notch employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Warehouse employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    It was a wonderful place to work.

    Cons

    Management has such a change of culture. It's all about the money.

    Advice to ManagementAdvice

    Bill Grainger would not be pleased with the way the company is now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Fresno, CA
    Former Employee - Account Manager in Fresno, CA

    I worked at W.W. Grainger

    Pros

    You do meet some great people that truly can use your products and help and at one time I was proud to work at Grainger.

    Cons

    The company has become greedy and had lost their way.
    They give their sales force a 20-30 percent goal increase and create an impossible way to make money. The account Manager job cannot be viewed as a career because out of the 20 people that i got hired with, 16 were gone within 18 months. I lasted 23 months before i couldn't take the stress anymore.
    And if you try to talk to your manager about the issues, they consider you a problem and have no problem letting you because they are an "At will" company and can let you go with no reason. Seen that done many times during my time there.

    I would never recommended working for Grainger unless you are OK looking for a new job within 2 years if your lucky

    Advice to ManagementAdvice

    No worth the stress and headache working as an Account Manager. There are way better companies out there that care about their sales force and people deserve to know about this.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Pays well but you will work like a dog for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Specialist in Robbinsville, NJ
    Former Employee - Logistics Specialist in Robbinsville, NJ

    I worked at W.W. Grainger full-time (more than a year)

    Pros

    Pay is competitive for warehouse work. Overtime was plentiful. Benefits are solid.

    Cons

    This is from a distribution center perspective. No respect for personal time, mandatory weekend overtime. You will come home sore every day. Night shift treated like second class citizens. Some supervisors are straight out of college and clueless when it comes to leading a team.

    Advice to ManagementAdvice

    Have corporate employees actually see what a distribution center looks like. Give more flexibility to the managers in the distribution center.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Aggressive pay, hard work and many management changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (more than 5 years)

    Pros

    Benefits are really great and if you are in the right circles you can move up quickly with someone on the inside pushing you forward.

    Cons

    Good old boy network, not female friendly, diversity is a smoke screen. Working 60 to 70 hours a week isn't healthy. Goals are not realistic for certain areas and there is no real sense of loyalty to customers anymore.

    Advice to ManagementAdvice

    Actually listen and implement what your AM's say. They are the ones in the trenches. Stand by your teams and back them up instead of backing a bus over them to save face.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Stacking The Deck

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at W.W. Grainger full-time

    Pros

    Obviously WWG understands it has a retention problem and a hostility among their work force or they wouldn't be posting "false positive" reviews here. Good! The first step is admitting there is a problem.

    Cons

    The people posting good reviews here are either brad new, because the talent has left and they were just recently hired, or corporate goons. There is not one person i know within the thousands of Account Managers that enjoytheir job. They are underpaid, over micro-managed, and direspected.

    Advice to ManagementAdvice

    Get new Management.

    Doesn't Recommend
    Neutral Outlook

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

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