W.W. Grainger

  www.grainger.com
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W.W. Grainger Reviews

Updated August 19, 2014
Updated August 19, 2014
504 Reviews

3.5
504 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
331 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 115 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 25 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 13 reviews)

  • Middle and upper management was very disappointing (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Benefits with a strong profit sharing program. Salary is about average.

    Cons

    Lack of focus from leadership, so everything is a priority. Leadership lacks real leadership skills and experience.

    Advice to ManagementAdvice

    Set a clear actionable vision and focus on developing Leadership talent.

  2.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reporting Analyst  in  Fort Worth, TX
    Current Employee - Reporting Analyst in Fort Worth, TX

    Pros

    Healthy, supportive workplace. Leaders really value their employees. Great benefits package and competitive pay.

    Cons

    Promotions are usually based on soft skills (leadership) so simply being effective as your role will not get you promoted by itself.

    Advice to ManagementAdvice

    Value 'hard skills' and individual contribution beyond just a person's job title. Too often I see great employees in the same pay grade as mediocre employees. I would like to see a difference in pay scale, not simply a difference in raises. An exemplary employee who has been with the company for 2-3 years should not be paid less than a poor performing employee who has been with Grainger for 10 years.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent development opportunities. Excellent income potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people, great leadership who truly care about helping the customer. There were many initiatives and programs that seemed to have successful implementations and resulted in overall growth.

    Cons

    Very little to say about Grainger in this section. It did sometimes feel as if the big ship took a while to adapt to industry needs and demands.

    Advice to ManagementAdvice

    I feel that management should continue to stay ahead of industry needs and demands and look to continue to develop their talent from within.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Center Associate  in  Fort Worth, TX
    Current Employee - Distribution Center Associate in Fort Worth, TX

    Pros

    Company has excellent benefits. There is no 401K to contribute into. The company supports the retirement plan and overall a person will receive a better plan this way. This year employees received @ 21% of their yearly salary to go towards their retirement.

    Cons

    Inconsistency of processes and advancement promises. I was told one thing during my interview concerning a supervisory career from the process manager; they were impressed about my collegiate accomplishments- this was the reason I took the position as order picker. I was told to learn the process now it's a different story; yes I'm looking to resign.

    Advice to ManagementAdvice

    Be honest with your employees and recruits. Depending on what a person is looking for, I would not recommend this company just because of management inconsistency with career advancement.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Manager, Territory Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Territory Sales
    Former Employee - Manager, Territory Sales

    Pros

    Best thing about this company is that you work remotely. Your team is the bright spot and working with branch personnel.

    Cons

    Horrible upper management. No work life balance. They hire key talent to manage to performance but want us to treat Gen X like babies. Its a terrible work environment where the company takes way too long to separate staff due to performance issue. Run from this company!

    Advice to ManagementAdvice

    Get it together...permafrost mentality. They are resistant to change

    Doesn't Recommend
    Negative Outlook
  7. 3 people found this helpful  

    READ THIS! - WORK FOR BASE - NO COMMISSIONS! HIGH TURNOVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    Pros

    Healthy financially in the stock market. Largest MRO company in the industry. Good benefits.

    Cons

    READERS BEWARE! I have read some of these reviews with high marks and I can tell you that this is not the case. Perhaps these are reviews from the entry level sales representatives who make very low salaries but are easily excited about getting an iPhone, a laptop and a company vehicle. Give them 12 months and they realize they are tired of being on a Top Ramen budget. There is an EXTREMELY high turnover rate. The common conversation amongst the ranks revolves around interviewing elsewhere or who is hiring. Sales goals are unrealistic and continue to increase every 6 months by double digits and we are not talking in the teens but much higher. Average tenure of a sales manager is 12 - 18 months. Commissions are little to none. A high pressure approach is used to push you to try to make these unrealistic numbers but you wont and with it you make no commission. To top it off, like some reviews have mentioned on this site, Grainger has an online company who sells MUCH CHEAPER than what your allowed to or forces you to discount and once again your business goes to this online store or your commission is blown! There are just too many ways you as a sales person will be blocked from being successful here. Senior Management doesn't want to hear these challenges and are only interested on how you will achieve the impossible and how Wall Street and their stakeholders relish in the profits.

    Advice to ManagementAdvice

    This company was a great company to work for. I have heard this from departing employees who spent years working here. But the company no longer does the right thing when it comes to paying commissions or setting goals for people. All we ask is that you do the right thing and make us proud of working here again and proud to refer someone to work here. At this time the message from you is that of not caring to hear our challenges and fixing a broken and unfair system.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good individual development opportunities. Well-planned internship structure. Very good accommodation for interns. Many intern activities to help form a community. Lunch & Learns with senior leaderships are very beneficial

    Cons

    Company pace is slightly slow. Other than that, there is not much to complain about.

    Recommends
    No opinion of CEO
  9.  

    Been there 2 years

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Fort Worth, TX
    Current Employee - Territory Sales Representative in Fort Worth, TX

    Pros

    Ethical company with ethical work practices

    Cons

    Work aholics
    you can go most places and get higher pay

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Well Rewarding - Yet watch out for Career Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Chicago, IL
    Former Employee - Senior Manager in Chicago, IL

    Pros

    Good Compensation Package.
    Challenging assignments & good responsibility/empowerment
    Tends to stay on the Cutting Edge of Technology - drives interesting work.
    Adequate time off upto 8 weeks depending on years of service ( starts at 3 weeks)

    Cons

    Career Planning. Growth and promotions take too long.
    Grooming for positions is lacking, practices need to improve significantly
    Need to be in the "inner circles" to get promoted
    Recent leadership changes in IT causing significant turmoil and departures

    Advice to ManagementAdvice

    Stabilize IT. Improve Career Growth Practices.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits including top of the line profit sharing

    Cons

    Not always able to advance up

    Advice to ManagementAdvice

    Promote within before hiring from the outside

    Recommends
    Positive Outlook
    Approves of CEO

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