W.W. Grainger Reviews

Updated July 1, 2015
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747 Employee Reviews

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  1. Grainger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collection Representative in Janesville, WI
    Current Employee - Collection Representative in Janesville, WI

    I have been working at W.W. Grainger (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits, focus on individual development, fitness center, health center.

    Cons

    Ability to make changes, leadership, micromanagement of hourly employees, outsourcing jobs


  2. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Decent pay and good benefits. Great people to work with. Good leadership development programs that teach essential skills for leadership success.

    Cons

    Very heavy on politics. It's not what you know or how well you do your job, but who you know and if they like you or not. Declining sales also suggests poor strategy.

    Advice to Management

    Get to know your people and learn the processes. Management focuses more on strategy than short term success, which puts our customers at risk.


  3. Helpful (3)

    Wonderful company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Macon, GA
    Current Employee - Account Manager in Macon, GA

    I have been working at W.W. Grainger full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, good pay, no cap on commission, gas reimbursement, amazing benefits

    Cons

    Have to work under high pressure at times. Companies depend on your to keep production running. You seem to never be off work although the company gives tons of personal time off

    Advice to Management

    Do not micromanage. Managers that micromanage loose good sellers.


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  5. TSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Associate in Lincolnshire, IL
    Former Employee - Territory Sales Associate in Lincolnshire, IL

    I worked at W.W. Grainger full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    It was first job out of college and a great company to work for. But....many cons.

    Cons

    VERY low pay. Stayed a year and got a new job paying 3x as much. Very micro-managed in the TSA program but the senior leadership was good. Dials are the only thing that is focused on when in reality, it is about selling value and sometimes that doesn't always mean dial dial dial. Very tough company to move up with if you start out at the bottom.

    Advice to Management

    If you want people to sell, compensate them accordingly! Good sales people want to control their own destiny and money is a big motivator.


  6. Helpful (2)

    Unstable, but great benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of room to move, opportunities, benefits

    Cons

    Works like any multi-billion dollar company where you shouldn't ever feel too comfortable.

    Advice to Management

    None


  7. IT Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of perks, culture stressing continuing education, personal development, managing stress, and many other small perks that make a big difference.

    Cons

    Work-life balance is strained sometimes. Long hours emphasized frequently. Bureaucracy is dense and sometimes difficult to navigate. People who are bad at their jobs don't get fired.

    Advice to Management

    No real advice, the corporate culture is likely just not for me. I have since found a much more enjoyable job that suits my preferences, but many people enjoy this kind of work environment and thrive in it.


  8. Helpful (3)

    Commercial Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in San Francisco, CA
    Current Employee - Commercial Account Manager in San Francisco, CA

    I have been working at W.W. Grainger full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Profit sharing and benefits are great. Company encourages AM's to use their PTO to avoid burnout. Work from home to your account package.

    Cons

    Only 40% of AM's hit goal solely due to unrealistic goal setting. First year you get a decent goal, make money and then you get the shaft in year 2. If you don't make goal you are then put under microscope and subjected to a Performance Improvement Plan (PIP). You can have success with all of your other accounts but if a few drag you down then good luck. Management will make you feel like you suck at your job. Pricing and terrible goal setting is what is causing this great turnover within the AM ranks. Low AM morale. Salary is also not on point with local cost of living, if I lived in the south I'd have a house by now but in the Bay Area I'm lucky make rent.

    Advice to Management

    Up the salary for major metro areas, quit with the micromanaging, set realistic goals for AM's and don't freak out on them if they don't hit every month. Find a way to help support sellers so we are spending 2 hours at home every night trying to catch up on emails.


  9. Great Place To Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Manager in Chicago, IL
    Current Employee - Facilities Manager in Chicago, IL

    I have been working at W.W. Grainger full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Profit Sharing Program is great

    Cons

    Changing Benefits Package for the worst

    Advice to Management

    Stay the course.


  10. Helpful (1)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at W.W. Grainger full-time (More than 3 years)

    Positive Outlook
    Positive Outlook

    Pros

    Great company to work for, takes care of the employees as well as they can. Fantastic benefits and a solid comp plan.

    Cons

    consistent management change over. inability to correct for goal relief at times, slow to move.


  11. Helpful (2)

    Territory Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSR in San Francisco, CA
    Current Employee - TSR in San Francisco, CA

    I have been working at W.W. Grainger full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Company offers profit sharing. Focuses on high performance selling. You truly get to know B2B.

    Cons

    In order for a promotion you must know the "right people". They will hire managers who only do as they are told. Basically puppets to upper management. These managers don't push back to to stand up for their employees. Ultimately, the employees looses all respect. Reason being they don't have a clue how to effectively manage and motivate employees.

    Advice to Management

    Stand up for those who work for you. It is the only way for us to want to put 100% in (Reducing turnovers). Be open to new ideas. Grainger is being left behind bc it's not open to trying something new. Realize that management has changed and micromanaging is a thing of the past.



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