W.W. Grainger

www.grainger.com

W.W. Grainger Reviews

Updated January 28, 2015
Updated January 28, 2015
621 Reviews
3.5
621 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
401 Ratings

Review Highlights

Pros
  • The profit sharing is very generous and it is a good reason to stay with the company (in 134 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 33 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 21 reviews)

  • The flat out lies people tell you especially upper management is so bad people do not believe anything (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company just needs to review it's leadership team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HRG in Lake Forest, IL
    Former Employee - HRG in Lake Forest, IL

    I worked at W.W. Grainger full-time (more than 5 years)

    Pros

    Strong Brand with a solid value proposition. The Sales leadership team is very talented and would exceed more if the corporate office could change it ways on how it handles its process.

    Cons

    The corporate office is very much removed from the field.
    The HR leadership team lacks leadership and the ability to show up for the business. They really do not share the pains within the business. You have leaders who are currently in leadership role who have no line of sight to the business or its people in the workforce.
    Work life balance - Leaders expect their staff to response to emails when they on PTO or on their off days.

    Advice to ManagementAdvice

    I would advise the executive leadership team to take a very strong look at your HR leadership team. There is a significant amount of waste within that function that is hurting the overall business.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fast Paced Customer Service Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (more than 10 years)

    Pros

    Great Benefits, awesome Supervisor and no overtime
    Profit Sharing
    Financial strong

    Cons

    High Volume of Accounts to manage
    Quantity over Quality
    Hard to Advance

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Excellent!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    Insurance can't be beat! Work environment is A+

    Cons

    Hours are long, corporate can be difficult

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Dallas, TX
    Current Employee - Account Manager in Dallas, TX

    I have been working at W.W. Grainger full-time (more than a year)

    Pros

    Grainger pays competitively, the benefits are good, and it is great to work for a dominant market leader in your industry.

    Cons

    Advancing through the company is very political and opportunities seem to come rarely. There seems to be no focus on hiring internally and often well qualified internal candidates are passed over for seemingly under qualified external hires.

    Advice to ManagementAdvice

    Need to focus more on the evolution of the company instead of age-old performance drivers. Embrace technology and embrace internal hires when qualified.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Warehouse employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger

    Pros

    It was a wonderful place to work.

    Cons

    Management has such a change of culture. It's all about the money.

    Advice to ManagementAdvice

    Bill Grainger would not be pleased with the way the company is now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Front End Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (less than a year)

    Pros

    Some managers are nice and so are some people

    Cons

    People with no experience, who are wannabes try to get a job which I have 10yrs experience on.

    Advice to ManagementAdvice

    Stop firing top notch employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Fresno, CA
    Former Employee - Account Manager in Fresno, CA

    I worked at W.W. Grainger

    Pros

    You do meet some great people that truly can use your products and help and at one time I was proud to work at Grainger.

    Cons

    The company has become greedy and had lost their way.
    They give their sales force a 20-30 percent goal increase and create an impossible way to make money. The account Manager job cannot be viewed as a career because out of the 20 people that i got hired with, 16 were gone within 18 months. I lasted 23 months before i couldn't take the stress anymore.
    And if you try to talk to your manager about the issues, they consider you a problem and have no problem letting you because they are an "At will" company and can let you go with no reason. Seen that done many times during my time there.

    I would never recommended working for Grainger unless you are OK looking for a new job within 2 years if your lucky

    Advice to ManagementAdvice

    No worth the stress and headache working as an Account Manager. There are way better companies out there that care about their sales force and people deserve to know about this.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great company to sell for, but a lot of internal politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at W.W. Grainger

    Pros

    Profit sharing, company financials, vacation time

    Cons

    Hard to get promoted or paid, unfair goal setting to sellers

    Advice to ManagementAdvice

    Listen to your employee survey results.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Not worth it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative in Boston, MA
    Current Employee - Territory Sales Representative in Boston, MA

    I have been working at W.W. Grainger

    Pros

    Great company to work with. They care about your performance and want to help.

    Cons

    Pay and daily balance of work. Customers reach out for stupid things.

    Advice to ManagementAdvice

    Raise pay for job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great Benefits but a weird focus/pressure on moving to the next job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Manager in Green Bay, WI
    Former Employee - Territory Sales Manager in Green Bay, WI

    I worked at W.W. Grainger (more than a year)

    Pros

    Profit sharing is second to none. Benefits including time off and health care insurance are great. They are a very customer and employee focused company.

    Cons

    HR does not support management with difficult employee situations and makes manager look bad for not handling clear issues with employees. There is a push always to focus on moving to the next position.

    Advice to ManagementAdvice

    HR needs to support their management team more. Some managers are only interested in promoting themselves to their superiors instead of supporting their teams.

    Recommends
    Positive Outlook

W.W. Grainger Photos

Outside a W.W. Grainger branch, this one located at 2915 Boardwalk Ann Arbor Michigan 48104-6765 (Photo attributed to Dwight Burdette - licensed under the CCL Attribution-ShareAlike 3.0)
Grainger Atrium
Grainger Industrial Supply (Photo thanks to Flickr user rbieber, available under by-nc-nd v2.0)

+ Add Photo

Work at W.W. Grainger? Share Your Experiences

W.W. Grainger

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.