W.W. Grainger Reviews

Updated August 31, 2015
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822 Employee Reviews

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  1. Helpful (1)

    Getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Distribution Process in Kansas City, MO
    Current Employee - Manager, Distribution Process in Kansas City, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than 8 years)

    Pros

    Stable company with good (but declining) benefits. Decent pay and great people. Global leader in MRO distribution and solution based services.

    Cons

    When times get tough, the company has been known for doing one of two things. 1. Increase price for our customers 2. Take benefits from the employees. There is more to running a company than pleasing shareholders. It's amazing what has been becoming acceptable. Give surveys on what should be taken away, then act like it was the employees idea.

    Advice to Management

    The two groups of people you should take care of first are customers and employees. These are the first two groups attacked in tough times. Shareholders are not the most important group.


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Good Benefits at first, but they are being reduced. They are open Monday through Friday, so at least you get the weekends off.

    Cons

    No promotion from within, endless paperwork, 0 % raises. Don't even think about a TSR job. Micromanaged to the extreme. Super high prices make it impossible to meet sales goals and turn off customers.

    Advice to Management

    Treat your customers like they mean something, and your employees like they are worth something, instead of squeezing both for profit.


  3. Lets see

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Just started so far so good

    Cons

    Commute from downtown is a Pain


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Used to be a great company but changing fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Customer Relations Specialist in Davidson, NC
    Current Employee - Sales and Customer Relations Specialist in Davidson, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (More than 8 years)

    Pros

    Profit sharing Competitive salary Growth opportunities

    Cons

    Changes ruining culture of valuing customer and employees to make more money for shareholders at all costs. Many jobs being moved to Panama and customer service organization being prepped for layoffs.

    Advice to Management

    We understand that expenses need to be cut, but you should look first at lower level management. For example, 3 managers for 15 employees is a little excessive.


  6. Helpful (1)

    Sourcing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Pay is good, work-life balance, benefits

    Cons

    Management always promotes their friends versus the employee or candidate that is right, systems are bogus as well as their reports, metrics you are measured on are bogus as well because the system doesnt work.

    Advice to Management

    Hire people based on their qualifications not who they know, fix your systems so what employee sees matches the reports you run, on what they are being measured on,


  7. Government Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Account Manager in Anaheim, CA
    Current Employee - Government Account Manager in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Leader in MRO industry. Great Profit Sharing Program. Flexibility. Ability to stay local even if it is Sales job.

    Cons

    Relatively weak base pay. Commission Structure.

    Advice to Management

    Please think about why tenured Account Managers are leaving the company.


  8. Helpful (1)

    Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at W.W. Grainger full-time

    Pros

    You receive a lot of great benefits, including a cell phone, car, gas card, and lap top. You also have a lot of freedom in this position. Lastly, the people are extremely nice.

    Cons

    It is hard to make a lot of commission in this position.


  9. Great Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lindenhurst, IL
    Current Employee - Anonymous Employee in Lindenhurst, IL
    Recommends
    Positive Outlook

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Great benefits, environment in good, flexible

    Cons

    Pay is below average, advancement can be difficult


  10. Decent Company....very conservative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Support great benefits good pay very stable leader in industry generous to a fault

    Cons

    Makes employees expendable no promotional motivation management very into micromanagement not epmphathetic

    Advice to Management

    Respect to all across.the board...trust employees.


  11. Helpful (2)

    Territory Sales Rep

    Current Employee - Territory Sales Representative in Ogden, UT
    Current Employee - Territory Sales Representative in Ogden, UT

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    The company has been in business for a long time and the people who work there have been around a long time as well so you can usually get a question answered quickly. People are willing to help.

    Cons

    You have no control over the goals that are set for you and they are usually astronomically high and impossible to reach. Everyone in the company talks about hitting "goal" but it is very difficult to do even that, unless you are placed in a good area right off the bat. You are micro-managed at every level even though they tell you that it's your business and you should work it the way you want to work it.

    Advice to Management

    Re-adjust goals and give reps the oppotunity to make money. Salespeople are in sales to make money, so make it possible to make money. Commission structure sucks!



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