W.W. Grainger Reviews

Updated September 3, 2015
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826 Employee Reviews

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  1. account mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger (More than 3 years)

    Pros

    work life balance/ teammates great people to work with

    Cons

    number of accounts to handle on a daily bases


  2. Not what it used to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time

    Pros

    Benefits package is exceptional. The health/dental/vision plans are lower than almost everywhere. Retirement plans used to be top of the industry, but the shareholders complained and now it is average. Pay rate is more than fair.

    Cons

    Internal promotions are rare. Prepare to sit on the "bench" for a while. Company has too many managers. Outside candidates get first look versus internal candidates.

    Advice to Management

    This company has too many layers of management. Too many VP's of something new that need to justify their positions with numerous meetings and conference calls keep things from actually getting done. What I could have done with that hour+ back every day!


  3. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at W.W. Grainger full-time (More than 10 years)

    Pros

    This company offer many (unmatched) benefits: Profit sharing, starting wages, holiday pay, medical and dental, set schedules

    Cons

    Not enough open positions for the call centers

    Advice to Management

    Please open more positions for call centers


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  5. Helpful (1)

    Sourcing Specailist

    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sourcing Specialist in Lincolnshire, IL
    Former Employee - Sourcing Specialist in Lincolnshire, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time

    Pros

    Excellent pay and benefits, mostly friendly people, goof work ethics, professional

    Cons

    Some of the managers need improvement

    Advice to Management

    Do your jobs in a professional manner and do not show favoritism


  6. Great place for long term

    Former Employee - Manager in Lake Forest, IL
    Former Employee - Manager in Lake Forest, IL
    Approves of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Great work/life balance. Outstanding benefits with a standout retirement option that really rewards people who stay for the long haul. Company has great veteran leadership and long term vision.

    Cons

    Very corporate and structured. Hierarchical with many layers. Innovation is slow-moving.

    Advice to Management

    Encourage cross-functional knowledge-sharing.


  7. Helpful (15)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Chicago, IL
    Current Employee - Commercial Account Manager in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Many opportunities where you are able to diversify your career. Generous paid vacation time.Good work life balance. Able to work with a flexible schedule.

    Cons

    We compete against our own subsidiary; Zoro. The prices are half of that at Grainger. Company says that they are a different target audience, however our customers often point out the difference. Sales goals are unrealistic for most Account Managers. Less than half meet their goal annually. Grainger's pricing is very high vs our competition. They ask us to stress our value, but our main competitors provide the same service.

    Advice to Management

    Set realistic sales goals. Also, when you you reward your employees with Profit sharing, they remain loyal. Cutting back on profit sharing distributions is a huge disappointment. Instead, cut back on senior managements salary.


  8. Director Supply Chain

    Current Employee - Senior Director in Miami, FL
    Current Employee - Senior Director in Miami, FL

    I have been working at W.W. Grainger (More than 3 years)

    Pros

    Innivation businesses specially in Supply Chain - services

    Cons

    low international development and investments


  9. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Nice work environment, good benefits and work-life balance. Leadership is forthcoming with information and structure/process is largely well defined and implemented so teams can focus on getting things done.

    Cons

    None to speak of as a fairly new team member - feels like a fair and balanced workplace.

    Advice to Management

    Continuing to empower team members to make decisions and own the successes and learn from challenges that arise!


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great compensation - Flexible schedule at times

    Cons

    Micro managed - No one listens to ideas - hourly associates run the business


  11. Enjoying my commute

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Product Specialist in Columbus, OH
    Current Employee - Technical Product Specialist in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and good people to work for and with. Options to work in a home office environment which I do.

    Cons

    Have not really found any.



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