W.W. Grainger Reviews

Updated August 26, 2014
Updated August 26, 2014
511 Reviews

3.5
511 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
336 Ratings

Review Highlights

Pros
  • Cohesive Strategy integrated throughout the company, Great Benefits (Profit Sharing (in 115 reviews)

  • Company strives for work/life balance and provides opportunities for growth (in 25 reviews)


Cons
  • The company projects a strong work/life balance, but in reality this is hardly the case (in 13 reviews)

  • Middle and upper management was very disappointing (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    For the ones you get it done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On-Site Service Associate  in  Las Vegas, NV
    Current Employee - On-Site Service Associate in Las Vegas, NV

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    Great experience in a fun market segment. Breadth of resources offered for development. Very good job training, coaching, product positioning, reporting, processes and team members. Company and management willing to make difficult changes to continue to reach company and individual goals.

    Cons

    The company has many internal processes, reporting and meetings that may be imbalanced versus time working with customers.

    Advice to ManagementAdvice

    Invest more in front line people to reach goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate/IMR  in  Jacksonville, FL
    Former Employee - Customer Service Associate/IMR in Jacksonville, FL

    I worked at W.W. Grainger full-time for more than 5 years

    Pros

    Excellent company. Started when I was in college part time, the manager was great working with my school schedule. Transferred fairly easy when I moved back home after school and finally got a full time position which then turned into another opportunity within the company. Excellent benefits, competitive pay, profit sharing, great PTO.

    Cons

    Management is very political. Rather than hiring someone who's been training for a position, I noticed more times than not they hired outside the company rather than promote.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great company with good focus on employees

    Former Employee - Enterprise Systems and Processes  in  Lake Forest, IL
    Former Employee - Enterprise Systems and Processes in Lake Forest, IL

    I worked at W.W. Grainger as an intern for less than a year

    Pros

    I had a great experience interning in the Enterprise Systems and Processes department. Leadership was very approachable and definitely cared about employees' well-being. The company has been performing well and definitely a strong company to work for. Employees stay at Grainger for a long time and the company's benefits and culture show why.

    Cons

    The various number of brands acquired by the company may be impacting its ability to maintain a uniform corporate culture. In addition, some departments are not open to new ideas because employees have been with the company so long.

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  5.  

    Territory Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Buffalo, NY
    Current Employee - Territory Sales Representative in Buffalo, NY

    I have been working at W.W. Grainger full-time for more than a year

    Pros

    Benefits and opportunity to move up in the company

    Cons

    Hard to get something done sometimesecause its so big

    Advice to ManagementAdvice

    Keep doing what you do.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Solid Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger

    Pros

    Benefits, stability, perks, work life balance

    Cons

    Political, leadership, promotions, compensation, environment

    Advice to ManagementAdvice

    Review territories

  7.  

    A great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Manager
    Current Employee - Market Manager

    I have been working at W.W. Grainger full-time for more than 10 years

    Pros

    There are a lot of opportunities for development. Your career there is what you make of it. The people who work within the company are the best part of it. The work/life balance is good.

    Cons

    There are not may cons. There are a lof of development opportunities, but many of them are in Chicago area or in major metro markets.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company - Amazing profit sharing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager  in  Lake Forest, IL
    Current Employee - District Sales Manager in Lake Forest, IL

    I have been working at W.W. Grainger full-time for more than 3 years

    Pros

    Great company with tons of career development opportunities, pay is competitive, profit sharing is amazing.

    Cons

    Work , work , work

    Advice to ManagementAdvice

    Keep doing what you are doing, keep Grainger profitable

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Grainger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist  in  Janesville, WI
    Former Employee - Technical Support Specialist in Janesville, WI

    I worked at W.W. Grainger full-time

    Pros

    Friendly Support Staff
    Caring Management
    Facility is beautiful

    Cons

    Confined to cube for long hours

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I love my job at Grainger and it provides me with many opportunities within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Supervisor
    Current Employee - Transportation Supervisor

    I have been working at W.W. Grainger full-time

    Pros

    Grainger is a wonderful employer, they have great benefits and vast opportunities within. Sales are always growing, they sell everything including the kitchen sink! They appreciate their talent and foster open communication. I'm proud to work there.

    Cons

    Interdepartmental communication could be improved as well as middle management having the proper knowledge base.

    Advice to ManagementAdvice

    Accountability is huge amongst management. There don't seem to be any consequences for Directors.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Territory Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Associate  in  Lincolnshire, IL
    Former Employee - Territory Sales Associate in Lincolnshire, IL

    I worked at W.W. Grainger full-time for more than a year

    Pros

    Laid back
    Great coworkers
    Some power over your companies

    Cons

    Micro-managed
    Unreliable Management
    Low pay
    Very hard to advance
    Treat employees like children

    Advice to ManagementAdvice

    Stop treating employees like children. Take feedback and do something with it rather then shutting employees down when they suggest something.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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