WAND Corporation

  www.wandcorp.com
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WAND Corporation Reviews

Updated August 20, 2014
Updated August 20, 2014
62 Reviews

2.9
62 Reviews
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Dave Perrill
5 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Dont do it - this place is bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    Pros

    None, moldy old building. No room for growth,

    Cons

    Sick management and even sicker middle management

    Advice to ManagementAdvice

    Go away

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    You get what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A  in  Eden Prairie, MN
    Current Employee - N/A in Eden Prairie, MN

    Pros

    - Great community of employees
    - Management is involved in all levels of the company, and the management style has a 'family business' feel to it.
    - If you prove yourself, and are willing to go above the standard '9-5 mentality' you will be rewarded.
    - Very progressive thinking towards development, which makes it a very stimulating environment to work in
    - Many of the employees above the entry level role have been in the industry in some form for 10+ years, and have a great deal of knowledge to share
    - A recent facilities upgrade, and one planned for the near future, have made the working environment very comfortable
    - WAND University is closing the knowledge gap for new hires, and provides courses on every product the company offers.

    Cons

    - Although growing, WAND is still a small business. You will not get some of the perks associated with larger employers
    - You WILL work more than 40 hours a week if you want to get recognized (it's a development house, what did you expect???). Don't apply for this company if you draw the line at 40 hours a week.
    - There is a good deal of revamping going on, and this means a lot of compensation by employees.
    - There is still high turnover in the TAC. It would be nice to see the criteria for hiring these employees raised a little bit. The current approach seems to be locating warm bodies who can string a coherent sentence together - not on quality service providers.
    - The development cycle is sometimes rushed beyond what is realistically achievable.

    Advice to ManagementAdvice

    Continue pushing into new concepts. WAND has its bread and butter in Wendy's, now it's time to go get some sides!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Worst company you can imagine!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk  in  Eden Prairie, MN
    Former Employee - Help Desk in Eden Prairie, MN

    Pros

    There are people there who truly want to do the right thing although afraid to as it is frowned upon to stand up for what's right. There are people who want to believe that things will get better. There have been some new people brought in the door who are desperately trying to help.

    Cons

    There is a strong concern in the senior leadership team related to the entitlement attitude, lack of leadership and vision, lack of integrity, lack of accountability in most areas, lack of teamwork unless pointing fingers counts, and extremely poor treatment of employees.

    It appears as though anyone brought in who actually makes changes for the better doesn't last long before being driven away or simply leaving frustrated.

    one department is the dumping ground for all the company's failures. This area gets beat up nonstop. They take all the blame for all the other failures of the company. They have been through roughly nine rounds of leadership as a result.

    Don’t be exempt or you will certainly be working massive hours. It is a company expectation.

    the building is disgusting, dirty, massive leaky roof crowded, no parking, parking lot in bad shape... Bottom line there is nothing good about this building except the nice income for the owners and I am sure you can guess who owns it.

    Advice to ManagementAdvice

    You need some significant changes and you know who and what they are. If you tolerate the behavior much longer you won't have a business. You really have no idea how to run a successful company. Your best bet is to sell while you can.
    Your priorities of family, wallet, entitlement are certainly not going to help.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    The best employees leave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous (They Would Fire Me)  in  Eden Prairie, MN
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN

    Pros

    Wand has paying customers who don't have enough money to buy a competing software so they keep paying Wand support (help desk) fees.

    Cons

    Management is the worst you'll ever work with. If you are going to be satisfied with the base salary you accept when you accept the job, and you don't need the benefits, and you just keep your head down and type code, you'll be okay. If you're a sales person / account manager you'll get canned if you don't become a help desk specialist (Learn to solve your own customer's problems yourself) or if you aren't the top salesperson in the group.

    Firings seems to occur frequently despite the help desk being constantly under-staffed. Help desk tickets come in at a flooding rate. There is maybe a single employee who has been there over 10 years and he subscribes to the ownership's management style. (Not a compliment).

    Management is abrasive and likes to get in verbal arguments in front of the employees. As an employee you can either take it and be publicly humiliated or argue back and risk being fired on the spot or harassed further.

    Managements response to upset employees is "they should be thankful they have a job". This trumps any faults on managements behalf or any workplace issues.

    Very few female employees were ever hired until a "newer age" managers spent stints there hiring some females. Since then it has gotten a little better. The HR lady was acquired when Wand purchased another company. All of the members of that company still have jobs.

    The ownership has a separate bathroom only they can use. The public bathrooms don't have any paper towels (just hand blowers) and there is seldom soap available. Bathrooms are often crowded since some employees seem to hide there because they hate their jobs that much.

    Help desk people get hired for one shift and can be re-assigned to a different shift after a couple weeks causing employees to have to quit.

    There are things far worse than this regarding specific management that I refuse to go into more detail.

    Advice to ManagementAdvice

    Management is too ignorant to do what they need to do. Other reviewers had suggested it, but it will never change because it is a family run business.

    Doesn't Recommend
    Disapproves of CEO
  6. 3 people found this helpful  

    Truly sad, unhealthy environment

    • Culture & Values
    Current Employee - Anonymous Employee  in  Eden Prairie, MN
    Current Employee - Anonymous Employee in Eden Prairie, MN

    Pros

    Good co workers who try hard to make a difference.

    Cons

    Turn over rate insane
    Always Get rid of people that make a difference
    Software is the reason for so many issues but blame it on everything/everyone else
    Owners will tell you one thing and do another
    Owners care ONLY about themselves and their money
    Unhappy customers
    Hazardous building
    Always blame the employees when things go wrong but half the time a paticular owner told you to do it a paticular way. It always comes back to bite you.
    They have a free lunch club for "special" people every single day. If your not special too bad.
    Owners bring their kids in and they run wild every Friday and disrupt business.

    Advice to ManagementAdvice

    You should really take a look at all these reviews. Each person that has posted has pretty much posted the same thing over and over again. Please really take a look at what you are doing. Obviously there is an issue.

  7. 5 people found this helpful  

    Dismal,Unprofessional, Sad,Lack of leadership - DO NOT WORK HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Support  in  Eden Prairie, MN
    Current Employee - Technical Support in Eden Prairie, MN

    Pros

    Very good people who have given their time and Life to a company that will never appreciate them.

    Cons

    Leadership team that is manic
    Ever changing vision... No one knows what they are doing or why.
    Unhappy customers
    Unhealthy work expectations. If your not working then you are a slacker.. 45 hours a week at a minimum

    Advice to ManagementAdvice

    Sell the company and go away. Let someone who know what they are doing fix the mess that you have all created. Give the people how have worked for you a chance to save their jobs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    Not a place to work if you are looking for stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management Position  in  Eden Prairie, MN
    Current Employee - Middle Management Position in Eden Prairie, MN

    Pros

    Great co-workers (non-executives)
    Possibility of "great-ness" if they changed they way they ran things

    Cons

    Executives (mostly all Perrill's) are in it for themselves and don't seem to care for their employee's or value their input.
    Benefits are the worst out there by any company, they may as well not even offer them that's how bad they are.
    Their "big picture" mentality is always going to keep them from succeeding, exec's seem to expect to much and promise what they cannot deliver.
    "Key" management in certain area's are clueless as to what needs to be done or how to create successful processes.

    Advice to ManagementAdvice

    This company depends to much on the "higher up's" and not enough on the people who make a difference. Layoff's and firing's seem to be a staple in what your company is all about; which is a shame because if you gave people enough time you would be bound for greatness!
    Over my time there I have saw many come and many go. There are people who should have been offered incentive to stay, positions that were eliminated that were needed and would have made a world of good, and big layoff's in area's where they couldn't be afforded.
    In my opinion you hold on to some employee's because of "loyalty" (HR for example) when those hours could be cut. Because it's family owned you pay yourselves enormous salaries, when if you took a cut yourself you could keep some of those "key" people and not have to let others go.
    It is sad to say that this is not a company to work for if you are looking for stability as the sad truth is you probably will not last more that 5 months. I wish I had a better review of this company because they could do great things, but they always let the good ones with idea's go and never allow them to grow.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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