WEX Reviews

Updated April 11, 2015
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3.2
40 Reviews
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Melissa Smith
10 Ratings

Employee Reviews

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  1. Great company... Always moving!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Representative in South Portland, ME
    Current Employee - Inbound Sales Representative in South Portland, ME

    I have been working at WEX full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    New leadership team has hit its stride. Focus back on what made wex a success and looking at ways to make offering even better.

    Managers set high targets and expect delivery. If you don't want to work hard with passion, you'll stick out and won't last long here.

    Great to have corporate vision and goal and a team we can trust running the shop!

    Always looks for win win... With partners, customers and employees!

    Cons

    Product line of business silos. But no different than other companies I've worked at. Not sure how to break down those walls, but more product team meetings would help.

    Advice to Management

    Keep blazing your own trail! This is your company now. Values remain constant but the newer folks are bringing great ideas forward!

  2. Helpful (1)

    Company with good products but lacking strong leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WEX

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    good products and some really dedicated employees.

    Cons

    Poor communication and lack of ownership by individuals and groups.

    Advice to Management

    Instill ownership and responsibility among employees.

  3. Helpful (3)

    Mediocre company with terrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager

    I worked at WEX full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Base pay was ok. Comp and bonus plan awful. Friendly people at HQ in Maine.

    Cons

    Little direction or assistance. Unrealistic sales goals of cards expected to be cut in a given month.

    Advice to Management

    Listen to the sales forces suggestions and get rid of a lot of sales managers.

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  5. Fast pace, and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Nashville, TN
    Current Employee - Sales Associate in Nashville, TN

    I have been working at WEX

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible hours
    Good pay
    Empathetic managers
    Knowledgable staff
    Great training manager

    Cons

    Cube life
    Ever changing commission plan
    Very corporate

    Advice to Management

    Always remember that your employees are number one to you, and then your customers will be number one to them.

  6. Helpful (2)

    Portfolio Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Analyst in South Portland, ME
    Current Employee - Portfolio Analyst in South Portland, ME

    I have been working at WEX full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice team environment in the Receivables area

    Cons

    Over-worked and under valued for the skillsets the associates under mid management can bring to the table.

    Advice to Management

    Pay should be based on performance of the individuals contributions.

  7. Helpful (1)

    Amazing company, I had a wonderful summer working with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Portland, ME
    Former Employee - Marketing Intern in Portland, ME

    I worked at WEX

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people who work there really love it.

    Cons

    The building is pretty boring.

  8. Helpful (1)

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in South Portland, ME
    Former Employee - Former Employee in South Portland, ME

    I worked at WEX full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Handful of knowlegable and good leaders. Could be a great company to work.

    Cons

    Lack of leadership direction, and very disorganized. Customer Service would be awesome if they had the right people at the helm effectively scheduling staff. Will not listen new ideas and best practices.

    Advice to Management

    List to your associates, and follow through with what your "big ideas".

  9. Helpful (2)

    Absentee landlord

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WEX

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    International company, growing, values younger workers and gives them opportunities.

    Cons

    Corporate presence is missing in remote operations.

    Advice to Management

    Value employees outside of the corporate office more.

  10. Helpful (1)

    Leadership seems confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shared Services in South Portland, ME
    Current Employee - Shared Services in South Portland, ME

    I have been working at WEX full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They seem to have spent allot of money to make the corporate office look modern and different. The cafeteria food is excellent with a very nice staff. Those of us not at the management level get along well.

    Cons

    I have been working here close to 6 years now in shared services. Allot of lip service from the top that seems scripted in all company communications but not accurate. Way too many systems and we don't focus well. HR is awful at customer service both inside and outside the company. Benefits costs have risen so much and HR lies about it.

    Advice to Management

    I have seen so many people leave since the new CEO took over that they must not be taking care or or don't care about the people and we are in a people business. Too much change

  11. Helpful (1)

    It was a pretty good experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WEX

    Pros

    The best reason to work here in the environment. The people are great.

    Cons

    The con is the location - located in Maine. Unless you're ok with the cold, this is not the location for you.

    Advice to Management

    Keep up the great work guys! It was a pleasure.

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