WEX Reviews

Updated April 1, 2015
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3.0
39 Reviews
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Melissa Smith
9 Ratings

Employee Reviews

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  1. Fast pace, and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Nashville, TN
    Current Employee - Sales Associate in Nashville, TN

    I have been working at WEX

    Pros

    Flexible hours
    Good pay
    Empathetic managers
    Knowledgable staff
    Great training manager

    Cons

    Cube life
    Ever changing commission plan
    Very corporate

    Advice to ManagementAdvice

    Always remember that your employees are number one to you, and then your customers will be number one to them.

    Recommends
    Neutral Outlook
  2. Company with good products but lacking strong leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WEX

    Pros

    good products and some really dedicated employees.

    Cons

    Poor communication and lack of ownership by individuals and groups.

    Advice to ManagementAdvice

    Instill ownership and responsibility among employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. Mediocre company with terrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager
    Former Employee - Regional Sales Manager

    I worked at WEX full-time (more than a year)

    Pros

    Base pay was ok. Comp and bonus plan awful. Friendly people at HQ in Maine.

    Cons

    Little direction or assistance. Unrealistic sales goals of cards expected to be cut in a given month.

    Advice to ManagementAdvice

    Listen to the sales forces suggestions and get rid of a lot of sales managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Portfolio Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Portfolio Analyst in South Portland, ME
    Current Employee - Portfolio Analyst in South Portland, ME

    I have been working at WEX full-time (more than 5 years)

    Pros

    Nice team environment in the Receivables area

    Cons

    Over-worked and under valued for the skillsets the associates under mid management can bring to the table.

    Advice to ManagementAdvice

    Pay should be based on performance of the individuals contributions.

    Recommends
    Neutral Outlook
  6. Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in South Portland, ME
    Former Employee - Former Employee in South Portland, ME

    I worked at WEX full-time (more than 3 years)

    Pros

    Handful of knowlegable and good leaders. Could be a great company to work.

    Cons

    Lack of leadership direction, and very disorganized. Customer Service would be awesome if they had the right people at the helm effectively scheduling staff. Will not listen new ideas and best practices.

    Advice to ManagementAdvice

    List to your associates, and follow through with what your "big ideas".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Amazing company, I had a wonderful summer working with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern in Portland, ME
    Former Employee - Marketing Intern in Portland, ME

    I worked at WEX

    Pros

    The people who work there really love it.

    Cons

    The building is pretty boring.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Leadership seems confused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shared Services in South Portland, ME
    Current Employee - Shared Services in South Portland, ME

    I have been working at WEX full-time (more than 5 years)

    Pros

    They seem to have spent allot of money to make the corporate office look modern and different. The cafeteria food is excellent with a very nice staff. Those of us not at the management level get along well.

    Cons

    I have been working here close to 6 years now in shared services. Allot of lip service from the top that seems scripted in all company communications but not accurate. Way too many systems and we don't focus well. HR is awful at customer service both inside and outside the company. Benefits costs have risen so much and HR lies about it.

    Advice to ManagementAdvice

    I have seen so many people leave since the new CEO took over that they must not be taking care or or don't care about the people and we are in a people business. Too much change

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Absentee landlord

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WEX

    Pros

    International company, growing, values younger workers and gives them opportunities.

    Cons

    Corporate presence is missing in remote operations.

    Advice to ManagementAdvice

    Value employees outside of the corporate office more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. It was a pretty good experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WEX

    Pros

    The best reason to work here in the environment. The people are great.

    Cons

    The con is the location - located in Maine. Unless you're ok with the cold, this is not the location for you.

    Advice to ManagementAdvice

    Keep up the great work guys! It was a pleasure.

  11. Fun work environment, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at WEX

    Pros

    Fun people, nice work environment

    Cons

    Lack of direction and decisions made within leadership team

    Advice to ManagementAdvice

    Need to pay market value to retain top talent; need to make business decisions sooner

    Doesn't Recommend
    Negative Outlook

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