WIL Research Laboratories

www.wilresearch.com

WIL Research Laboratories Reviews

Updated December 10, 2014
Updated December 10, 2014
34 Reviews
1.8
34 Reviews
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David Spaight
14 Ratings

Employee Reviews

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  1.  

    Understand ahead of time what you're getting into, and you will be ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Biologist In the DART Department in Ashland, OH
    Former Employee - Biologist In the DART Department in Ashland, OH

    I worked at WIL Research Laboratories full-time (more than 3 years)

    Pros

    This is a really great place to get your feet wet and see what working in a Contract Research Organization is really like. One of it's main draws is that it accepts new college grads and gives the opportunity to gain experience. It looks good on a resume if you can make it through the minimum 2 years most other jobs ask for.

    Cons

    There is little to no encouragement for new ideas, little room for career growth, and the management doesn't tend to listen to suggestions of any kind. The hours are very variable depending on what the work load is like (generally much heavier in the summer than in the winter due to the falling of company fiscal years and their ability to contract work only at certain times). When the work load is heavy, management does not make employee health a top priority. Breaks are hard to come by with the schedules that are given that are always very time sensitive. Working 10-12 hour days becomes expected as opposed to abnormal in these situations, but there is little to no empathy from the managers with respect to needed time off due to these circumstances. There is also no "We're in it together" attitude coming from department managers directly, in that they will leave at their scheduled time no matter the work load of the people they are responsible for. There are a couple of exceptions in these areas, but they are woefully under-recognized and rewarded for their work and others are not encouraged to follow their example.

    Advice to ManagementAdvice

    Realize that your workers are also people and should never be treated worse than the animals they provide care for. Encourage managers to build team responsibility and accountability within their departments and discipline workers who refuse to carry their load.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Look elsewhere!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scientist in Ashland, OH
    Current Employee - Scientist in Ashland, OH

    I have been working at WIL Research Laboratories full-time

    Pros

    Good entry level positions are available for early career scientist. It is a paycheck and benefit eligibility is rather quick.

    Cons

    It is the most arduous work environment I've ever been in. The work day feels like you're in a mortuary. The departmental directors think it's a good idea to micro-manage every employees schedule, especially senior scientist. This is the worst job I've ever had. Training is non-existent, but yet there are great demands placed on you early on. The lack of professionalism makes no sense. Lab managers swearing like sailors all day. It's terrible!!!

    Advice to ManagementAdvice

    Put an actual training course together and really listen to your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    A reasonable first step into the science industry, but not without drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Biologist in Ashland, OH
    Current Employee - Biologist in Ashland, OH

    I have been working at WIL Research Laboratories full-time (less than an year)

    Pros

    The benefits--and how rapidly you become eligible for them--are great. You are also trained in\exposed to a wide variety of laboratory skills -- even more if you get a chance to cross-train between departments. Overtime is also readily available.

    Cons

    Equipment availability and management is poorly handled and as such there is often a shortage of the devices necessary to perform daily tasks (stir plates and computer terminals, for example). In general, both equipment and system software is years out of date.

    Staff scheduling is similarly flawed with double (sometimes triple) booking for time-dependent events being fairly common. Employees often have to find ways to delegate some of their tasks to others to ensure the work gets done, as well as to find time to complete training in certain skills. Additionally, the scheduling system and software currently in place is not being utilized to its full potential, which can result in vague (or even incorrect) duties being listed on the agenda. Due to the nature of the scheduling and the time-sensitive tasks common to this type of position, it is not uncommon for employees to work ten hours or more without taking breaks or a lunch. Weekends tend to be even more brutal, as a three-team rotation system is maintained even during the busiest times of the year; thus each department only has one-third of the normal daily staff (not counting any volunteers that may come in).

    The pay rate for hourly employees (the Biologist position, in particular) starts--and tops out--at several dollars below the minimum starting wage other research labs offer. Overtime---usually available for those that want it--is usually mandatory, as you are not allowed to leave at the normal end of your shift unless all of your tasks are either completed, taken on by another individual, or otherwise resolved.

    Advice to ManagementAdvice

    Invest time and money in fixing the logistical issues your technicians have to deal with on a daily basis if you want to see greater efficiency, increased workflow, results of higher quality, and greatly reduced employee stress levels (and thus, less turnover).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Science version of a factory/assembly line

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Biologist in Ashland, OH
    Former Employee - Research Biologist in Ashland, OH

    I worked at WIL Research Laboratories full-time (more than an year)

    Pros

    Experience to move on to other jobs.

    Cons

    Overworked staff (especially in the Q4), low pay, employees without the proper science background, unpredictable hours, little room for vertical career growth, internal politics and people work to maintain job security and Ashland isn't a great place to live. The town has little to offer.

    Advice to ManagementAdvice

    Work-life balance must be improved

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Horrible and Un-Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bioanalytical Chemistry Department in Ashland, OH
    Former Employee - Bioanalytical Chemistry Department in Ashland, OH

    I worked at WIL Research Laboratories full-time (more than 5 years)

    Pros

    Fairly flexible with time off and stepping out to run errands. There is significant scientific knowledge opportunities.

    Cons

    The leadership at WIL (I use the term "leadership" here loosely) is awful. I have never been at a company that just absolutely refused to create and support a winning culture. Performance was not measured by achievements but rather by how much time you were there that day. For instance, it was not atypical to come to work at 8:00am and leave at 6:00pm. That's 10 hours. But if supervisory staff saw you leaving, it was often wondered why you were leaving so early. This is just incredible garbage and absolute ignorance. There is absolutely no work/life balance. Imagine having a family and be doing things together on Saturday morning and getting a call from your supervisor that you need to come in today because a client is very unhappy and this is so absolutely pressing. I also love the lack of foresight by management with the unrealistic promises to clients. Why would they care? They're not the ones who are going to be coming in extra at night and working all weekend. The pay is also very low via industry standards and it's also pretty sad when you go out on other interviews and they know the reputation for a sweat shop that WIL has developed for itself. The environment is very bitter and very negative and you will not feel as though you can grow at this place. You will be forced to work, or at least be there for many hours with very little compensation and no rewards from your supervisory staff. You will not be appreciated. You will have management overpromise, knowingly or ignorantly, and YOU will be the one who pays by working tons of overtime and giving up your weekends. And if you don't, you will be called in to have "a talk." You can't really win and get a good review so forget getting promoted and definitely forget getting a raise. A raise? LOL! Do not work there and if you currently do, get out ASAP.

    Advice to ManagementAdvice

    Learn what it takes to run a company or business successfully, because you ain't got it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Great Internship Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacological Tech Intern in Ashland, OH
    Former Employee - Pharmacological Tech Intern in Ashland, OH

    I worked at WIL Research Laboratories as an intern (less than an year)

    Pros

    Great experience
    Co-workers that you really enjoy being around
    Upper level management very helpful and assigns meaningful work for you

    Cons

    Slightly lower pay than I hoped for

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WIL Research Laboratories full-time (more than 8 years)

    Pros

    Love the people I work with. The benefits are good, but getting pricey. Good opportunity to learn the field and get CRO experience. You get two weeks vacation every beginning of the year and accrue sick time every month. Great place to get experience

    Cons

    Poor pay, lack of incentives, No career development, definite lack of recognition. Management doesn't listen and favoritism is no secret, however upper management is a mystery. No employee appreciation, and Human Resources works for the company, not for the employees.

    Doesn't Recommend
    Approves of CEO
  9. 1 person found this helpful  

    Biologist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Biologist in Ashland, OH
    Current Employee - Biologist in Ashland, OH

    I have been working at WIL Research Laboratories full-time (more than 5 years)

    Pros

    It's a paycheck, that's all I got.

    Cons

    No breaks, can't take a vacation day when you want has to be when management wants you too. SO UNDER PAID! The amount of workload is ridiculous!

    Advice to ManagementAdvice

    Get rid of all management! Start over, and get management in that actually care about the science of the work not just money!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Get your experience then GTFO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Biologist in Ashland, OH
    Current Employee - Biologist in Ashland, OH

    I have been working at WIL Research Laboratories full-time (more than an year)

    Pros

    Ok benefits, decent resume builder for recent college grads... and that's really about it. Everything else about working here is atrocious.

    Cons

    The training program is nonexistent - and you will find yourself being berated for not learning quickly enough while simultaneously not being taught. The starting pay for a college grad with experience is only $14/hr, and considering all the stuff you need to learn to function as an employee, that's a joke. Employee morale is really low, likely due to 50+ hour weeks, short - to - no breaks during the day, stressful environment, and intense daily work schedule. Everything is rushed, leading to corner cutting and hack science. In fact, several studies have had to be repeated at the expense of WIL due to lack of training and general incompetence. Nearly every department in the building is under staffed, due to the last round of lay-offs (which happen whenever there is a lull in work) causing under-trained, newer employees to be on studies for which they are not qualified.And let's not forget you will basically be a slave to WIL because you won't have time for a life while working here. I could go on and on, but I'd rather not think about it while not at work. Long story short - get some training and get thee to a better job.

    Advice to ManagementAdvice

    Take your employees seriously. Implement better training programs. Quit avoiding the reality of low morale in this hell hole.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    The worst place I’ve ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Ashland, OH
    Former Employee - Director in Ashland, OH

    I worked at WIL Research Laboratories full-time (more than an year)

    Pros

    An entry-level chemist could pick up some useful skills.

    Cons

    I have three decades of industry experience ranging from CROs to Big Pharma and I can say, most definitely, that WIL Research is the worst company that I’ve ever worked at. The main problem seems to be that WILs management is killing it. It is difficult to say whether they are doing it on purpose (too many of them are from WILs competitors) or they are just plain inept (too many of them were fired from their previous role). Either way, it was a clear message to me to get out.

    When you are a new management-level person at WIL, everyone is really nice to you. Suspiciously nice. And they are all really nice to each other’s faces, but whenever anyone leaves the room, everyone bad-mouths them. I remember a specific high-level meeting where a very high-level person had conference-called in. When that person signed out, someone said aloud, “That guy is the biggest liar in this company…and that’s saying something!” It’s no wonder that this company is in complete disarray. The Chiefs and Directors would rather spend their time hurting each other because of personal disputes or old vendettas, then on saving this once profitable company.

    Just about any time you talk to a manager at WIL, the conversation always ends up at the staffing epidemic. Many managers claim to have about 30% - 50% of the staff that they actually need. Severe quality issues have arisen lately that seem directly linked to understaffing. But the people up top don’t seem to see the connection between staffing levels and quality. If anything, they’re looking at more staffing cuts so they can give themselves bigger bonuses. No person with any sense of morality could function in this environment.

    Advice to ManagementAdvice

    Stop fighting one another and try working together instead.

    Nothing should be more important that the quality of the work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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