WTS International Reviews

Updated July 22, 2015
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3.3
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Gary Henkin
4 Ratings

23 Employee Reviews

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  1. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Massage Therapist in Orlando, FL
    Current Employee - Licensed Massage Therapist in Orlando, FL

    I have been working at WTS International part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The pay is great

    Cons

    Not many full time opportunities

    Advice to Management

    keep up the good work


  2. Massage Therapist

    • Work/Life Balance
    Current Employee - Anonymous Employee in Rancho Mirage, CA
    Current Employee - Anonymous Employee in Rancho Mirage, CA

    I have been working at WTS International

    Pros

    People I work with are nice

    Cons

    Doesn't pay as well as other places in the area


  3. Managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Tampa, FL
    Former Employee - Management in Tampa, FL

    I worked at WTS International full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Structured enviroment, great spas, upward mobility, ok pay based on hotel, average resources

    Cons

    little communication from corporate or field leads, 3rd party so some hotels will treat you like dirt, contract based so could lose your job anytime,

    Advice to Management

    Get back to basic as you were 6-7 years ago. Hire more Area/Regional directors for support. Better relationships with hotels so spa staff is treated equally,


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  5. Helpful (1)

    Missing in Action

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Therapist in Chicago, IL
    Current Employee - Therapist in Chicago, IL

    I have been working at WTS International part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Higher starting salaries and well positioned in the luxury hospitality market.

    Cons

    Small glass ceilings, inadeqate supplies and equipment to perform duties, lack of support, hiring for bodies and to fill positions but not qualification. No raises or bonus no matter how successful you make them!

    Advice to Management

    Listen to your employees!


  6. Good place to learn, not the best place to stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at WTS International part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of room for growth. Each location will be a different experience based on management.

    Cons

    Policy seemed to change abruptly. Very little consistent training in place.

    Advice to Management

    Set policy across the board


  7. Helpful (1)

    Good environment, little compensation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor
    Former Employee - Supervisor

    I worked at WTS International full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good culture, co-workers are very friendly. My previous Director was a bit hard on everyone but only because her expectations were always 5 star, we could always count on her to get things done. free food in cafeteria.

    Cons

    big emphasis on upgrades. pay is stellar. Hotel staff is constantly looking down to the spa as a 3rd rate citizen. expect to have guests complain at checkout and front desk marking off the charges. Hotel manager will yes you to death and ultimately nothing will change. Also, new Director is hardly present. Supervisor is handling almost everything.

    Advice to Management

    I'd take time to talk to the supervisors one on one and see how operations are going. It'd also be beneficial to hear what the rest of the staff have to say.


  8. Its ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in Fairfax, VA
    Former Employee - Front Desk in Fairfax, VA

    I worked at WTS International part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I liked the people, the community feel, and everyone was cool with one another. I also enjoyed that I was able to do hw as I was a student in college, between my walk arounds and what not.

    Cons

    the 3 years I was there I got only a 50 cent raise. I understand I was part time but that's horrible. Also if your working for a smaller community area they basically pay you low wages and then expect you to open or close, clean everything, and watch the facility. They don't pay you for the amount of responsibility you have.

    Advice to Management

    There should be much better incentives for people to stay with the company. Like a raise for employees who stay and promotion opportunity even if they are students. These students could be graduating and a real benefit to the company.


  9. Helpful (3)

    Great part-time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk in New York, NY
    Former Employee - Front Desk in New York, NY

    I worked at WTS International part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed my time working the spa desk at one of the NYC higher end hotels. Overall, the clients were great. Of course a few were high strung but you get that with any job dealing with the public. I got to use the fitness facilities on my days off. Received discounts on the skincare products that the spa sold. For a PT gig I appreciated the higher salary at the time and that it wasn't a high stress environment.

    Cons

    Can't really say there we any for myself directly. My challenges had to do with my own work/life balance. This was my 2nd PT in addition to holding down a FT job. So my hours on the weekend were 1-8PM. So I was working seven days a week. Again not their fault. However, one of my co-workers who worked for the company for sometime. She was a more senior Front Desk attendant. After working at this location for years and going to school for hospitality, she wanted to be considered for a management position, but felt that she was overlooked. Which was unfortunate because she certainly acted as a Manager on Duty when the Spa Director wasn't available and was given a lot of responsibilities by the Director.


  10. Great for training bad for long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WTS International full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Had awesome management training and constant webinars. Great opportunity to learn the industry from start to finish.

    Cons

    Bad managers get rewarded and good people get let go. No way to build a positive work place.

    Advice to Management

    Listen to all your employees, not just your new management.


  11. Professional and Fair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPA Director in Miami, FL
    Former Employee - SPA Director in Miami, FL

    I worked at WTS International full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    WTS has a solid infrastructure for support of the people they hire out in the properties. They have grown over the years and management up scale properties. The upper management is hands on and supportive.

    Cons

    I can't think of any con's .

    Advice to Management

    continue being the best in the industry.



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