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Glassdoor is your free inside look at Wachovia reviews and ratings — including employee satisfaction and approval rating for Wachovia CEO John G. Stumpf. All 287 reviews posted anonymously by Wachovia employees.

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287 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by Wachovia employees (updated Nov 7, 2009)

Wachovia President and CEO John G. Stumpf

John G. Stumpf

President and CEO

32% Approve

Details

“Neutral”

3.1
11 - 20 of 287 Wachovia Reviews Sort by  

Oct 21, 2009

5.0

Wachovia Licensed Financial Specialist in Atlanta, GA:   (Current Employee)

Pros

this is a good place to work. my paycheck cashes every week. I enjoy the competitive atmospher. a a a

Cons

traffic is overbearing in Atlanta on many days of the week, leading to an overconsumption of fuel, which I have to pay for

Advice to Senior Management

I would love an increase in salary, and PTO days. also managment is stale, but the WF merger may change things


Oct 19, 2009

3.0

Wachovia Risk Manager in Charlotte, NC:   (Past Employee - 2009)

Pros

Pay and benefits are the main reason. Wachovia, however, does not micro manage employees and the atmosphere is good for an independent worker. However, don't expect much help from management either.

Cons

Management can be pompous at times. They do not want to hear opinions even though they ask for them.

Advice to Senior Management

People are not numbers on a chalk board. The merger presents a difficult situation so clear communication and direction is needed.


Oct 19, 2009

4.0

Wachovia Anonymous in Charlotte, NC:   (Current Employee)

Pros

Overall Wachovia cares about its employees and salaries are good. They have some of the most talented IT people that I have know.

Cons

Because of its size, the quality of management varies greatly. Some managers are great mentors, planners, communications, and staff developers. Other managers are have weak communication and staff development skills. Ask questions about their communication style and how your performance will be measured. Make sure you can talk to potential peers.

Advice to Senior Management

People need to be retained for their talent and overall experience. Tenure with the company is not a good metric to assure a quality talent pool.


Oct 17, 2009

4.0

Wachovia Relationship Manager in Jacksonville, FL:   (Past Employee - 2009)

Pros

company is very supportive of employees. good advancement opportunities if you are a strong performer. flexibility in work arrangements. strong

Cons

difficult to work in a changing environment because of the merger with wells fargo. not enough transparency and fear of layoffs.

Advice to Senior Management

please have more worthwhile meetings that dont spend so much time talking about nothing. some managers are a little incompetent


Oct 15, 2009

3.0

Wachovia Anonymous:   (Current Employee)

Pros

Good work hour, good balance between work and life. Wachovia really cared about customer service process...every procedure is desinged to make sure cusotmer has a pleasant experience.

Cons

Not career development., not enough training.

Advice to Senior Management

Manage people, not sales goal. Sales goal will come as result of good people coaching. Plus, one day I meet with client, I am not going to have my name on that client's will.


Oct 14, 2009

3.0

Wachovia Teller Manager in Delray Beach, FL:   (Current Employee)

Pros

Wachovia was a great company to work for until Wells Fargo took over! The pay is okay and the benefits a great.

Cons

SALES!!! SALES!!!! SALES!!! Wachovia used to focus on service but since Wells Fargo took over it's all about shoving products down customers throats!

Advice to Senior Management

Treat your employees with respect. I always felt like I gave 110% but it was never enough for upper management.


Oct 11, 2009

3.0

Wachovia Teller:   (Current Employee)

Pros

great benefits - expensive though -

Cons

to much pressure to sell things to customers who do not want or need them. the emphasis is no longer on customer service and banking but on selling and how much money you can bring in. I can only wonder how many more years wachovia will last as #1 in customer service

Advice to Senior Management

your only doing what you have to, push push push to sell sell sell there's nothing you can do until the big guys change it. carry on


Oct 4, 2009

3.0

Wachovia Vice President:   (Current Employee)

1 of 1 people found this helpful

Pros

good benefits, nice people, good work/life balance (this sometimes depends on the group/manager), possibility of flexible work schedule

Cons

no career advancement opportunities, lack of good communication from management (especially now with the merger), no days allocated annually for personal/professional development, no sick days (after the merger)

Advice to Senior Management

career planning should be part of year-end review


Oct 4, 2009

3.0

Wachovia Licensed Financial Specialist in Raleigh, NC:   (Current Employee)

1 of 1 people found this helpful

Pros

* great training provided.
* help you get licensed series 6, series 63, series 65 and NC Life & Health Insurance
*Multi-skilled i.e you handle investments , mortgage refinancing, consumer loans, small business loans

Cons

* A whole lot of micro-management
* since Wells fargo acquiring , the job has been diminished.it is more about pushing check cards, small savings accts, and online banking

Advice to Senior Management

less micro-management
focus on customer service
put value in employees that have taken time to further education


Oct 7, 2009

1.0

Wachovia Teller:   (Current Employee)

Pros

No work on Sundays (yet)
Health plans available with options for vision and dental
Your paycheck will never bounce
Meet lots of new people in your community
Work close to home
Matching contributions on 401k (up to 6% of salary)

Cons

Branch hours increase every year, spreading your 40 hours over 6 days a week. Saturdays and holidays are no longer safe. Holidays being taken away include President's Day, Good Friday, and Columbus Day with more to come. Retail banks feel they need to compete with TD Bank, known for their incredibly long hours. Extended hours mean working parents will have a difficult time balancing responsibilities at work and at home.

Increasing pressure to "sell" financial solutions with little to no incentives paid. Incentives are calculated using a deliberately confusing formula. Areas that have nothing to do with sales may also have a negative effect on payouts. For example, if your customer service scores that particular month aren't perfect "7s" your sales payout will be dramaticly cut. Bad scores will hurt your incentive payout for many months.

Credits for sales and referrals are difficult to obtain and often go unrecorded because the new customer opens the account at a different branch or online. Office politics and favoritism are factors.

Increasing armed robberies in NJ. Most branches no longer have "bandit barriers."

Holidays (known as Paid Time Off or PTO) are approved by seniority. Newer employees don't always get popular holidays because senior co-workers have priority or the holiday is a "blackout" date like Black Friday. This is especially true if your branch is understaffed.

Advice to Senior Management

At present, you are in a race to the bottom, signing as many checking accounts as possible to increase revenue from fees. Differentiate yourself from your competitors. Focus on the quality of your banking services and the wealth of your clients instead of the quantity of cookie-cutter accounts you sell.

11 - 20 of 287 Wachovia Reviews
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www.wachovia.com
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HQ
Charlotte, NC
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