Wachovia Reviews

Pros

large organization that invests in technology; Some opportunity exists for advancement

Cons

fear of job loss due to merger; incompetence at the middle managment layer

Advice to Senior Management

find out what is happening with the people at the lower levels

Pros

Great benefits and work/life balance

Cons

Management team is totally lost when training and employee reviews. Usually employees taught those in management positions

Advice to Senior Management

Everyone has been there FOREVER. There is NO opportunity for growth!! Need to sponsor employees for licenses so they can move on and make MORE money

Pros

The compensation incentives were good

Cons

To many layers of mgt.

Advice to Senior Management

Let producers produce & don't create so many distractions.

Pros

benefits are admittedly pretty good

Cons

EVERYTHING ELSE!!! They treat you horribly, hire people to be managers who never managed before, and then they load you with work that they know you can't complete.

Advice to Senior Management

I hope Wells Fargo is better than the crap I dealt with

Pros

health benefits are decent and reasonable

Cons

you are rated on how quick you can resolve a call, but are expected to sell the caller on limited products that they get the sales pitch for every single time they call. Meetings with managers were primarily based on getting to work on time and acting like adults. I hated this job in their call center. Thier employee "information software" is horrible and if you need help while on a call you are out of luck until a co-workier can help you, thus increasing your call time. Pay is horrible as well.

Advice to Senior Management

hire employees with adult mindset and pay a decent wage

Pros

Mostly M-F occasional weekends. Decent benefits. I enjoyed the customers who banked at the branch where I worked. Comfortable working environment.

Cons

When I first started working for Wachovia sales were important but customer service was equally if not more important. Wells Fargo took over and the demand to sell was overwhelming. Fortunately I was able to leave.

Pros

Large company good opportunity for advancement
With the addition of wells Fargo there is more opportunity to move around to different locations

Cons

Since the wells merger things are jumbled and bureaucratic
Still a very "who you know" environment in the investment bank, not as merit based as other places I have worked

Advice to Senior Management

Provide more tools that will help employees in their career pathing

Pros

Learning, challenging and result oriented culture

Cons

Political and require approval from multiple stakeholders

Pros

The people were great to work with. Work schedule was pretty good.

Cons

Not appreciated. As a teller we had a lot of pressure on us in regards to sales. They wanted us to sale but they did not want us to pressure the customer. The focus of the job was not to help the customer but to help the district managers.

Pros

The best reason to work at Wachovia was our customers and my team members.

Cons

Complete lack of affective and effective management. Complete lack of truthful communication. In some cases extremely poor management skills.