Wachovia Reviews

Pros

Opportunity for advancement, many departments.

Cons

Many barriers to knowledge sharing.

Pros

Employee friendly
easy work from home

Cons

do not have strong institutional clients

Advice to Senior Management

Build strong client.

Pros

For a sales position, if/when all the incentives and team goals aligned, you could be paid very well.

The immediate supervisors I had were great teachers of the position.

Cons

The commitment to customer service was ostensibly driven by employees who are experts in working with clients but it was more about working the system.

If you have any hesitation about selling a financial product, this is not the position for you. Before 2008, the focus was understanding your customer, knowing their goals and objectives and then matching those needs to a product. That changed as the banking environment deteriorated to using double-talk to sell product first, grabbing customers, and worrying later about the connection to their financial situation.

The technology in the branches was terrible. Very old computers and software made things painfully slow.

Advice to Senior Management

During the very difficult fall 2008 period there was a significant lack of communication from management that left the line employees exposed to the high emotion of our customers and without answers or explanations. It felt like an island. Additionally, the information that was eventually disseminated to the front-line employees (for example, about tier 1 capital), and which we were told to repeat, turned out to be completely incorrect.

Trust the employees you have hired to speak with the clients they have developed and to pass on information that is true and objective. Even though 2008 was an exceptionally difficult and extreme time, communication must be there.

Pros

Wachovia encourage training and development and owning your own career. Leadership was very engaged and 'walked the talk'. They were head & shoulders above their competition in the area of Diversity. Human Resources truly partnered witht he business to create a strong ethical and healthy corporate culture.

Cons

It's unfortunate the they were bought out by Wells Fargo. Well Fargo is WAY behind in the area of workforce diversity. Senior Management is primarily made up of "old white men"!!!! To remain competitive and retain a cutting edge workforce, Well Fargo will need to make some MAJOR changes.

Advice to Senior Management

Wells Fargo management should listen to their employees and make some significant changes - in the area of benefits, promoting employee development / education, and modernize their company culture. They truly appear to be still running the company as if the old stagecoach is alive and well!!!

Pros

pay and benefits were good

Cons

Lots of turf control. You couldn't do anything without first checking with 10 other people

Advice to Senior Management

there's a human side to business too!

Pros

Good training available for all jobs.

Cons

High stress on employees not good.

Advice to Senior Management

Focus on employee satisfaction more

Pros

They offered entry level Great Training

Cons

No work life balance made it diffult on the family

Pros

Analytical, Intense, Thoughtful, well paid

Cons

Less Caring, non meritocracy, clubby

Advice to Senior Management

Don't sell the company in distress

Pros

Friendly working environment, Good benefits

Cons

Depending on location, advancement opportunities are small

Advice to Senior Management

Better advancement opportunities , more training. Allow job shadowing for any and all departments. More time away for community services and

Pros

Oppurtunitiesto learn all aspect of the loan mortgage process, supieror management support. Training and development, great place to work and learn

Cons

Company was just to large to get something to senior management and sometime too large to get information to all parties at the same time even through different communications methds.