Waffle House
2.7 of 5 175 reviews
www.wafflehouse.com Norcross, GA 5000+ Employees

Waffle House Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

2.7 175 reviews

                             

60% Approve of the CEO

Waffle House Chairman and CEO Joe W. Rogers Jr.

Joe W. Rogers Jr.

(108 ratings)

36% of employees recommend this company to a friend
175 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Get to meet new people (the good and the bad)"
    in 10 reviews
  • "Great opportunity for advancement if you are willing to relocate"
    in 6 reviews
Cons:
  • "I had to work all holidays and barely got to spend time with my kids"
    in 10 reviews
  • "Upper management did a lot of things that got them investigated by the labor board at one point"
    in 15 reviews
  • Show more review highlights

Reviews

 

I had an okay experience, would not prefer to work here again though.

Waitress (Former Employee)
Alpharetta, GA

I worked at Waffle House part-time for more than a year

Prosflexible hours, there was room for benefits as a part time worker

Consa lot of third shift work hours, not always a safe environment to work in

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Waffle House

People Director (Current Employee)

I have been working at Waffle House full-time for more than 3 years

ProsTraining, Benefits, Stability, Growth, Privately held, No debt, Billion dollar company

ConsPerformance based compensation, work all holidays, stress

Advice to Senior Managementre-focus on work-life balance, more in depth evaluations of performance more often and on a more personal level

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great job for a people person

Master Grill Operator (Current Employee)
Aiken, SC

I have been working at Waffle House full-time for more than 10 years

ProsGet to meet new people, good hours, reliable job, good benefits

ConsVery difficult to get promoted from within, stereotyped for working with the company

Advice to Senior ManagementIncrease pay rates for people who earn it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

it's waffle

Waitress (Former Employee)

I worked at Waffle House full-time for more than 10 years

ProsNice hours for 1st and even 3rd shift, regular customers that treat you like family, tips can be good, some good people to work with.

ConsNot much in the way of moving up, a lot of favoritism and useless co-workers.

Advice to Senior ManagementHire people for their work ethic and ability to wait on customers with a smile not because they are friends or family.

– I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Great pay and benefits, but people can make or break the experience.

Unit Manager (Current Employee)

I have been working at Waffle House full-time for less than a year

ProsPrivate stock options start on day 1 (exercisable 10 yrs later)
Great benefits affordability (depending on Obamacare changes)
Vacations and days off planned one year in advance
Constantly and aggressively expanding - $1B company with ZERO debt!

ConsTime off can change or flux due to weather/events; work ALL holidays, especially Christmas
Commute can be a pain, especially if you're not flexible enough to move
People will throw you under the bus in a heartbeat, be it members of management, or your own associates

Advice to Senior ManagementKeep your friends close and enemies closer (and don't speak off the cuff because you don't necessarily know who you can trust, even in your management team - listen more than you speak)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

District Manager

Waffle House District Manager (Current Employee)
Norcross, GA

I have been working at Waffle House full-time for more than 8 years

ProsStrong company with great peopleand great training.

ConsManagers have to work long hours and come back at night.

Advice to Senior ManagementReduce long hours

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great first job

Grill Operator (Current Employee)
Parker, CO

I have been working at Waffle House full-time for more than a year

ProsIt's a pretty simple job.

ConsA lot of drama between workers. People that work their tend to be lazy.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Challenging

Human Resources Specialist (Former Employee)
Atlanta, GA

I worked at Waffle House full-time for more than 3 years

ProsGreat training and development programs and there are great benefit plans in place to help you grow finacially.

ConsThe major challenge with working here is that you spend a great deal of time at work and your quality of life is not great. Being open 24/7/365 can place a great deal of strain on a person with kids or a family.

Advice to Senior ManagementShow more appreciation to your employees. Saying "thank you" goes a long way.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

it was ok because of my manager

Salesperson (Waitress) (Current Employee)
Buford, GA

I have been working at Waffle House full-time for less than a year

Prosrelaxed attitude. do pretty good on training new people. some managers try to work with you for when you can work.

Conslow paying no brakes and always on call

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Impersonal

Server (Former Employee)
Morrow, GA

I worked at Waffle House full-time for more than 3 years

ProsGreat stock and profit sharing program. If you love to eat Waffle House they have a good meal program for employees. Training is minimum wage but then you go down to servers pay after training.

ConsThis is not a job for a person with small children. I had to work all holidays and barely got to spend time with my kids. I also worked overnight so I slept the majority of the day. October through January is black time. You cannot take of and if you do not show up you are automatically fired. There is no chance for growth. Unless you have no small children, I would not recommend this company because they do not understand or have any empathy for people and their families.

Advice to Senior ManagementTake time to get to know your employees instead of worrying about what was sales for the day all the time. Show a little compassion for the people that work for you and make pennies on the dollar.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Waffle House? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Waffle House reviews and ratings — including employee satisfaction and approval rating for Waffle House CEO Joe W. Rogers Jr. All 175 reviews posted anonymously by Waffle House employees.