Waffle House

  www.wafflehouse.com
  www.wafflehouse.com
Work in HR? Unlock Free Profile

Waffle House Reviews

Updated September 22, 2014
Updated September 22, 2014
242 Reviews
2.6
242 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
137 Ratings

Review Highlights

Pros
  • Meeting new people and having connections with regular customers (in 12 reviews)

  • flexible hours, weekly pay in cash, Christmas and new years bonuses (in 6 reviews)


Cons
  • I had to work all holidays and barely got to spend time with my kids (in 14 reviews)

  • Upper management did a lot of things that got them investigated by the labor board at one point (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    Cash weekly. Fairly easy to gey a schedule to fit your needs. I make good tips because of the side of town I work on

    Cons

    Every single holiday is mandatory. Even fourth of july and labor day. Wait tables because cooks are underpaid. You have to be in a good area to get good tips

    Advice to ManagementAdvice

    Stop making decisions based off your feelings

  2.  

    Seems pretty fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waffle House

    Pros

    Great training
    Good tips
    Fun coworkers

    Cons

    Learning the call system
    Taking money out of your check for employee meals even if you don't eat

  3.  

    Fun. Stressful. Management blows.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson  in  Orlando, FL
    Current Employee - Salesperson in Orlando, FL

    I have been working at Waffle House full-time for more than 3 years

    Pros

    Cash daily as a server and you write your own paycheck, basically.

    Cons

    Grill ops get the shaft. Crappy pay and hours can be cut on a whim for both positions. Servers wash dishes, which is the craziest thing I've ever seen. Ever. Customer service takes a back seat to the "waffle house way." Can't take money at a table; must send them to the register and then meet then there because no other server has the gift of sight... Can't get a drink order until they order food unless you'd like to incur the wrath of management. All holidays are mandatory. Management is overworked and underpaid and our manager, at least, is paid mostly on bonus structure, so when his exhausted incompetence leads to high for costs, there is a blanket blame of streaking to go around. Boo hiss. But I do make good money and get to have dinner every night with the kiddos, so... It is what it is...

    Advice to ManagementAdvice

    Stop overworking managers so.
    Pay grill operators better.
    Give raises to longtime servers... Not just server minimum. Make them feel valued.
    Don't treat employees, especially good/great one, like we're a dime a dozen.

    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    It was awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sever
    Current Employee - Sever

    I have been working at Waffle House full-time for more than 3 years

    Pros

    -good tips
    -friendly coworkers
    -Flexible hours
    -Great job as a college student

    Cons

    -Customers can be rude
    -It is very fast paced

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Not a Bad Place To Work

    Former Employee - Waitress  in  Davenport, FL
    Former Employee - Waitress in Davenport, FL

    I worked at Waffle House full-time for more than 3 years

    Pros

    24hrs so you can pretty much get a schedule to fit whatever you need. Fast turnover so if you treat customers well you can make money.

    Cons

    On your feet a lot. Slow shifts don't bring much business

    Advice to ManagementAdvice

    Treat employees better

  7.  

    Stressful working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson  in  Summerville, SC
    Former Employee - Salesperson in Summerville, SC

    I worked at Waffle House full-time for more than 3 years

    Pros

    -Meet interesting people, regular customers will become like family

    -Tips during peak hours are great

    -Never bored, great environment for staying active

    -Coworkers generally know how to have a good time

    -Good health insurance

    -Stock options

    Cons

    -Training is minimal, new employees are generally thrown onto the busy morning shift and expected to "figure it out"

    -Scheduling is a mess, it's generally easier to switch days with a coworker immediately before the time off instead of asking your manager a month ahead of time

    -You get paid 2.85 an hour, so if you have no customers, you have no money.

    -Stores are ludicrously under-managed, they stopped using assistant managers as often, so most stores' 24/7 needs are met by a single, over-worked manager.

    -You work every single holiday, Christmas is a required day for all employees, as is Thanksgiving, easter, etc. Calling out on a holiday is an automatic termination.

    Advice to ManagementAdvice

    Split up management duties

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It Is Considered Americas Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Person  in  Jacksonville, FL
    Former Employee - Sales Person in Jacksonville, FL

    I worked at Waffle House full-time for more than 10 years

    Pros

    The Hours Are flexible They Have Great Benefits,medical Dental, Life And Paid Vacations

    Cons

    The Ability To schedule time off Can be difficult As U Are Scheduled according to need and Sometimes The upper Management Doesnt Always See The Need For Your time Off.

    Advice to ManagementAdvice

    Be A little More Flexible With your Open Door policy. listen more To your Employees and work on thier needs and the needs of the customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    A waffle house story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress  in  Warner Robins, GA
    Former Employee - Waitress in Warner Robins, GA

    I worked at Waffle House full-time for more than a year

    Pros

    Good company to work for if you are in need of quick cash, you work hard and the pay is low but you get paid weekly in cash

    Cons

    long hours, work is strenuous, and your coworkers can be aggravating

  10.  

    Waffle House is a great company to work for if you want to be a salesperson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson  in  Bedford, TX
    Current Employee - Salesperson in Bedford, TX

    I have been working at Waffle House full-time for less than a year

    Pros

    I was able to go from being a salesperson, to grill operator to a salesperson trainer in a matter of months.

    Cons

    You have to be motivated to work here.

    Advice to ManagementAdvice

    Some advice I would give to management is to be a little less stressful in your decision making process and more people oriented.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waffle House full-time

    Pros

    If you are not good at anything else, they will hire you. You can never get fired.

    Cons

    Upper management are crooked crooked souls.

    Advice to ManagementAdvice

    Stop sleeping with underage staff members.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

Worked for Waffle House? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.