Waffle House

www.wafflehouse.com
Profile Unclaimed

Waffle House Reviews

Updated February 27, 2015
Updated February 27, 2015
305 Reviews
2.7
305 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waffle House Chairman and CEO Joe W. Rogers Jr.
Joe W. Rogers Jr.
176 Ratings

Review Highlights

Pros
  • Known for great job stability (company is not going anywhere), opportunity for advancement, great training program (about 3 months long) (in 7 reviews)

  • Paid Vacation - Every level of management gets 3 (in 12 reviews)


Cons
  • If your immediate manager reports to upper management that you are not a brown noser forget it (in 20 reviews)

  • I had to work all holidays and barely got to spend time with my kids (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    You get out of it what you put into it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson/Waitress in Douglasville, GA
    Former Employee - Salesperson/Waitress in Douglasville, GA

    I worked at Waffle House full-time (more than 3 years)

    Pros

    If you work first shift....great tips opportunities fast paced

    Cons

    Other shifts depending on their locations not as much traffic opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great work place,Associates and managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grill Operator in Jacksonville, FL
    Current Employee - Grill Operator in Jacksonville, FL

    I have been working at Waffle House part-time (less than a year)

    Pros

    Receiving work experience in a fast pace work place.

    Cons

    Learning the marking system.And work place.

    Advice to ManagementAdvice

    Force times distance=WORK

    Recommends
    Positive Outlook
  3.  

    Better than most places

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesperson in Kansas City, MO
    Current Employee - Salesperson in Kansas City, MO

    I have been working at Waffle House

    Pros

    friendly coworkers, lots of lee way, don't need much to get hired, make more than minimum wage with tips, two paid vacations a year, paid weekly

    Cons

    servers don't get raises, corporate has ridiculous expectations of employees, money focused instead of employee focused, have to work 6 days to get 40 hours unless you work 3rd shift

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Needs improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook in New Orleans, LA
    Former Employee - Cook in New Orleans, LA

    I worked at Waffle House

    Pros

    The restaurant is overal okay they have Good managers and hours steady schedules and great and loyal customers that you can really enjoy when they come in.

    Cons

    Bad service from wait staff they have attitudes and they hardly ever get orders correct they argue with each other and customers very unprofessional

    Advice to ManagementAdvice

    Get better wait staff for customers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Server but not a server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson in Jacksonville, FL
    Former Employee - Salesperson in Jacksonville, FL

    I worked at Waffle House

    Pros

    Second and third shift is nice because there is minimal management drama.

    Cons

    Drama Drama Drama; conflicting management styles; selective enforcement of policies and rules; the manager wants it one way, district another, vp another, and then there is the "official waffle house" way; slow to modernize and adapt leading to theft, labor, and product loss; they also get away with not having dishwashers and cleaning staff by calling their servers salespersons instead, so on top of traditional sidework they are responsible for cleaning all dishes, cleaning windows inside and out, cleaning bathrooms, cleaning the ceiling tiles, floors, etc

    Advice to ManagementAdvice

    Listen to what the store level employees say is or isn't working for their location. Not all locations are the same. Staff dishwashers for at least the peak times of days. It may be cheaper for the servers to do it but it is not efficient.

    Neutral Outlook
  7.  

    Great company and People to work with!!.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waffle House District Manager in Atlanta, GA
    Current Employee - Waffle House District Manager in Atlanta, GA

    I have been working at Waffle House

    Pros

    Pay is good. Great compensation. Freedom.

    Cons

    24 hour buisness...so phone is non stop ringing. Have to work a double on christmas day.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Awesome training program and upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Dublin, VA
    Current Employee - Manager Trainee in Dublin, VA

    I have been working at Waffle House full-time (less than a year)

    Pros

    Great support from upper management, training unit manager doesn't micromanage, not bad starting pay at all. Promotions only come from within, so the sky's the limit

    Cons

    As expected, some long unpredictable hours and whiny associates. With no "offices" for operations management, communication can sometimes be iffy

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Would not recommend this place to anyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at Waffle House part-time (more than a year)

    Pros

    You get to meet new people and get to personally know some of the people that come in who become your "regulars". I have even met a couple of famous people.

    Cons

    The payroll is terrible. I can't even get a loan because the pay check doesn't make sense. The management is terrible and there is no team work at my store. The worst manager I have ever had.

    Advice to ManagementAdvice

    Be a manager and take control. Fire the people who are constant no call no shows, do your job and stop trying to please everyone. A manager is a boss, not a friend.

    Doesn't Recommend
  10.  

    Love the customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesperson/Waitress in Atlanta, GA
    Former Employee - Salesperson/Waitress in Atlanta, GA

    I worked at Waffle House

    Pros

    customers, flexible hours, money, hours, family

    Cons

    advancement, management, drama, nosey, unethical

    Advice to ManagementAdvice

    treat employees better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Challenging and rewarding, but time consuming with little time for personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit Manager
    Former Employee - Unit Manager

    I worked at Waffle House full-time (more than a year)

    Pros

    WH is a great company built on great values. There is plenty opportunity for growth with the company. They offer promotions within one to two years. Constant contact and support from upline is great too especially for first time managers.

    Cons

    Awful work-life balance. All holidays are worked, you get a weekend off about once every two months, often required to work evenings and Friday/ Saturday nights. 70+ hours worked per week. You put in A LOT of time and energy for average pay. Also found that the company's value of taking care of their people is not to be completely true. Often times a units need to be staffed overrank your and your staffs personal life/energy levels and leads to burnouts and overworking. Firm, fair, and consistent regarding discipline is also a joke.

    Advice to ManagementAdvice

    Follow through with the values & beliefs the company has in place.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Waffle House Photos

Menu
WH
Behind the Counter

+ Add Photo

Work at Waffle House? Share Your Experiences

Waffle House

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.