Waitrose Reviews

Updated August 29, 2015
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202 Employee Reviews

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  1. sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Waitrose part-time

    Pros

    good customer service and high quality product

    Cons

    some times do the extra shift which is not planned


  2. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fresh Food Assistant in Lewes, England (UK)
    Current Employee - Fresh Food Assistant in Lewes, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Waitrose part-time (More than 3 years)

    Pros

    Great student based team environment, good socials and bonus is awesome! Subsidies food and leisure benefits is very useful at times.

    Cons

    Christmas shifts are ones to avoid and if you want to get bonus but want to quit, then you'll have to make it past Christmas!

    Advice to Management

    perhaps get involved with the partner socials, avoid being stressed and chat to partners on the shop floor and get to know your employees.


  3. Good for staff - bad at efficiency

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - General Assistant
    Former Employee - General Assistant
    Recommends
    Positive Outlook

    I worked at Waitrose part-time (More than 3 years)

    Pros

    - Lots of employee benefits - Passionate workers - Good for young part time workers

    Cons

    - Large wastage - Bureaucracy to an extent. - Customer always right not always applicable

    Advice to Management

    Wastage needs urgent reduction. Management in case have show stark favoritism.


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  5. Supermarket Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waitrose part-time

    Pros

    Range of benefit including annual bonus, PRP, flexible working hours, pay above industry standard and friendly work place.

    Cons

    Very bureaucratic with the simplest of tasks requiring loads of paper work. Also a lot of the job roles are very repetitive and boring but some job rotation is available.

    Advice to Management

    Reduce bureaucracy in the everyday running of the business and make more career opportunities available for lower tier workers


  6. Good for students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant
    Current Employee - Customer Service Assistant
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Waitrose full-time (More than a year)

    Pros

    Its an ok job and the rewards you get as a partner are decent Really good job security, can stay with them for life

    Cons

    Limited career progression Always under staffed so have to work even harder Not rewarded for extra effort Bracknell (Head Office) Disconnected from store life and soak up all the money

    Advice to Management

    Cut Bracknell Staff significantly and go back to basics of running a store


  7. Wonderful place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supermarket Assistant
    Current Employee - Supermarket Assistant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waitrose (More than a year)

    Pros

    Fun to work, excellent opportunities.

    Cons

    Managers don't give that many opportunities to level 9 and 10 partners.

    Advice to Management

    Keep giving opportunities to lower level partners to keep them in the business!


  8. Customer Services Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bath, England (UK)
    Former Employee - Anonymous Employee in Bath, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Waitrose full-time (More than 3 years)

    Pros

    Excellent benefits and staff atmosphere for a low-skilled profession.

    Cons

    Difficult to progress up the ladder to more corporate roles. Rejected automatically for work experience and friends experiencing troubles getting past mid-level management.

    Advice to Management

    Claim to help personal development, which is true up until a certain level but stops at mid-level management.


  9. Good pay, poor management and ethos lies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Team Member in Lincoln, England (UK)
    Current Employee - Operations Team Member in Lincoln, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Waitrose part-time (More than a year)

    Pros

    Pay is good and colleagues are all genuine and nice people

    Cons

    Monotonous work, poor management and complete disregard for the ethos of Waitrose at times by superiors

    Advice to Management

    Less pressure on staff and allow holidays to actually be booked and not rejected every time


  10. Sales Assistant (Checkouts)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They treat their staff well in terms of bonuses, discounts, getting overtime etc. They hired lots of young people which made it a funner work environment.

    Cons

    The endless training upstairs on computers which could take hours. Some of the managers were incredibly old-fashioned and strict.


  11. Generally a good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitrose Supermarket Assistant in Windsor, South East England, England (UK)
    Current Employee - Waitrose Supermarket Assistant in Windsor, South East England, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waitrose part-time (More than 3 years)

    Pros

    Yearly bonus from profits. Close to where I live. Relatively active job. Able to work as part of a team.

    Cons

    Not much chance for career progression. Favouritism for people to do certain tasks. Rude customers. Not much time off. Unsocial hours at times. Yearly pay review.

    Advice to Management

    Avoid favouritism. Let people progress based on merit not who you know.



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