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Glassdoor is your free inside look at Wal-Mart reviews and ratings — including employee satisfaction and approval rating for Wal-Mart CEO Michael T. Duke. All 421 reviews posted anonymously by Wal-Mart employees.

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421 Reviews* in

CEO Approval

Company Rating

* Posted anonymously by employees (updated Nov 19, 2009)

Wal-Mart President and CEO Michael T. Duke

Michael T. Duke

President and CEO

33% Approve

Details

“Neutral”

2.9
1 - 10 of 421 Wal-Mart Reviews Sort by  

Nov 19, 2009

4.0

Wal-Mart Cashier Associate:   (Past Employee - 2007)

Pros

One good thing is that the longer you work the more you can eventually make, and you can also move up into better positions if you try hard.

Cons

Pay is mediocre at best for cashiers, and you may not always get enough hours, or the hours that you want to have,

Advice to Senior Management

Look at the needs of every associate and remember that the management procedures will trickle down to every position in the company.


Nov 16, 2009

3.0

Wal-Mart Anonymous in North Olmsted, OH:   (Past Employee - 2008)

Pros

My coworkers were probably the best memory from Wal-mart. I made a few friends there, some even way older than me. I liked cashiering too even though I was a sales associate.

Cons

I was insanely bored there, doing the same stuff which was zoning all day long. I would probably had rather do cashiering. There weren't any challenges there in the location where I worked. I'm the type of person who wants to be challenged. And for retail that would be selling stuff like warranties or getting people to sign up for credit cards. My last two jobs had that.

Advice to Senior Management

I only wanted 20 hours a week but they kept giving me 30+ hours a week. When I wanted a day off they wouldn't give it to me. Listen to your employees.


Nov 16, 2009

1.0

Wal-Mart Cashier Associate:   (Past Employee - 2007)

Pros

The best reason to work for Wal-Mart depends on how management is ran throughout the facility. Good management equal more money on your check.

Cons

Personally, my pay check was sweet for 1yr after the store opened until the store manager and department managers were either promoted or "replaced".

Note: More $$$ / hrs. Less hrs. / week = tiny pay check
Unless your the Store Manager...

Advice to Senior Management

Fix management problems if not, Wal-Mart will figure-it-out the hard way.


Nov 15, 2009

5.0

Wal-Mart Director of Replenishment in Bentonville, AR:   (Current Employee)

Pros

Walmart is the leader in Global Sourcing and has a great track record for taking care of their employees. They are growing and performing well while others are lagging behind or closing shop.
Sourcing for them would be very exciting given the size of the company and the volume pricing you would be able to achieve.

Cons

You will probably hear from people who think walmart is the enemy of American jobs. In reality they are one of the largest employers in the USA.

Advice to Senior Management

Maybe give some sample interviews to potential candidates so they can understand what you are looking for in competency interviews. Many companies use this approach but the competencies vary a great deal. Even when competencies are similar, Walmart may define it somewhat different than another company because every company culture is different. Empower potential candidates to succeed instead of making them guess what you are looking for in an interview.


Nov 13, 2009

1.0

Wal-Mart Anonymous in Arcadia, FL:   (Current Employee)

Pros

The pay was decent and the benefits allowed for mediocre medical treatment and basic dental. There were no holildays allowed and the pay was always guaranteed.

Cons

Though the pay was decent for the area the workers got treated like animals. They advertise that one can move anywhere in the company but this is not the case. They are more apt to promote someone for a disability and their ability.

Advice to Senior Management

Aknowledge your employees that have management potential from past employement and education. Observe the managment to prevent hiring and promoting family and friends.


Nov 10, 2009

1.0

Wal-Mart Stocker/zoner in Owosso, MI:   (Current Employee)

Pros

Nice people and customers. Very clean store. They are always willing to give customers the best price by matching other store prices or go lower.. They try to be cheaper than the other stores in town.

Cons

You need to be in a click and know the right people, to get any trainning or to move in any deptartments or raises. I had to sign paper stating I got the proper trainning when I didn't. Like how to run a cash register or a telzon/hand scanner. You do get training from videos and on the computer to learn your job plus others that don't pertain to you, but get to learn safety stuff.But what about one on one trainning or things that are not on the computer that needs to be shown. I wonder why not too many people stay.

Advice to Senior Management

Train people, all 3 shift need the same info passed on when there is meetings so everyone is on the right page. Review workers apps for over qualified people so they can have better trainning and be able to move up on the ladder and better pay for the more deserving workers, don't pay someone more off the street when you already have someone qualified in the store. Could of save money and some hardship with the workers you have. Plus interview for all people that apply for new job posting, don't pick the people you want because they are your favorite and in the click. You have alot of good workers that are overlooked.


Nov 10, 2009

2.0

Wal-Mart Store Manager:   (Current Employee)

Pros

With Walmart's size come a lot of flexibility. You can work your way to about anywhere in the country. Being the largest corporation in the world, there is little chance it will be going under any time soon, so there is stability in a tough economy.

Cons

The changes that have come to Walmart have made it no longer the company that Sam Walton built. The Open Door Policy is dead. No one above the Store Manager has any need for feedback or opinion. They are right and who are you to question them? The Senior Management's role is to travel around to store's, pick them apart, and threaten the Store Manager's job. They are all about reinventing the Company image, however they do not want to pay the tab to do this. The store is to be perfect at all times, however Store Management is give weekly the number of hours they can spend which is significantly lower the Walmart's own program calls for. The Company has gone to hiring only part time employees so they can cut hours down to nothing based on sales. It has also become completely inflexible with employee schedules due to the implementation of "Scorecards" which require mgmt to fill the shift in the system exactly, irregardless of availability of potential employees in the applicant pool. We are then coached on our performance on scorecards. Everything is dictated to the Store Management through what are known as "playbooks." These are to be executed without fail, however when sales or profit are not on plan, Store Management are berated for not planning for these. Lastly, bonuses are based on budgets set by the financial gurus at the Home Office and feedback from the Store Manager is not accepted regardless how wrong budgets are. Bonuses for Associates and Managers are then based on hitting these budgets.

Advice to Senior Management

Listen to your people. You have trained us on how to run your business and now you won't let us. Fix the budget system so Associates bonuses are based on realistic stretch goals. Don't allow your Regionals/Divisionals treat Store Management so poorly.


Nov 9, 2009

1.0

Wal-Mart Wal-Mart Assistant Manager in Lake Saint Louis, MO:   (Current Employee)

Pros

Pay is great.
People are good to work with.

Cons

Current market is bias toward favoritism.

Advice to Senior Management

Current regional management and down will only manage one level down. When we worked with Mr. Walton, he would actually tell others to go on and visit with hourly associates, not walk by them and pretend they don't exist. We must take back some of the older Wal-Mart culture and let our associates they are the front line to our great customer service base in order for them to continue to do so.


Nov 9, 2009

4.0

Wal-Mart Sales Associate:   (Current Employee)

Pros

good management. honest with answering questions, healthy enviroment, good co-workers

Cons

irregular scedual. stress from pronounced understaffing. poor job training, low compensation. unpredictable schedual which very signifigantly--and requires my availability ever day of the week between 6am and midnigght

Advice to Senior Management

recognize a moral obligation to treat your employees fairly, not exploting the great advantage you have over them due to your size and the poor economy


Nov 7, 2009

4.0

Wal-Mart Anonymous:   (Current Employee)

Pros

You can move up into management programs at Wal-Mart if you try. Many people complain about not being able to move up but they do not specify that they want to in the career database. Managers in training earn approximately $18 an hour. They require just a GED or high school education so that's great for those who cannot obtain a college degree.

Cons

Have to work nights, weekends, holidays. Pay is extremely low for workers, especially compared to the revenue Wal-Mart brings in. The workers cannot afford to buy a house, car, food etc.. Its' sad.

Advice to Senior Management

Wal-Mart should consider paying employees more that contribute more to the store.

1 - 10 of 421 Wal-Mart Reviews
Wal-Mart Overview (WMT )
Web
www.walmartstores.com
Industries
Size
5000+ Employees, $378B+ Revenue
HQ
Bentonville, AR
Competitors



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