Walden Security Reviews

Updated March 24, 2015
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2.0
52 Reviews
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Amy S. Walden
29 Ratings

Pros
  • Consistent work schedule, type of work is not stressful or difficult (in 2 reviews)

  • Their training is better than other companies, because they want the best people working at the various posts (in 2 reviews)

Cons
  • Low pay does always match workload (in 4 reviews)

  • Then adding in the two days of unpaid (but mandatory per the state) "training", which, at the minimum wage of 7 (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Walden's wage policy. Writer: "Publius".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer Post Patrol With Some Access Control in Chattanooga, TN
    Current Employee - Security Officer Post Patrol With Some Access Control in Chattanooga, TN

    I have been working at Walden Security

    Pros

    In the "new economy" Walden is a viable alternative to other low-end work such as food service or retail and some posts pay somewhat more than those other alternatives. Recent events and announcements in retail, however, will isolate Walden if it doesn't keep up.

    Cons

    Many to most posts pay at or near minimum wage, often to first-job applicants. Question the wisdom of paying those entrusted with the first level protection of people and property to entry level personnel of unknown honesty and diligence making minimum wage. This is a recipe for theft. Further, there is no wage advancement for merit or longevity. The only ways to advance are changing posts or seeking work elsewhere, resulting in high turnover and thus training officers for better paying security providers.

    Advice to ManagementAdvice

    Recruit former military and public safety and pay them an adequate wage with at least a cost of living escalator built in negotiated into Walden's contracts. That would constitute "Setting the Standard by Setting The Example".

    More next time.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Quick job if you're looking for anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge/Security Guard in Atlanta, GA
    Current Employee - Concierge/Security Guard in Atlanta, GA

    I have been working at Walden Security

    Pros

    Decent pay, get to sit a desk if you're a console worker

    Cons

    Plenty of drama, Right to work laws, you never know what kind of account manager tie going to get, never really move up, little to few benefits, kind of risky

    Advice to ManagementAdvice

    Not a very good turnover rate

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. A typical contract security company,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contract Security Guard in Chattanooga, TN
    Current Employee - Contract Security Guard in Chattanooga, TN

    I have been working at Walden Security full-time (more than 3 years)

    Pros

    They'll hire just about anyone, the standards to land a job are quite low.

    You may get placed in a post where you are your own boss and can work by yourself.

    Company takes their armed security posts very serious.

    Cons

    They'll hire just about anyone, the standards to land a job are quite low, expect to work with others whom refuse to pull their weight, won't be there to help you in an altercation because they're scared or physically unable to fight (They'll hire elderly folk whom can barely walk)

    You may get placed in a post where you are dealing with the public, or far worse you must deal with the client (as this is CONTRACT work). Expect to be placed under a microscope and have both client and management watch your every move should your location have cameras, be prepared to answer for every bathroom break or door you opened/

    Company only considers ex-military and law-enforcement for armed security work, a definite pro if you happen to be such, if not however you'll have to work an unarmed post with substandard pay and appealing conditions.

    You will not under any circumstances advance in this company beyond the entry level position.

    As is typical of contract security work you must give up your life to work these jobs. Expect mandatory over-time, constant call ins, and no holidays what-so-ever.

    Advice to ManagementAdvice

    The client isn't always right and trying to appease them isn't working, the reason you go through managers so quickly is because despite their attempts at trying to please CEOs and clients they are never successful and they forget to defend THEMSELVES and the employees, constantly throwing your own workers under the bus is a great way to ruin the image of the company.

    Drop your scummy business practices, if you're going to quote lines from a supposed contract then be prepared to provide an employee with a written copy of it. I can't believe this needs to be said, if you've got employees working a contract, then you MUST provide said employees with a copy of said contract, but this contract only exists when you need to get rid of someone.

    HIGH TURN OVER ISN'T SOMETHING TO BRAG ABOUT.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Just lost my job over something I NEVER actually did.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unarmed Security Officer in Atlanta, GA
    Former Employee - Unarmed Security Officer in Atlanta, GA

    I worked at Walden Security

    Pros

    Easy to get the job but this should have been my 1st clue. They have such high turnover I should have done more research before taking the job. I just wanted to get out of my old job for more money.

    Cons

    Terrible working conditions. Try standing in one place for 12 hrs a day on a concrete or hardwood floor. Then only take a lunch break after 3-3 1/2 hrs, then wait another 3 1/3 hrs to take a 10-15 minute bathroom break. You will worry your bladder is going to explode. They are way understaffed at any given time and cannot give adequate break times. Also, they claim to be para-military but do not have the discipline to really claim this for themselves.

    Advice to ManagementAdvice

    Hired some really qualified people and do everything you can to retain them instead of hiring every average joe that walks through the front door. I doubt they have EVER turned away a single job candidate unless they had prison thug written all over them. It seems you have such heavy turnover because you are trying to justify having your corporate trainer running classes every week. By the way, get your sales people to negotiate better terms when the contracts are signed. Undercutting the competition initially to get business is fine but eventually you have to realize that mistreating your officers will come back to haunt you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Over all a good company to work for with just a few bad things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Chattanooga, TN
    Current Employee - Security Officer in Chattanooga, TN

    I have been working at Walden Security full-time (less than a year)

    Pros

    Working for David Ritterbush was the best thing about working at walden security. He always ade sure we had everything we needed and was always contacting me for other security details and extra over time if I wanted it.

    Cons

    Some of the management would write people up for things they them selves were doing.

    Advice to ManagementAdvice

    Take a closer look at how your field supervisors are trained and how they do things. It would help stop a lot of the problems at the officer level before they ever had to reach upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unarmed Security Officer
    Former Employee - Unarmed Security Officer

    I worked at Walden Security

    Pros

    The work was incredibly easy. Just sit there and sign people in and out, answer the occasional phone call and such. Walk around the location to make sure it's not on fire when nobody is working in there. VERY good about approving time off requests

    Cons

    Incredibly boring. Direct management could be rude at times and very uncaring. Wacky hours and if your relief doesn't show up you're stuck there. Turnover rate is ridiculously high.

    Advice to ManagementAdvice

    If the supervisors and managers were more personable it'd be a much better place to work. Fix the scheduling.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Only work here if the alternative is homelessness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unarmed Security Officer in Chatsworth, GA
    Former Employee - Unarmed Security Officer in Chatsworth, GA

    I worked at Walden Security

    Pros

    The job is not demanding, and you can get by by doing very little at your post.

    Cons

    Lying management. They will tell you someone is relieving you, and then say "Oops, you have to work a 16 hour shift". They will tell you you're getting paid 10.00 an hour, then take it down to 8 and say "Well, I guess someone lied to you" and never say another word about it. Working overtime? Good luck being compensated, it took me 3 months of constant calling of my boss to get my extra hours pay. If this is your first job, good luck getting out of it. The random hours make it impossible to look for something else. You can work as many hours as you want, but no one will be appreciative of it.

    Advice to ManagementAdvice

    Don't lie to your employees. Look at your turnover rate. Do you want no one to work for you? If I heard a friend of mine was thinking of applying at your company, I would strongly advise them against it. I am honestly surprised how you've avoided a lawsuit this long, as I was under the impression that outright lying to your employees was illegal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Very bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Armed Security Officer in Anniston, AL
    Former Employee - Armed Security Officer in Anniston, AL

    I worked at Walden Security full-time (less than a year)

    Pros

    Cant think of any. They deserve no stars at all

    Cons

    Buddy buddy system fire people over hear say that's not even true. Hire in another state.

    Advice to ManagementAdvice

    In another state so don't know what's going on at site. Backs up there supervisors even when they are in the wrong. And doesn't treat all employees equal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful

    walden

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walden Security

    Pros

    none I could see now

    Cons

    Officers do not relieve you on time. Training is unprofessional

    Advice to ManagementAdvice

    retain better officers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. One of a kind!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chattanooga, TN
    Current Employee - Anonymous Employee in Chattanooga, TN

    I have been working at Walden Security full-time

    Pros

    The company culture is warm and welcoming with friendly people that are willing to help whenever you need them. Your success with the company is based on what you contribute. If you work hard and try to make an impact, you truly can. Lots of perks, competitive company healthcare benefits, PTO, scholarship programs (for you and your children) and monthly birthday celebrations to name a few.

    Cons

    I wish I would've started here sooner!

    Advice to ManagementAdvice

    Management is tremendous and although there are some cultural growing pains (due to rapid growth), overall, I couldn't be happier.

    Recommends
    Positive Outlook
    Approves of CEO

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