Walden University

www.waldenu.edu
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Employee Reviews

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  1.  

    Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walden University

    Pros

    Supportive and exciting place to work.

    Cons

    I don't have any cons

    Recommends
  2. 5 people found this helpful  

    Organizational chaos

    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Walden University full-time

    Pros

    There are some great people here who care about doing a good job. They have good ideas and want to make a good student experience.

    Cons

    The staff is given conflicting direction constantly and ridiculous timelines. The organization is so matrixed that no one knows what anyone else is doing and poor decisions result.

    Advice to ManagementAdvice

    Give your staff time to make good decisions and trust that they can do their job.

  3. 4 people found this helpful  

    Oppressive groupthink nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walden University full-time (less than a year)

    Pros

    Relatively flexible with hours and able to work from home on occasion. I can't think of any other pros. Sorry.

    Cons

    Underuse and undervaluing of people with extensive experience in their fields. Micromanagement instead of leadership and trust abounded. Loads of backstabbing. It might be completely different in a different department, but if they treat some departments/employees better than others and don't realize what's going on, then that is still, overall, lousy management.

    Advice to ManagementAdvice

    Stop promoting just because of tenure. Train your employees. Set expectations of establishing trust. And for pete's sake - please teach people that teamwork does not mean everyone has to have a say and everyone has to agree. Groupthink is ridiculous.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Good place for online teacher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Teacher & Mentor in Memphis, TN
    Current Contractor - Teacher & Mentor in Memphis, TN

    I have been working at Walden University as a contractor (less than a year)

    Pros

    Flexible work schedule and location.

    Cons

    Can be a demanding schedule...need to respond 24/7 when students need support.

    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Walden University is a great place to work and attend to further your education.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walden University

    Pros

    The teams are very close and try to work harmoniously together to solve student problems. The IT team is awesome and works hard to ensure the technology is working correctly and is constantly being upgraded.

    Cons

    Not too many Cons for me since working for the university. If there is a problems, I speak to the lead or director and a solution is worked on the solve the problem. The staff at Walden are professional and work hard on behalf of the students.

    Advice to ManagementAdvice

    Continue what you are doing because it is working. Thank you for the positive time that I am having working for the university.

    Recommends
    Approves of CEO
  7. 6 people found this helpful  

    Poor focus, incompetent executives, too many managers not enough focus on student learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN

    I worked at Walden University full-time (more than 8 years)

    Pros

    Flexible schedule to a degree.

    Cons

    Favoritism, lack of focus on scholarship (indeed, to some managers, scholarship is a hobby that interferes with "the business" of getting and retaining students, almost at any cost), hostile work environment, command and control structure. Bunus structure favors upper management and is not at all clear as to criteria for earning a bonus. Pay rate is entirely arbitrary. In spite of the company focus on "social change," the culture of the university is entirely focused on an unnecessary bureaucracy. Courses are not updated (some in more than a decade) or revised in a reasonable manner, and faculty have very little say in the content of the courses they teach.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Great school, wonderful faculty, compelling mission, pretty good leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walden University full-time (more than 3 years)

    Pros

    Working from home is fantastic, flexibility of schedule is great, wonderful colleagues, sense of mission, helping make positive change in the world and in people's lives.

    Cons

    It is easy to feel disconnected from leadership, most academic and business decisions seem arbitrary, feedback from faculty is only marginally considered.

    Advice to ManagementAdvice

    Management needs to create more opportunities for faculty input, and demonstrate that they take their advice.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Great social mission but work overload is unrelenting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Faculty
    Current Employee - Faculty

    I have been working at Walden University full-time (more than 3 years)

    Pros

    Online job means flexible location and, theoretically, flexible time. Curriculum is provided. Colleagues are great.

    Cons

    Every job is overloaded and budget cutting is the company sport.

    Advice to ManagementAdvice

    Think differentiation and quality not budget cutting

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Phenomenal coworkers, poorly trained management, rampant favoritism, wasted talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Advisor in Baltimore, MD
    Current Employee - Academic Advisor in Baltimore, MD

    I have been working at Walden University full-time (more than 3 years)

    Pros

    Coworkers are extremely knowledgeable, professional, and supportive.

    Cons

    According to HUD, salary is at or below poverty level for metropolitan area. Management is uninterested in staff's talents, skills, and abilities. Sexism and racism are accepted. Glass ceiling is firmly in place. Promotion is based on favoritism and if one is willing to work like an indentured servant while keeping mouth shut, unrelated to talent or skill. Work schedule is completely inflexible and workload impossible at times. Some departments actively undermine and work against others. Work/life balance nonexistent. Zero incentives besides helping students achieve goals.

    Advice to ManagementAdvice

    Recognize and reward the talents, skills, and abilities of your staff, especially those responsible for student retention. Provide employee incentives and recognize that they have active lives outside of working hours. Spend money to make money by investing in your human and technical resources, not just maintaining that status quo. Provide monthly meaningful professional development for all departments, especially at the middle management level. Everyone is a work in progress, specifically management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Support for professional growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Staff in Minneapolis, MN
    Current Employee - Academic Staff in Minneapolis, MN

    I have been working at Walden University full-time (more than 5 years)

    Pros

    There is room for advancement and professional development for staff who push themselves.

    Cons

    Company investment in itself and employees is unclear. There are good benefits, but also the sense that the budgets of service-providing teams stagnate or get cut before marketing budgets.

    Advice to ManagementAdvice

    Invest more in cutting edge technologies.

    Recommends
    Neutral Outlook
    No opinion of CEO

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