Walden University Reviews

Updated September 8, 2014
Updated September 8, 2014
46 Reviews
3.3
46 Reviews
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Recommend to a friend
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Dr. Cynthia G. Baum
13 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great school, wonderful faculty, compelling mission, pretty good leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walden University full-time (more than 3 years)

    Pros

    Working from home is fantastic, flexibility of schedule is great, wonderful colleagues, sense of mission, helping make positive change in the world and in people's lives.

    Cons

    It is easy to feel disconnected from leadership, most academic and business decisions seem arbitrary, feedback from faculty is only marginally considered.

    Advice to ManagementAdvice

    Management needs to create more opportunities for faculty input, and demonstrate that they take their advice.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Phenomenal coworkers, poorly trained management, rampant favoritism, wasted talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Advisor in Baltimore, MD
    Current Employee - Academic Advisor in Baltimore, MD

    I have been working at Walden University full-time (more than 3 years)

    Pros

    Coworkers are extremely knowledgeable, professional, and supportive.

    Cons

    According to HUD, salary is at or below poverty level for metropolitan area. Management is uninterested in staff's talents, skills, and abilities. Sexism and racism are accepted. Glass ceiling is firmly in place. Promotion is based on favoritism and if one is willing to work like an indentured servant while keeping mouth shut, unrelated to talent or skill. Work schedule is completely inflexible and workload impossible at times. Some departments actively undermine and work against others. Work/life balance nonexistent. Zero incentives besides helping students achieve goals.

    Advice to ManagementAdvice

    Recognize and reward the talents, skills, and abilities of your staff, especially those responsible for student retention. Provide employee incentives and recognize that they have active lives outside of working hours. Spend money to make money by investing in your human and technical resources, not just maintaining that status quo. Provide monthly meaningful professional development for all departments, especially at the middle management level. Everyone is a work in progress, specifically management.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Support for professional growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Staff in Minneapolis, MN
    Current Employee - Academic Staff in Minneapolis, MN

    I have been working at Walden University full-time (more than 5 years)

    Pros

    There is room for advancement and professional development for staff who push themselves.

    Cons

    Company investment in itself and employees is unclear. There are good benefits, but also the sense that the budgets of service-providing teams stagnate or get cut before marketing budgets.

    Advice to ManagementAdvice

    Invest more in cutting edge technologies.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Academic Advising Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Advisor in Minneapolis, MN
    Current Employee - Academic Advisor in Minneapolis, MN

    I have been working at Walden University full-time (more than 3 years)

    Pros

    Decent benefits and work hours.
    conveniently located in downtown Minneapolis.

    Cons

    Huge disparity in work flow. Make sure that you dont get stuck advising undergrads; these students are accepted into the program no matter what, so you will be dealing with a lot of idiots. Promotion is based solely on favoritism rather than ability.
    Call center environment.
    Management is incapable simply they have reached their personal level of incompetence.
    Lack of diversity. When I left the organization there were only 3 other people of color in the Minneapolis office.

    Advice to ManagementAdvice

    Management should not be involved in hiring or promotion practices. This authority should go to the HR department. HR needs to take a more strategic approach and leadership and morale should not just be evaluated but the current state of affairs should be acknowledged; specifically the extent of favoritism. Don't assume that your employees are unintelligent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Leadership best below executive level

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walden University

    Pros

    Highly educated and supportive colleagues with sincere devotion to learning and academic success.

    Cons

    Executive leadership has become more business-oriented and uses corporate language not shared by all its staff.

  7. 5 people found this helpful  

    Not a good business model; not a good academic model.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walden University full-time

    Pros

    Care is taken in the development of courses; Good professors are hired.

    Cons

    They manage by emotions rather than data and behave unprofessionally. President has no idea how senior managers under her treat people. The HR department is a joke and likely to pull the entire company down. Morale is horrible, but people are too afraid to complain. Watch for increased attrition. People are comfortable tearing others down and people compete internally rather than collaborate. The internal reputation is almost as bad as the external reputation. When I left, I knew tens of people actively trying to get out.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Low Pay for Low Performing Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contributing Faculty Member
    Former Employee - Contributing Faculty Member

    I worked at Walden University part-time (more than an year)

    Pros

    Ability to work from home.

    Cons

    Low performing graduate students who believe that they are entitled to receive A's as opposed to earning them. Low pay yet high expectations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    great and flexible schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graduate Assistant
    Former Employee - Graduate Assistant

    I worked at Walden University part-time (less than an year)

    Pros

    flexible schedule/rewarding work with students.

    Cons

    low pay and mostly unprepared students.

    Advice to ManagementAdvice

    increase compensation and communication.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Contributing faculty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contributing Faculty Part Time in Minneapolis, MN
    Current Employee - Contributing Faculty Part Time in Minneapolis, MN

    I have been working at Walden University part-time (more than 3 years)

    Pros

    Online flexibility, outstanding courses to teach, supportive program managers.

    Cons

    There are no negative aspects of this employer based on my experiences.

    Advice to ManagementAdvice

    Keep up the solid practices

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Needs better distribution of workload, great pay and co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Academic Advisor in Phoenix, AZ
    Current Employee - Academic Advisor in Phoenix, AZ

    I have been working at Walden University full-time (more than an year)

    Pros

    Great pay, great co-workers, great benefits. It's gratifying to help students complete their degrees and meet their goals.

    Cons

    The work load is either feast or famine. When it's busy, such as, students calling in/emailing, the powers that be load us up with work and deadlines that make me want to pull my hair out. And when it's quiet, it's quiet.

    Advice to ManagementAdvice

    Stop micro-managing, start leading by example. As a whole, they need to focus their energy on improving systems and training so that the employees can focus on the most important aspect of their job, helping the students, while minimizing stress and busy work. It is the 21st Century, we have the technology.

    Neutral Outlook
    No opinion of CEO

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