Waldorf Astoria Reviews

Updated July 5, 2015
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26 Employee Reviews

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  1. A change for the better or ??

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT

    I have been working at Waldorf Astoria full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    when you tell people that you work for the Waldorf, you seem to automatically command respect and interest in what you do. And it opens many other doors in life you didn't know exist!

    Cons

    Very corporate culture with all managers and would be managers. Also the in house HR personal are horrible at what the need to do or what they should be doing. And guys no face hair or long hair at any time.

    Advice to Management

    telling people good job or thanking you for how hard you work will only last for so long, you need to show how much you say you care with something other than kind words.


  2. Very proud to work there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director - Undisclosed in New York, NY
    Current Employee - Director - Undisclosed in New York, NY

    I have been working at Waldorf Astoria full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great, hard working team Very well known property, business is good Very professional staff Culture of quickly addressing guest problems, staff is empowered

    Cons

    Union rules can be difficult, make it difficult to service guests Long hours


  3. Helpful (1)

    "Admin"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in New York, NY
    Former Employee - Administrative Assistant in New York, NY

    I worked at Waldorf Astoria full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of opportunity for overtime. Lots of growth opportunity. Looks great on your resume.

    Cons

    It's like high school. There's so much gossip and cliques. There isn't a good work life balance.


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  5. Front Desk Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waldorf Astoria

    Pros

    Good place to gain hotel experience.

    Cons

    Product is inconsistent between properties.


  6. Helpful (1)

    Room Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in Orlando, FL
    Current Employee - Room Attendant in Orlando, FL

    I have been working at Waldorf Astoria full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    When people actually left tips Full time hours Management very helpful to room attendants They try to make work fun with contests and rewards

    Cons

    Not given enough time to clean assigned rooms Very nasty hotel guests Having no carts to bring linen to rooms

    Advice to Management

    Keep doing what you're doing!


  7. "Great Company to work for!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waldorf Astoria full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Luxury environment, great development possibilities

    Cons

    very hard work life balance. Almost impossible take days off.


  8. Helpful (1)

    a great luxury culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waldorf Astoria full-time

    Recommends
    Recommends

    Pros

    opportunitties for advancement, travel perks,good health insurance

    Cons

    work/life balance is not there, pay is not parallel with other luxury hotels

    Advice to Management

    recongnizing the team is great and livingthe values but recognition with management is suffering


  9. Helpful (1)

    The employee turnover rate is high

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waldorf Astoria part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    a fun place to explore, learn and engage with employees and guests

    Cons

    you never know who your next boss will be

    Advice to Management

    Focus on what your guests are saying


  10. Helpful (1)

    Excellent Career Growth Opportunities, Intense Work Culture, Long Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director - Undisclosed in New York, NY
    Former Employee - Director - Undisclosed in New York, NY

    I worked at Waldorf Astoria full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place to learn, strong name to have on your resume and competitive salary (Managers start @ $50K and can easily progress to $60K). Awesome mentorship opportunities and a real fun challenge if you're up for it.

    Cons

    Super long hours, very fast paced and stripped down staff-to-guest ratio at every level of the organization.

    Advice to Management

    Trust in managers to make decisions, less micromanaging.


  11. Helpful (2)

    Walmart astoria

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Orlando, FL
    Current Employee - Cook in Orlando, FL

    I have been working at Waldorf Astoria

    Doesn't Recommend
    Doesn't Recommend

    Pros

    If tou do not wish to learn, be respected, given a raise, have your managers support then its perfect.at the hotel they pride themselves on being five star and open door policies, and good benefits, if you like walking contradictions I say go for it.

    Cons

    No communication. I have to say this there are two capable very reliable trustworthy manager in my department. This two alone almost make up for our chef and sous chef. This job is not a matter of skill but more based on gender, age, and how much you stroke the egos of your elders.

    Advice to Management

    Try communicating, less gossip, no insults, and having your employees backs. You do nothing alone. Try team building activities. Or for starters try showing up to tour own department meetings.



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