Walgreens Reviews

Updated August 4, 2015
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2.9
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Recommend to a friend
Approve of CEO
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Stefano Pessina
345 Ratings

Pros
  • Profit sharing is a great benefit (in 238 reviews)

  • Employee discount comes in handy (in 146 reviews)

Cons
  • Absolutely no Work/Life balance (in 99 reviews)

  • The upper management seemed disconnected with team staff in that store-level problems were sometimes ignored by supervisors (in 150 reviews)

More Pros and Cons

5,362 Employee Reviews

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  1. Helpful (29)

    I Got Lucky... Sort Of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Walgreens part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - The people I work with are awesome, which is not always the case in an up-in-the-air industry like retail. - A quiet neighborhood means less work and less stress - not necessarily a pro about Walgreens itself as much as it's a piece of advice for where you choose to work. - The employee discount applies immediately and is actually pretty good. 15% on everything (except drugs and dairy) and 25% on Walgreens brand products. That's actually REALLY good.

    Cons

    - It's retail, which means no matter how nice it is, you still have to go through silly faux formalities like greeting every customer like their appearance is the best thing about your day - just be glad we don't have to say "Be Well" anymore. That was a travesty. - Depending on your schedule, you'll get picked multiple times in a row to do things like throw out the garbage and clean the bathrooms. - If you're male, expect to do more work - it's that simple. - There is an extremely heavy emphasis on "facing," or making products look nice on the shelves. It's overrated busywork, since those nice products won't look perfect within an hour of the store opening the next day. While it's important on some level, it's not as important as management makes it seem like. - Those yellow and blue tags for sales have to be put up by someone. Expect to stay late on Saturday nights to get as many done as possible. What a huge waste of paper, money, and the possibility of technology (like put digital screens on the shelves for convenient price changes and sales notifications - something, dang). - Even if you wear dark jeans, like brown or gray, some management members won't like that... it's almost like they think Walgreens is some kind of high-class shopping environment. Here's a hint: if it takes you the entire day to realize I've been wearing jeans, I don't think a customer who is in the store for ten minutes is going to notice, or care.

    Advice to Management

    - Cut costs by getting rid of antiquated technology and methods. Like tagging. - Remember to have fun. - Don't put professionalism above being human. I don't know who thought of the idea of saying "Be Well," but that was a huge mistake. Nobody communicates like that.


  2. Helpful (1)

    pharmacist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Plenty of jobs and hours to work

    Cons

    Understaffed, corporate keeps cutting staff hours too


  3. loved them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Mill, SC
    Current Employee - Anonymous Employee in Fort Mill, SC

    I have been working at Walgreens

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great work/life schedule balance wonderful company to work with

    Cons

    none I loved them great management.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist Intern in Dallas, TX
    Current Employee - Pharmacist Intern in Dallas, TX

    I have been working at Walgreens full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    scholarship provided to pharmacy students

    Cons

    none so far, but training time needs to be provided

    Advice to Management

    pay attention to customers


  6. Function Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Functional Manager in Woodland, CA
    Former Employee - Functional Manager in Woodland, CA

    I worked at Walgreens full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company pay's very well, offers stock options and bonuses for this position. benefits are decent including profit sharing matches.

    Cons

    They don't care much about your outside life. expect you to work long hours and multi shifts. health benefits are not that great.

    Advice to Management

    Management needs to realize that people need balance with their life and can't work 60 plus hours every week. Be more compassionate.


  7. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Deerfield, IL
    Current Employee - Store Manager in Deerfield, IL

    I have been working at Walgreens (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Forward thinking companty swiftly changing to grow

    Cons

    positive feedback is very sparse


  8. Certified Pharmacy Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Chadds Ford, PA
    Current Employee - Certified Pharmacy Technician in Chadds Ford, PA

    I have been working at Walgreens part-time (More than a year)

    Pros

    Learn a lot about medications and patient types.

    Cons

    Difficult patients and dealing with insurances


  9. Customer Service @ walgreens

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Costumer Service Representative in Madison, WI
    Current Employee - Costumer Service Representative in Madison, WI

    I have been working at Walgreens full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Better than minimum wage (though not great), can have great employees (dependent on store), ability to climb ladder even if slowly.

    Cons

    Late work hours occasionally, Physically demanding, menial labor, quality of leadership dependent on each store, little amount of time off, mediocre pay


  10. Working at Walgreens is......definitely an experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in New York, NY
    Current Employee - Customer Service Associate in New York, NY

    I have been working at Walgreens part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to meet new people and learn new things. You learn good skills like hospitality, patience, compassion. You also learn how to be more organized and put together.

    Cons

    You get paid minimum wage yet you are doing so many tasks around the store. Customer service associates are responsible for working as cashiers, unpacking items, cleaning the floor, and assisting customers all at the same time. Sometimes the store is busy and it's very hard to complete all your tasks at once.


  11. Pros and Cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good help, good salary, good OT options, AMAZING system, good structure

    Cons

    Small things can be a hassle, such as store-using a marker for the job itself. Low vacation accrual rate, which doesn't even accrue while you are on vacation. Not much pay at all for extra drives, its ridiculous. Bonus is based on impossible parameters, and bonuses seem to be decreasing even though our numbers and profits are increasing.

    Advice to Management

    Lower bonus standards, focus more on customer satisfaction and overall profit.



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