Walgreens Reviews

Updated October 19, 2014
Updated October 19, 2014
3,642 Reviews
2.8
3,642 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walgreens President and CEO Greg Wasson
Greg Wasson
1,933 Ratings

Review Highlights

Pros
  • Profit sharing is a nice added bonus, however it isn't like it used to be (in 226 reviews)

  • Good benefits but they were changing these as I was leaving not sure they are still good (in 138 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 93 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 141 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    It wasn't too bad...at first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Walgreens (more than an year)

    Pros

    Experience
    Certain coworkers
    "Employee discount"
    Nothing else
    Nothing else

    Cons

    Everything else.

    It's a good job if you have no experience an would like to gain some or of you're in college. That's it. My advice: get your experience and get out while you can. This company is going downhill fast. Corporate changes rules almost every week, making it near impossible to keep up with things. You're hired as a part-time employee with the promise that you'll go full-time, but you never do.

    Advice to ManagementAdvice

    If you have to make changes, make them feasible for someone in retail; many of the tasks and rules sound "good" on paper but cannot be applied to real life scenarios. Your employees are not robots and customers are numbers; stop treating them as such.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Not the same company I started for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (more than 10 years)

    Pros

    Walgreens still offers excellent benefits. I've been with them over twelve years.

    Cons

    The company has changed for the worse in the last decade. Hours cut, benefits cut, wages capped, less leadership, less time to care for patients. When there was still a Walgreen's family member board, it seemed the company was customer service focused and took care of their employees. Now it's all about the numbers.

    Advice to ManagementAdvice

    Put more hours for employees back in the stores. The way to get and keep customers is by great customer service which you can't give if you are in a constant rush from lack of help. It also brings down the morale of employees and store leadership when there is not enough help in the stores.

    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great company, but every store is different though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Northport, AL
    Current Employee - Pharmacy Technician in Northport, AL

    I have been working at Walgreens full-time (more than 3 years)

    Pros

    company values, time-off policies, corporate response time,conflict resolution, ability to transfer

    Cons

    promotions, some managers not well trained in communication,

    Advice to ManagementAdvice

    Get training on how to deal with a diverse community

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It's a great learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Walgreens part-time (more than an year)

    Pros

    Everyone was friendly, I didn't feel like I was being looked down at from higher management, everyone was an equal. Management was not afraid to step onto the floor to help an employee or a customer when needed. Definitely a great working environment!

    Cons

    Nothing that I've noted to deter my opinions about the company.

    Advice to ManagementAdvice

    Keep up with the employee/customer relation, it gives those who are looking to management for advice a lot more ease when addressing issues within the store.

    Recommends
    Positive Outlook
  6.  

    organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee in Mobile, AL
    Current Employee - Trainee in Mobile, AL

    I have been working at Walgreens as a contractor (more than 5 years)

    Pros

    great culture , mentors, and a great environmental initiatives

    Cons

    sometimes I would get frustrated with managment

    Advice to ManagementAdvice

    optimization

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    It was a great experience working with customer service!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    Good experience working with customers.

    Cons

    Long hours leads to repetitiveness.

  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SFL in Milwaukee, WI
    Current Employee - SFL in Milwaukee, WI

    I have been working at Walgreens full-time (more than 3 years)

    Pros

    friendly atmosphere
    huge discount
    flexible hours
    easy to get promotions(only if u do an awesome job)
    parallel transfers are very easy too

    Cons

    salary hike is minimal
    need to have more budget so that we have more help keeping shelves full

    Advice to ManagementAdvice

    Increase the budget means more floor help, shelf remains full, customer satisfaction, more customers coming to stores, avoid annoyed customers. Majority of customer complaints are regarding shelf being empty and not finding the product they came for. need to concentrate on that.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Its turning into Walmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Team Lead in Delavan Lake, WI
    Former Employee - Shift Team Lead in Delavan Lake, WI

    I worked at Walgreens full-time (more than 3 years)

    Pros

    You get to learn a lot about everything that goes on in the company.

    Cons

    Hours keep getting cut, and you are forced to do even more with virtually no resources. People are actively discouraged from taking sick days and vacation time because there are not enough hours to cover anybody's vacancy. If you are sick, no one can cover your shift because everyone is already working the max amount of hours allotted.

    Advice to ManagementAdvice

    Loosen your belt. Stop treating your managers a dollar sign, and treat them as people. The customers are not the ONLY people who have rights.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Very fullfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant Store Manager in Minneapolis, MN
    Current Employee - Executive Assistant Store Manager in Minneapolis, MN

    I have been working at Walgreens full-time (more than 8 years)

    Pros

    Good pay for salaried management. Above industry averages. Great benefits with company contributions. Profit Sharing is wonderful and beneficial with company distributions. Regular benefits (medical, dental, ect.) is good. Lots of opportunity to learn, grow, lead, develop. As an assistant store manager, there is much opportunity to analyze current store and competitors. Lots of room for personal contribution in relation to growing the store based on personal ideas and innovations.

    Cons

    As an executive assistant store manager there can be many cons to the job including long hours at times with most of them being on your feet. Leading an entire store of personnel can be challenging at times. The company has recently merged with Alliance Boots and with many changes in the past couple years, there are many more changes to come, which can be very stressful and a bit much at times. The company is constantly re-evaluating and cutting budgets, which can be very difficult on team members. Especially on the assistant store manager, because of being salaried, you have to pick up the slack where no one else can.

    Advice to ManagementAdvice

    Stop cutting hours & give money to stores ($100/year) for employee engagement events. Re-evaluate being open the entire day on christmas and thanksgiving and think more of your employees than business decisions on major holidays.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Able to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    I started with the company as a PT cashier and have been able to work all the way up to an ASM. I've had a strong support system with most of my store managers and mentors.

    Cons

    New restructures have limited the opportunities for new hires and even employees that have been with the company for various durations.

    Recommends
    Neutral Outlook
    Approves of CEO

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