Walgreens

www.walgreens.com
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Walgreens Reviews

Updated March 5, 2015
Updated March 5, 2015
4,341 Reviews
2.8
4,341 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Stefano Pessina
42 Ratings

Review Highlights

Pros
  • Benifits are decent 401k profit sharing pto etc if they right manager you will love the job (in 238 reviews)

  • I also took advantage of the employee discount for a lot of the essentials (in 146 reviews)


Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 99 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 150 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Pharmacy Intern in New York, NY
    Current Intern - Pharmacy Intern in New York, NY

    I have been working at Walgreens as an intern (more than a year)

    Pros

    Organized and very stable pharmacy

    Cons

    Very Saturated with pharmacist nationwide

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  2.  

    Once a great company to work for, now, not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Certified Pharmacy Technician
    Current Employee - Senior Certified Pharmacy Technician

    I have been working at Walgreens full-time (more than 5 years)

    Pros

    Profit sharing is great, insurance is ok, flexible scheduling,

    Cons

    TOO MANY HOUR CUTS! Pharmacy is skeleton staff, which makes wait times go up, which makes people mad. All about the profit, not the customer. Wage caps are ridiculous, as are the expectations of daily vaccinations. Pushing for less inventory, which means multiple trips for the customer.

    Advice to ManagementAdvice

    Quit cutting hours!!! Give us the staff to provide exceptional customer care. You get what you pay for, if you want to keep great employees, you have to offer great pay.

    Neutral Outlook
    Disapproves of CEO
  3. 59 people found this helpful  

    Reinventing Image

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive
    Former Employee - Executive

    I worked at Walgreens full-time (more than 10 years)

    Pros

    The company is constantly looking for ways to improve. There are new initiatives coming out all the time to improve customer relations and experiences. After merging with Alliance Boots to save itself, the new company is located in over 20 countries and has over 360,000 employees worldwide.

    Cons

    The company has been struggling with an identity crisis since 2008. There are far too many new initiatives being implemented at the same time and demanded of field operations while budgets are cut. The old "do more with less" is an understatement of what is taking place at this company. The company is constantly threatening its employees with their jobs. Where threats used to be implied, it is now written in policy. Might still be good place for young newbies who can easily conform to pressures that at one time were considered fascist.. In addition, gone are the days of career opportunities that still pay well and benefits that were worth holding onto.

    Advice to ManagementAdvice

    Take care to stop screwing and constantly threatening your leadership to threaten their teams for compliance. You are not handling this change well at all. Your employees are the life blood of the company that take care of the customers. Having employees who comply solely out of fear goes against what Walgreens used to stand for. Gone are the employees you encouraged for over 100 years to think of creative ways to help improve the company by taking care of customers and increase sales. Now you are creating legions of minions who are demanded to not think at all - only comply. You have betrayed your heritage and lost your identity in the process.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Inconsistent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist Manager in Muncie, IN
    Former Employee - Pharmacist Manager in Muncie, IN

    I worked at Walgreens

    Pros

    A darling of Wall Street, very profitable, great knowledge and a leader in retail.

    Cons

    Does not have great respect for employees, "nepotism" runs rampant, and people management is very inconsistent.

    Advice to ManagementAdvice

    Learn to provide consistent leadership, and produce a greater environment for employees to work where they feel appreciated for their dedicated effort.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Good company to start a career in retail and learn how to manage a business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walgreens (more than 10 years)

    Pros

    Big company with opportunities for continued career growth. Great emphasis on increasing accountability throughout the entire organization.

    Cons

    Company's focus shifted a few years ago from driving store growth to driving shareholder value. Shareholder value is important but at some point it has negatively impacted operations as expectations and standards are not matching with the reality of what can be accomplished with allotted resources. This often times creates an overly stressful environment which creates high employee turnover across the board.

    Advice to ManagementAdvice

    Change is often good, but change for the sake of change is overkill. Company has been successful for over one hundred years for focusing on the basics of prioritizing customer service and the core business. Reduction in labor resources & constantly threatening employees for not meeting almost impossible expectations is eventually going to make this company an average retailer. CEO's engaging in deals with foreign companies with a lot of debt and then resigning after deal is finalized doesn't look good and doesn't make employees feel very confident about the company's future.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    It is a very good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Juana Diaz, PR
    Current Employee - Pharmacist in Juana Diaz, PR

    I have been working at Walgreens full-time (more than 8 years)

    Pros

    Salary, laws compliance, insurance,

    Cons

    too many duties at the same time; staff work schedule; medicines insurance

    Advice to ManagementAdvice

    the work schedule should be monitorized by the high leaders

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great long term employer with good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM in Mesa, AZ
    Current Employee - ASM in Mesa, AZ

    I have been working at Walgreens

    Pros

    Flexible scheduling, good 401k match, easy to request time off and they have a solid discipline process so you know you will not be let go without any kind of warning

    Cons

    hours can be difficult since it is retail and the company can not seem to figure out a way to adapt to new technology so they are constantly going through changes or trying to implement more programs. They have changed management structure now 3 times in the last 5 years and keep coming out with fancier acronyms for customer service.

    Advice to ManagementAdvice

    With all the changes it is hard to get promoted to a store manager. And also due to the fact that they want to make every store the same, managers do not have much input in merchandising anymore which again makes it difficult to stand out

    Recommends
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Probably the same as or better than most retail companies in many ways, better in others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Leader in Raleigh, NC
    Current Employee - Community Leader in Raleigh, NC

    I have been working at Walgreens

    Pros

    Flexibility to be out of the store (in my role), profit sharing is solid and has a variety of good funds to choose from, salary is higher than average for the area and for the work involved.

    Cons

    The company is and has been changing exponentially throughout the last 5 years. Now a global company, outsiders are revamping the company to more closely mirror their European operations. Work-life balance is fair but can be difficult at times of the year and if you are a driven person. Leadership is as mixed as it comes. My current boss is horrible, my former boss was terrific. PTO policy is horrible and benefits were actually lost when they went to this new model.

    Advice to ManagementAdvice

    There is nothing I could say that upper management would listen to unfortunately. It's a "do as I say" environment and many people are scared to color outside of the lines even a tiny bit. PTO policy is embarrassing and unfair. Training is a complete travesty, but corporate keeps trying to reinvent the wheel.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    It is hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager Trainee
    Current Employee - Assistant Manager Trainee

    I have been working at Walgreens

    Pros

    Good experience and training and other employees are good to work with

    Cons

    It is a complete drain on your body and the expectations are unreasonable

    Advice to ManagementAdvice

    Hire more employees

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good depending on manager and store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Lead
    Current Employee - Shift Lead

    I have been working at Walgreens full-time (more than a year)

    Pros

    I've worked for four different store managers. The three good ones made it a great place to work at. The bad one had me ready to quit within two weeks (held out and was transferred after a few months). There is little sympathy for employees at the corporate level (they see us merely as cogs in their machine), so a good and caring store manager is necessary to have a good experience.

    Cons

    Lots of organizational shakeups, no loyalty (long-time employees forced to take pay cuts), poor technical support

    Advice to ManagementAdvice

    Invest in better equipment, make sure you have good store managers and don't rely on meaningless numbers like scan out percentages to make evaluations

    Recommends
    Neutral Outlook

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