Walgreens Reviews

Updated June 30, 2015
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2.9
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Recommend to a friend
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Stefano Pessina
263 Ratings

Pros
  • Profit sharing is a great benefit (in 238 reviews)

  • Employee discount comes in handy (in 146 reviews)

Cons
  • Absolutely no Work/Life balance (in 99 reviews)

  • The upper management seemed disconnected with team staff in that store-level problems were sometimes ignored by supervisors (in 150 reviews)

More Pros and Cons

5,082 Employee Reviews

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  1. Helpful (21)

    I Got Lucky... Sort Of

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Walgreens part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - The people I work with are awesome, which is not always the case in an up-in-the-air industry like retail.
    - A quiet neighborhood means less work and less stress - not necessarily a pro about Walgreens itself as much as it's a piece of advice for where you choose to work.
    - The employee discount applies immediately and is actually pretty good. 15% on everything (except drugs and dairy) and 25% on Walgreens brand products. That's actually REALLY good.

    Cons

    - It's retail, which means no matter how nice it is, you still have to go through silly faux formalities like greeting every customer like their appearance is the best thing about your day - just be glad we don't have to say "Be Well" anymore. That was a travesty.
    - Depending on your schedule, you'll get picked multiple times in a row to do things like throw out the garbage and clean the bathrooms.
    - If you're male, expect to do more work - it's that simple.
    - There is an extremely heavy emphasis on "facing," or making products look nice on the shelves. It's overrated busywork, since those nice products won't look perfect within an hour of the store opening the next day. While it's important on some level, it's not as important as management makes it seem like.
    - Those yellow and blue tags for sales have to be put up by someone. Expect to stay late on Saturday nights to get as many done as possible. What a huge waste of paper, money, and the possibility of technology (like put digital screens on the shelves for convenient price changes and sales notifications - something, dang).
    - Even if you wear dark jeans, like brown or gray, some management members won't like that... it's almost like they think Walgreens is some kind of high-class shopping environment. Here's a hint: if it takes you the entire day to realize I've been wearing jeans, I don't think a customer who is in the store for ten minutes is going to notice, or care.

    Advice to Management

    - Cut costs by getting rid of antiquated technology and methods. Like tagging.
    - Remember to have fun.
    - Don't put professionalism above being human. I don't know who thought of the idea of saying "Be Well," but that was a huge mistake. Nobody communicates like that.


  2. Helpful (1)

    I am happy working here before I start my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tennessee in Hixson, TN
    Current Employee - Tennessee in Hixson, TN

    I have been working at Walgreens part-time (More than a year)

    Recommends
    Recommends

    Pros

    Great people to work with in my store. Can tell they are working hard on bettering their employee's moral and benefits

    Cons

    They just recently merged with Boots so a lot of changes are happening without much heads up.


  3. Helpful (1)

    Purchasing Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Purchasing Coordinator in Northbrook, IL
    Current Employee - Purchasing Coordinator in Northbrook, IL

    I have been working at Walgreens

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company, family atmosphere, room for growth. Big company.

    Cons

    Poor bonus. No paternity leave for men. Old school not very modern.

    Advice to Management

    Listen to employees. Provide men with paternity leave.


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  5. Helpful (1)

    Good to help patients, but no careers options unless you are an pharm D

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Supervisor in Ann Arbor, MI
    Former Employee - Group Supervisor in Ann Arbor, MI

    I worked at Walgreens full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Job was easy. No Stress at all. Focused on Helping patients.

    Cons

    Lacked technology. A lot of management lacked managerial skills and couldn't cope with handling people. Also very little career options available. Little investment in its people. Sr Management had no idea how the call center was ran or the systems used to figure out if we had high or low call volume. Helping patients is always good being the healthcare industry but it was almost a require activity to do extra fundraising all the time. It really took away a lot of focus on making the business leaner.

    Advice to Management

    Invest in People, Technology and you will see a lot change.


  6. Helpful (2)

    It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Deerfield, IL
    Current Employee - Anonymous Employee in Deerfield, IL

    I have been working at Walgreens

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lot of projects. You'll never get bored.

    Cons

    Lots of change, constant reorgs, lack of resources to execute on strategies. Get it done attitude.

    Advice to Management

    Increase headcount. At the end of the day, it's the only thing that will work. We've tried everything else.


  7. Helpful (2)

    Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Las Vegas, NV
    Current Employee - Assistant Manager in Las Vegas, NV

    I have been working at Walgreens

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The benefits are decent for a retailer. 401k options, vacation time, medical and dental benefits. That is pretty much it for pros.

    Cons

    The pay has gone down. They have eliminated one assistant manager position from each store and replaced with shift managers who are paid less money.

    Advice to Management

    Stop trying to cut costs at the expense of employee pay as there are other retailers who offer better pay out there.


  8. Pharmacy Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Broken Arrow, OK
    Current Employee - Anonymous Employee in Broken Arrow, OK

    I have been working at Walgreens full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company with good benefits

    Cons

    Long shifts and need more help


  9. Helpful (1)

    Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Baton Rouge, LA
    Former Employee - Customer Service Associate in Baton Rouge, LA

    I worked at Walgreens part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with other fun employees

    Cons

    Short breaks, Too much expectations, had to do things not in job description

    Advice to Management

    Get more workers


  10. Helpful (1)

    retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM in McKinney, TX
    Current Employee - ASM in McKinney, TX

    I have been working at Walgreens (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and decent profit sharing

    Cons

    Long hours and little help

    Advice to Management

    No advancement available above assistant


  11. Pharmacy Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Minneapolis, MN
    Former Employee - Pharmacy Technician in Minneapolis, MN

    I worked at Walgreens part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Shift rotations made it less monotonous. Fast paced. Ability to cover shifts at other stores. Help from managers when overly busy.

    Cons

    Little pay increase. Hours were cut heavily. Management seemed to come and go. The store changed from a 24 hour pharmacy to only open until 10 pm. Very little practical training.

    Advice to Management

    Focus more on pharmacy training versus interpersonal training. Schedule more than 2 workers on weekend days. Provide more communication with management changes outside of the pharmacy.



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