Walgreens Reviews

Updated April 27, 2015
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2.9
4,640 Reviews
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Stefano Pessina
124 Ratings

Pros
  • Benifits are decent 401k profit sharing pto etc if they right manager you will love the job (in 238 reviews)

  • I also took advantage of the employee discount for a lot of the essentials (in 146 reviews)

Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 99 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 150 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (1)

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Pharmacy Intern in New York, NY
    Current Intern - Pharmacy Intern in New York, NY

    I have been working at Walgreens as an intern (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Organized and very stable pharmacy

    Cons

    Very Saturated with pharmacist nationwide

    Advice to Management

    None

  2. Good work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Springfield, MO
    Current Employee - Certified Pharmacy Technician in Springfield, MO

    I have been working at Walgreens part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good ethics, benefits, scheduling accommodation

    Cons

    inadequate training, tremendous workload at times, average to below average pay, unachievable action plans, severely lacking strong management personnel/skills

    Advice to Management

    Employees are people too, remembering that will limit turnover and increase productivity and employee satisfaction which passes on to customers

  3. Quality analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (More than 10 years)

    Pros

    Been with the company for 11 years love their benefits

    Cons

    In need for development. Management doesn't take the time to develop their employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Certified Pharmacy Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walgreens part-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Flexible with Schedule, especially with college, good coworkers, team environment, requires multi tasking, only viewed this as a temp position putting myself through college.

    Cons

    Always short on help, consistently given work without the manpower to get it done, stressful environment, customer service dealing with upset customers is challenging especially when insurance doesn't cover the meds, or requires approval from insurance companies which takes few days to approve.

    Advice to Management

    upper management quit cutting hours constantly, rarely giving people full 40 hours, hire more people, Can't tell you how many time customers have told me you guys need to hire more people.
    you have good hard working employees, HIRE MORE PEOPLE quit being cheap when you rake in $60 billion a year

  6. Helpful (3)

    Cut budget too much to accomplish daily tasks and service goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Midwest, WY
    Current Employee - Anonymous Employee in Midwest, WY

    I have been working at Walgreens

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Big company which offers good benefits, stability, and profit sharing.

    Cons

    The day-to-day work life is pretty rough. The top leaders try to mask the misery with "engagement" but no amount of employee meetings and jeans days will make up for the stress caused by under staffing caused by budget cuts.

    Advice to Management

    Give the stores more budget and offer higher pay to hourly employees. The quality of employee has drug down the work life experience and customer service.

  7. Helpful (2)

    Sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Lawrenceville, GA
    Former Employee - Sales Representative in Lawrenceville, GA

    I worked at Walgreens

    Pros

    flexible schedule, discounts, being a cashier, face to face customer service

    Cons

    poor pay, boring job, uniform jacket, cold store, working every weekend, not enough help at running registers

  8. Helpful (3)

    A whirlwind experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead
    Former Employee - Shift Lead

    I worked at Walgreens full-time (More than 3 years)

    Pros

    The people. In the more organized stores, the people there work as a cohesive unit. When you have a team that wants the store to succeed, that's when you start getting results.

    Cons

    It becomes a popularity contest the higher up you go. Corporate programs that are initiated for the store level rarely get any sort of support and are usually abandoned within six months to a year after conception. Stores are starting to get understaffed due to 'budget cuts', if the company would see that growing stores aren't able to provide sufficient service they would be able to see steady growth. Company is becoming known for replacing hard working veteran associates for low wage part timers which starts dragging down on the customers

    Advice to Management

    Go back to basics, at the end of the day it's retail where it counts. Allow stores a chance to get sufficient coverage for customer needs and the results will pay. Use the money given out for multimillion dollar 'severance' packages to executives that have no idea what customer service is about to the people on the front lines and you'll see your stores and the company as a whole do better.

  9. Helpful (3)

    photo specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly environment. Flexible hours. Managers will work with your schedule. Decent benefits. Very personal and intimate interactions between customer and employees

    Cons

    Too much hard labor at times for the pay. Asked to meet difficult deadlines on truck day (according to your store and manager). Too many required things to say during check out time. (Suggestive sells, survey)

    Advice to Management

    Be less aggressive when asking us employees to do things. Also stick to a certain policy and stop changing things so often. Also there are lots of changes within districts that leave upper management stressed and they in return release that frustration on us.

  10. Walgreens leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Community Leader in New Orleans, LA
    Current Employee - Community Leader in New Orleans, LA

    I have been working at Walgreens

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Learn management and health care together

    Cons

    Changes recently have hurt all apects of leadership

    Advice to Management

    Need a better selection system for promotions and rely more on mangers to drive business growth.

  11. Great experience and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Culture, Development, Work/life Balance, Mission, Values

    Cons

    There isn't much bad I can say.. They can be cheap at times.

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