Walgreens Reviews

Updated May 28, 2015
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2.9
4,796 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Stefano Pessina
185 Ratings

Pros
  • Benifits are decent 401k profit sharing pto etc if they right manager you will love the job (in 238 reviews)

  • I also took advantage of the employee discount for a lot of the essentials (in 146 reviews)

Cons
  • no work/life balance whatsoever if you are below store manager position at store level (in 99 reviews)

  • Upper management does not seem to care about the well being or the opinions of employees (in 150 reviews)

More Pros and Cons

4,796 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (5)

    I Got Lucky... Sort Of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    I have been working at Walgreens part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - The people I work with are awesome, which is not always the case in an up-in-the-air industry like retail.
    - A quiet neighborhood means less work and less stress - not necessarily a pro about Walgreens itself as much as it's a piece of advice for where you choose to work.
    - The employee discount applies immediately and is actually pretty good. 15% on everything (except drugs and dairy) and 25% on Walgreens brand products. That's actually REALLY good.

    Cons

    - It's retail, which means no matter how nice it is, you still have to go through silly faux formalities like greeting every customer like their appearance is the best thing about your day - just be glad we don't have to say "Be Well" anymore. That was a travesty.
    - Depending on your schedule, you'll get picked multiple times in a row to do things like throw out the garbage and clean the bathrooms.
    - If you're male, expect to do more work - it's that simple.
    - There is an extremely heavy emphasis on "facing," or making products look nice on the shelves. It's overrated busywork, since those nice products won't look perfect within an hour of the store opening the next day. While it's important on some level, it's not as important as management makes it seem like.
    - Those yellow and blue tags for sales have to be put up by someone. Expect to stay late on Saturday nights to get as many done as possible. What a huge waste of paper, money, and the possibility of technology (like put digital screens on the shelves for convenient price changes and sales notifications - something, dang).
    - Even if you wear dark jeans, like brown or gray, some management members won't like that... it's almost like they think Walgreens is some kind of high-class shopping environment. Here's a hint: if it takes you the entire day to realize I've been wearing jeans, I don't think a customer who is in the store for ten minutes is going to notice, or care.

    Advice to Management

    - Cut costs by getting rid of antiquated technology and methods. Like tagging.
    - Remember to have fun.
    - Don't put professionalism above being human. I don't know who thought of the idea of saying "Be Well," but that was a huge mistake. Nobody communicates like that.

  2. Great Place to Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Advisor in Plano, TX
    Former Employee - Beauty Advisor in Plano, TX

    I worked at Walgreens

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Typically flexible hours, opportunities to move up, opportunities to train for various positions.

    Cons

    If you're new, you start at whatever minimum wage happens to be. No negotiation.

  3. ASM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Walgreens full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of growth and career development. Competitive pay, good benefits and flexible schedule. Open door policy and engaging work environment.

    Cons

    Not family friendly at times. Store managers not involved with employees. Lack of appreciation and recognition.

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  5. walgreens

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walgreens

    Pros

    can pick up overtime once in a while

    Cons

    scheduling is horrable, scheduler doesn't care the distance, will send you far away if needed. and one can float forever even if you're skillful.

  6. Very intense and high stress work with the public.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Pharmacist in Norfolk, VA
    Current Employee - Staff Pharmacist in Norfolk, VA

    I have been working at Walgreens full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent computer system enhances your ability to assist patients with their medication management.

    Cons

    The workload brings many challenges to help the greatest number of people. The staffing levels if increased would allow more interaction with customers.

    Advice to Management

    Ask your employees what management could do to make the work place more efficient.

  7. Pharmacy Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Manager
    Current Employee - Pharmacy Manager

    I have been working at Walgreens full-time (Less than a year)

    Pros

    Supportive store managers, exposure and understanding of pharmacy and business metrics

    Cons

    Restraining budgets that hinder achievement of daily tasks

  8. Company takes care of their mangers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Walgreens full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Compensation is one of the best for this industry. Great prescription coverage, free flu shots.

    Cons

    Work/Life balance can be challenging at times. Healthcare benefits could be better.

  9. Too much like high school to be as professional as they expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Oklahoma City, OK
    Former Employee - Customer Service Associate in Oklahoma City, OK

    I worked at Walgreens full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Clear, attainable goals every day. Most work is not very challenging. Over time it is easy to build relationships with regular customers. If you work at a store where the drama is low, it's also easy to enjoy working for your leads and store managers. If teamwork and rewards are stressed its a good system.

    Cons

    Lots of time consuming repetitive work. If the store has too much drama coming from its employees it can be a VERY stressful environment. It's a slightly above minimum wage job. A lot of people don't care because they're not getting paid enough to.

    Advice to Management

    Stress the importance of going above and beyond all the time as the norm, even when there's nothing in it for yourself. Why it's important to serve the community even when there's not an immediate concrete reward. Encourage employees to find that gratification for themselves.

  10. Helpful (1)

    No personal life for middle management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Walgreens

    Pros

    Above average on the pay scale.

    Cons

    Long hours, minimal family life.

  11. Has become a lot better to it's employees in a matter of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in San Pablo, CA
    Current Employee - Sales Associate/Cashier in San Pablo, CA

    I have been working at Walgreens part-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Competitive benefits package, including profit sharing. Has since toned down the degrading working conditions (I'd rather not revisit the details). Job culture is a LOT more laid back now, allowing for a less stressful workflow.

    Major culture changes, added to the digital upgrades really seem to have turned things around. The "new" touchscreen cash registers have decent security protocols, so it's not 100% on the employee to investigate illegitimate customers. Very comfortable work environment.

    Cons

    Almost TOO laid back. If coworkers can't be bothered to offer support when you're overwhelmed with customers, well...tough. Teamwork, as a theme, is slowly becoming a lost art at my store. But this can change.

    Also the pharmacy has effectively inhibited the store operations, resulting in unavailable management staff, front-end support, etc. We're all working hard, and Pharmacy techs are no different. But that department is due for reform.

    Advice to Management

    Be more solution-oriented and flexible as to how duties are distributed, as well as how they are performed. If you change one employees duties, another employee depending on their support can and will be effected, and vice-versa. "Good enough" can't always be good enough. Other than that, I really appreciate the change in culture.


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