Walmart Reviews

Updated October 19, 2014
Updated October 19, 2014
8,382 Reviews
2.8
8,382 Reviews
Rating Trends

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Walmart CEO Doug McMillon
Doug McMillon
1,082 Ratings

Review Highlights

Pros
  • There are opportunities for advancement for those who show initiative (in 74 reviews)

  • Lot of room for advancement up to the salary level, nice schedule for management (in 70 reviews)


Cons
  • With new schedule your Work/life balance is very poor with very little weekends off (in 163 reviews)

  • Do not want to provide full time which allows them to not provide health insurance (in 354 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    One of my favorite jobs thus far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stocker
    Current Employee - Overnight Stocker

    I have been working at Walmart full-time

    Pros

    Flexible and professional with their jurisdiction. higher chances of maintaining the job.

    Cons

    Pay is quite low for the amount of work

    Advice to ManagementAdvice

    Being more organized and higher pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 9 people found this helpful  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Princeton, IN
    Current Employee - Cashier in Princeton, IN

    I have been working at Walmart full-time (more than 10 years)

    Pros

    You work with some good people.

    Cons

    Pay is not good. No room for advancement except if you kiss the bosses butt. You work your butt off to find out you get your hours cut but people who don't want to work get the hours. New people get better shifts while you get bumped to work bad shifts. Most managers at my store are a joke.

    Advice to ManagementAdvice

    Treat your employees better. Promote the people who want to move up and work there butt off. Your management teams at my store show to much favoritism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 13 people found this helpful  

    its okkay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Stocker in White Plains, NY
    Former Employee - Overnight Stocker in White Plains, NY

    I worked at Walmart full-time (more than an year)

    Pros

    clock in and clock out

    Cons

    They are horrible people. They need to treat they workers with dignity

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Great Place To Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Erie, PA
    Current Employee - Assistant Store Manager in Erie, PA

    I have been working at Walmart full-time (more than 3 years)

    Pros

    Great benefits! Flexible scheduling.

    Cons

    Poor communication and inconsistent direction from upper management.

    Advice to ManagementAdvice

    Get on the same page. Either decide to follow company protocol 100% or not at all! Stop swinging back and forth.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 5 people found this helpful  

    To everything there is a season.......except Walmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Walmart Assistant Manager in Waterbury, CT
    Former Employee - Walmart Assistant Manager in Waterbury, CT

    I worked at Walmart full-time (more than 10 years)

    Pros

    Job opportunities were plenty at that time. You had the opportunity to learn everything because there were no hourly associates to give the work to! Three on, three off sounds great until your store manager feels the need to 'request' you come in on your off days because your PAD PARTNER, can't handle all the responsibility when you are gone............
    If the company would look at its beginning and current business model with open eyes, there is a way to achieve the goals they seek without overworking employees and disenfranchising customers.

    Cons

    Taking advantage of advancement opportunities was difficult. It depended on who you are and who you knew. Market level managers manipulate every salaried managers performance evaluation to reflect the outcome he/she is looking for total market. I went from an exceeds performance evaluation at mid-year, to a meets expectations at final, in a 6 month time frame with no negative comments or documentation in the entire year. This was done to every manager in my store, the best and the worst of us all got the same final eval rating. This manipulation occurred because the store financial and profit performance was exceeds, which meant any Manager achieving above a 'Meets Expectations' rating would receive a max bonus. The MM needed to control the cost and impact of our success on the total market results. Store Management bonuses are now tied to Market success, and those results are influenced by the person most in need of controlling these outcomes for their personal benefit. "It's not MY Wal-mart anymore!"

    Advice to ManagementAdvice

    When a Company can't walk it's own talk, it's time to get out! For those with any sense at all...understand that there is a reason the company is ALWAYS hiring and promoting managers! The store manager of one location I worked at went through 30 yes, 30! salaried managers in 3 years!! Do the math! 10 salaried managers a year on average! Unless you are ready to give up your home life, family time and work yourself like a dog, don't go for the money. There are certain areas I would consider working in and suggest if you are interested in Walmart, you pursue Asset Protection Manager-Store, any management position in Logistics, provided you are qualified.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Great intentions, but out of touch with every day reality of running stores.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Columbus, OH
    Former Employee - Human Resources in Columbus, OH

    I worked at Walmart full-time (more than 3 years)

    Pros

    Walmart doesn't deserve it's bad rep. The company has good ideas and they do care about employees, more than is portrayed by an unhappy few. Lots of advancement opportunity if you are okay with falling in line, not with unethical practices or anything, it's just very top - down decision making. Employee experiences vary widely based on the quality of the store mgr (many who were great!). Great emphasis on the open door policy which works well most of the time. Overall better than they get credit for.

    Cons

    Execs are way off base about how things really happen in the stores - mostly because of the expected dog and pony shows when they do actually visit. Also they are so focused on keeping prices (and therefore expenses) low, that stores are chronically understaffed which leads to messy stores, out of stock items, little customer assistance, and the ubiquitous wait in line to check out. Now that I'm no longer w/ the company (downsized), I rarely shop there because it's frustrating to see these issues still not solved. Low prices, if that is what you really care about, this is the place to go, but you get a minimum experience as a customer and often as an employee, too.

    Advice to ManagementAdvice

    Please loosen the choke hold on % to sales to labor costs ... the investment would more than pay for itself if the store level managers had enough employees (and thus, time) to really train and develop your people. One other thing, to really solve store level operating issues, ask and truly listen to what your experienced employees tell you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I worked as a cashier where the AP staff watched us more than the customers. I also workedthe electronics department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wal Mart Cashier/Electronics Sales Associate in Phila, PA
    Former Employee - Wal Mart Cashier/Electronics Sales Associate in Phila, PA

    I worked at Walmart part-time (more than an year)

    Pros

    I enjoyed those who I worked with and the flexibility of the store

    Cons

    Management was terrible almost every department in the store was understaffed. Customer to associate ratio was easily 20:1 if not more. Unreal expectations, upward mobility wasn't based on actual work but rather how close you were with management. LONG LONG hours and very LONG shifts. No work life balance, you get off work and to go home sleep and prepare to get ready for the next day at work. No unions which means no associate protection. Unprofessional managers. This company in n way shape or form values its employees it is completely customer driven.Poor poor poor associate training, its like you do a few computer training's and then they just throw you to the wolves , to fend for yourself. It's a real learn as you go type of environment.

    Advice to ManagementAdvice

    Need a serious fine tuning and readjustment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    OPEN DOOR MEANS< THERE IS THE DOOR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wal Mart Cashier in Simi Valley, CA
    Former Employee - Wal Mart Cashier in Simi Valley, CA

    I worked at Walmart full-time (more than 8 years)

    Pros

    Great co.workers , great customers

    Cons

    They promote only their buddy's, not the most qualified!

    Advice to ManagementAdvice

    Return phone calls. take away your open door policy! If you use the open door you will be fired 9 people in 3 mo, by same Asst. Manager some fought for their jobs back and got them. Some is wrong in Simi. Bring back Sams Values!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    It was good then went downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Highland Village, TX
    Former Employee - Department Manager in Highland Village, TX

    I worked at Walmart full-time (more than an year)

    Pros

    You learn many tasks and you're always busy. Associates are friendly and like family.

    Cons

    Management will take you away from jobs that need to be done and then be upset that they weren't finished

    Advice to ManagementAdvice

    If you pull sometime to help in another department, wait for them to finish what they were asked to do previously, or make sure if they stop that it's communicated to management. Communication is key, and Walmart lacks that terribly.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Clarification of some misconceptions of Wal-mart employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager (CSM)
    Current Employee - Customer Service Manager (CSM)

    I have been working at Walmart part-time (more than 10 years)

    Pros

    I love the benefits available for me to buy into as a part time employee, the right to vacation and personal time as part-time employee. 401K and stock purchase options with matching funds as a part-time employee. Fair wages and opportunity for advancement if desired. I have 10 years in next month. I am very happy with my job. I am an educated, pushing middle aged female that puts family and personal passions such as my charity work first. Wal-mart has been great to and for me through all of it. I work hard when I am there and therefore I feel I am well respected. I enjoy the atmosphere of my workplace. We have a great "Team" in my opinion and I have seen many upper managers come and go but we always manage to maintain our environment through it all.

    Cons

    I find that the "score card" issue sometimes makes it extra challenging for us on the front end to train new cashiers as long as we would like to and or to cross train for service desk and such. If they are on the register schedule and not ringing on their own my understanding is it counts against the score. If we want to put them on the service desk to train and therefore they are not on the registers it brings us down in scoring too. This is a challenge I would like to see a solution to in order to better train and serve the customers better in the end.

    Advice to ManagementAdvice

    My biggest advise would be to require ALL floor associates to have register training as back up to the unexpected influxes of business during little pieces of the day, unless they have an accommodation. For my store continue to stay approachable to all employees and mingle among the cashiers, floor associates etc... as much as time allows, as you already strive to do. I think a big piece of our success is that no position feel unnoticed or unimportant. We are a team! Thanks for my last 10 years. I hope to enjoy going to work for many more. I would also like to say that through the years I have seen positions available that have really good people knocked out of the running due to their "availability", as a result an lesser qualified person is put into that position. While I realize that "availability" is imperative to fulfill the shifts, I would like to see more superiors look at meshing two people more qualified and mesh their schedules instead of the one easy choice that will fall into place. Our outcome would be better serving to the store and to the customers. I have had this thought well received in the past with my managers and the results were much more productive in the end even though the scheduling took more focus on the part of that said manager due to the decision to "mesh" the two better choices.

    Recommends
    Positive Outlook
    No opinion of CEO

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