Walmart eCommerce Reviews

Updated September 21, 2014
Updated September 21, 2014
190 Reviews
3.2
190 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walmart eCommerce President and CEO, Global eCommerce Neil M. Ashe
Neil M. Ashe
69 Ratings

Review Highlights

Pros
  • Company stresses work/life balance and strives to be great place for working moms (in 19 reviews)

  • Great place for people who want to have a big impact, learn about scale and love retail (in 10 reviews)


Cons
  • There is no work life balance working in services due to the growing demands that need to be delivered (in 7 reviews)

  • Providing false agenda and manipulating the growth to their upper management in multi folds (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Trying hard but will never quite get it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce full-time for more than 5 years

    Pros

    You'll meet some great people here but you may bond with them for the wrong reasons -- people tend to form strong work connections when they're at odds with the organization around them. Lots of industry analytics applied to the work, so you do get a sense of why a marketing effort worked or didn't.

    Cons

    You can never really be a nimble ecommerce organization when you're weighed down by a huge, cumbersome analog-oriented headquarters. The Arkansas culture is too strong an influence and tends to undercut any momentum the website gets going. Too much second-guessing, conservativism, and fear of being a leader or taking a stand in the industry. Way too many reorgs.

    Advice to ManagementAdvice

    Don't treat employees like children. Recognize the talents and skills that people bring to the table from their past experience and fill positions with the right level so junior people are set up to develop skills and senior level people can apply what they know. Lose the Walmart cheer, it's cultish and creeps people out.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce

    Pros

    I really like my co-workers and I like having resources to work with to get stuff done. I mostly grew up (professionally) in cash-starved startups, so this is a change for me. I get why the strong culture works for them.

    Cons

    I am under titled (working on that) but otherwise happy there. Stressful around Holidays, but that is understandable. I had a crappy boss for a while, but that person left and I have a really great boss now. So like anywhere, who you work for matters.

  3.  

    Advacement

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walmart eCommerce

    Pros

    Low pay when I started but good pay if you advance past zone manager.

    Cons

    Long hours. No work-life balance.

    Advice to ManagementAdvice

    Value every associate.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    It is what you make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchant  in  San Bruno, CA
    Former Employee - Merchant in San Bruno, CA

    I worked at Walmart eCommerce full-time for more than 3 years

    Pros

    Feels like a family, a community.
    Everyday is a challenge and you must have an out of the box attitude to win.
    So much to learn from. Very smart associates.

    Cons

    Political.
    Competitive.
    Teams over step boundaries to win.

    Advice to ManagementAdvice

    Take associate surveys seriously. Grow your teams. Teach your associates new things. Too many managers focus on their own career growth and leave their reports hanging. Especially in merchandising.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Significant pool of talent in need of direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walmart eCommerce full-time for more than a year

    Pros

    Great environment, talented and transparent coworkers, and overall an exciting company to be a part of. Everyone is happy to discuss their work and teach you about their business to help you grow and develop.

    Cons

    Walmart eCommerce is just one piece of a very large organization. It is a challenge to understand what are the resources that can be shared with Bentonville or 3rd party services, and what needs to be homegrown. Finding this balance seems to be the greatest bottleneck to progress. It feels like there is not enough of a vision of how to manage each one of the disconnected systems (despite the leading initiative by Engineering), and "systems constraints" continues to be a scapegoat to explain an inability to scale.

    Advice to ManagementAdvice

    It is ok to be wrong or pursue the wrong strategy, being transparent with your team is more important. What eCommerce needs to be competitive is clear, but how the entire company is going to get there (not just teams supporting the front-end site) is a very muddled picture.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 10 people found this helpful  

    Awful work environment, false culture, old technology and politics galore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head of a Dept  in  San Bruno, CA
    Former Employee - Head of a Dept in San Bruno, CA

    I worked at Walmart eCommerce full-time for more than 3 years

    Pros

    They are trying hard to catch up to Amazon, but never will.

    Brand for @WalmartLabs attracts tech talent, but they leave after being sold false story.

    Growing, but due to high attrition and low retention cubes are endlessly rotating or empty.

    Big giant company on your resume, but awful brand and lack of marketability when you leave

    Hope: new CEO

    Sunnyvale office, but good luck getting a seat there as it is only for engineers or special people

    Cons

    Politics: worse than any other company and worse than they paint it to be

    Management is built of ex eBay, Yahoo, Amazon and Walmart corp people who are building teams of robots like them. Not working. Promotions are based on who you know not your great work or great ideas. Reviews and ratings are a joke and leaders have to be forced by HR to actually do them and forced with 10 reminders to set goals. Poor HR team overall. Transactional at best.

    Corporate rains on your ideas and your parade when you accomplish something. Corporate has antiquated ways and "this is the way we've always done it" mentality.

    They promote diversity and have ARGs but ultimately no leadership support, budget or commitment to actually accomplish change. They hire tons of white men, hardly any women and when women leaders are hired, they don't promote from within but open roles that internals don't even get the chance to interview for or trial.

    Not going anywhere until corp releases reigns and lets them actually operate like a start up.

    Its a rumor mill with a bunch of high school students running around leading teams, HR and the business. Competency based hiring would help.

    Advice to ManagementAdvice

    Truly listen to your people. Try focus groups or reading the annual survey results.

    Watch the people you hire and try not to only hire referrals from the same 3-4 companies.

    Loosen up the corporate Bentonville reigns and actually operate like a Silicon Valley company with Fortune #1 support and strength.

    Be true to the story you tell when interviewing. The honeymoon ends too quickly and the revolving doors of people, management and executives makes it so inauthentic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Lots of work, lots of frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce full-time for more than 5 years

    Pros

    Great investment in technology. Large size means ability to touch just about every aspect. HR seems to be making an effort to make it a "fun" place to work.

    Cons

    Usual office politics. Promotions largely determined by brown-nosing. Mgmt constantly sends out mixed messages and unachievable "goals". Lots of new talent coming in that knows everything better and then can't deliver, leading them to blame everybody but themselves. Zero work-life balance (ironically the homeoffice in Bentonville seems to do a much better job there).

    Advice to ManagementAdvice

    Follow the company values of Work-Life balance. Better Planning would help a lot, as most decisions seem reactive rather than proactive.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Fast growing division within Walmart with startup culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce full-time for more than 8 years

    Pros

    Very solid foundation backed by the big Walmart. But the Walmart eCommerce division is small enough to enable us try new things in fast pace as other startups. Associates here are encouraged to adopt new technologies or invent new solutions if not found in the open source. Executives keep us informed with business status via monthly All Hands. Environment is considered work-life-balance as the organization expands to multiple locations where associates can choose to home base in nearby office location. Since we're growing and expanding very fast, there are plenty projects you can work on so as plenty opportunities available within the eCommerce division.

    Cons

    Sometime turf war got into way more often than trying to solve business problem as a whole. Not only is the original good idea stolen by other team who owns the turf, the ownership of a hot problem is often thrown between the fences which delays the resolution to our business user. Internal transfer between organizations could be difficult especially changing between two different VP organizations (turf war again rather treating talent as shared asset for the business).

    Advice to ManagementAdvice

    Executives should remove turf war completely and encourage "One Team, One Result" culture.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 6 people found this helpful  

    It used to be a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Walmart eCommerce full-time

    Pros

    The people. Especially those that have been there a while. Pre-@labs, this place had a supportive and family culture.

    Cons

    Post-@labs, full of egos and very cutthroat. CTO loves this. Sr. leaders aren't working towards a common goal. They compete against each other for the CTO's favoritism.

    Advice to ManagementAdvice

    Get rid of the bad leadership. You still have a good team there. You can undo the past few years of wrong doing this way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Ineffective management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA

    I have been working at Walmart eCommerce full-time for less than a year

    Pros

    pay package, challenging work, start-up environment

    Cons

    benefits, middle management, upper management, culture, No work-life balance

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Worked for Walmart eCommerce? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.