Walmart eCommerce Reviews

Updated August 26, 2014
Updated August 26, 2014
187 Reviews

3.2
187 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Walmart eCommerce President and CEO, Global eCommerce Neil M. Ashe
Neil M. Ashe
67 Ratings

Review Highlights

Pros
  • Company stresses work/life balance and strives to be great place for working moms (in 19 reviews)

  • Great place for people who want to have a big impact, learn about scale and love retail (in 10 reviews)


Cons
  • There is no work life balance working in services due to the growing demands that need to be delivered (in 7 reviews)

  • Providing false agenda and manipulating the growth to their upper management in multi folds (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Huge potential mired in bureaucracy and disorder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director  in  San Bruno, CA
    Current Employee - Senior Director in San Bruno, CA

    I have been working at Walmart eCommerce full-time for more than 3 years

    Pros

    The largest retailer in the world. Huge opportunity to capture greater share of eCommerce.
    Lots of really smart people.
    Real work/life balance.
    Recent changes in compensation make company competitive in Silicon Valley
    Real interest in Diversity (women, lgbt, cultural)
    Neil Ashe has great ideas and is inspiring.

    Cons

    Teams can be very territorial and tribal
    Engineering trying to run agile with the resources for waterfall.
    Lack of clear guidance on direction in technology orgs.
    Enough resources to keep up but not innovate

    Advice to ManagementAdvice

    Pick a direction and stick to it. Stop being penny-wise and pound foolish. Customer focus means knowing who your customer is not just saying you are customer focused.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Blue Collar Mentality in Walmart, Excellent colleagues in the @Labs divison

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  San Bruno, CA
    Current Employee - Senior Software Engineer in San Bruno, CA

    I have been working at Walmart eCommerce full-time for less than a year

    Pros

    Good technical talent. It is a mix where a lot of them are fresh out of school but have PhDs. Very few senior technical staff.

    Cons

    Most of the non-walmartlabs management that you have to deal with is quite political and extremely hierarchical in org.
    This goes down to the ground staff also. Case in point: I had parked my car in the one of many visitor parking spots because the garage was filled up completely. I was questioned as to why I had come in that late (11 am) by the security guard !!! This is one of many examples, but you get the idea.
    And yes, If you lose your badge, its 25$ to get a new one (out of your pocket :))

    Health benefits are really poor.

    Advice to ManagementAdvice

    Remains to be seen if the culture will survive since most of walmart has a very different culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Slow Process, not thinking out of the box. Largely constrained by the big company mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior User Experience Designer  in  San Bruno, CA
    Former Employee - Senior User Experience Designer in San Bruno, CA

    I worked at Walmart eCommerce as a contractor for less than a year

    Pros

    Life is easy since the pace is slow
    Good collaborations with a good agile process even for people work remotely

    Cons

    Not very inspiring
    Slow process
    Frustrating middle management at manager to director level

    Advice to ManagementAdvice

    Hire the right mid management and start change the mentality of big company move slow. The top management need to step back and trust the younger generation if they want true innovation.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    walmart labs

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce

    Pros

    great place to work at

    Cons

    should look at insurance benefits

  6. 1 person found this helpful  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce

    Pros

    Results driven and deliverables recognized

    Cons

    Constraints tied with Walmart Corporate

    Recommends
  7.  

    2 years in at Walmart Global eCommerce --> momentum building

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA

    I have been working at Walmart eCommerce full-time for more than a year

    Pros

    exciting to see talent density beginning to surge as company gets extremely picky about new hires
    lots of growth opportunities around new platform (in all areas)
    tangible signs of momentum across key metrics
    Leadership team is clear about the vision

    Cons

    getting a little tight on space
    no SF satellite office

    Advice to ManagementAdvice

    Know we have to excel at the fundamentals but want to tackle non-linear growth strategies as soon as possible

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Right hand does not know what left hand is doing - and worst overall benefits in tech industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Engineer  in  San Bruno, CA
    Current Employee - Staff Engineer in San Bruno, CA

    I have been working at Walmart eCommerce full-time for less than a year

    Pros

    - Your co-workers are excellent engineers
    - Ample of opportunities to learn new things (@ only in selective teams)
    - Your work impacts millions of people everyday.

    Cons

    - Worst medical plan I have seen in 15 years of my carrer - my neighborhood grocery store has a better medical plan for its employees.
    - Medical plan is expensive too and benefits are way poorer (I bought mine directly with Kaiser than going through Walmart last week as I did not receive my plan medical cards after waiting for three months- Also buying direct has better coverage and almost the same price)
    - Pharmacy plan is useless (you can just go to Walmart pharmacy as that will be cheaper)
    - ESPP plan is a joke
    - Employee discount center is another joke (Costco has better prices for movie tickets/theme parks then employee discount center) - practically I have never heard any one bought or used walmarts employee discount center for anything as it is ridiculous
    - Registered holidays (only 6) and PTO including sick (only 20) are way below software company standards.
    - You will have to pay for lot of things out of your own pocket - Like if you loose your badge, you have to pay $25 to get a new one. Never heard of this one before till orientation in Walmart.com
    - Business Travelling expenses - they nickel and dime you for small stuff and for pretty much everything.
    - For internal information and intranet, their are 3-4 different websites. The internal information system is so messed up that I have practically stopped using it.
    - Enrolling to benefits and getting your medical cards is just a nightmare. Three months already and I have not received my medical plan cards yet.
    - Upper management has no idea what they are doing - They start a project with so much energy and before you know they shut it down as 6 months down the line they come to know that some other team in the company is doing the same thing.
    - KEEP IN MIND - $150K salary here = $120K in any other tech company(due to benefits and other programs) so do not get fooled for high salary offer.

    Advice to ManagementAdvice

    - Please improve internal communication. You have no idea what your teams/staff is doing. Same work is done by not only two teams but multiple teams.
    - You can not treat engineers who make more than $100K and are highly educated the same way as you treat your retail employees who make 30K. If you want to treat everyone same, you better treat every one better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    One of the worst places I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Walmart eCommerce as a contractor for more than a year

    Pros

    *Keep in mind this is from a engineering/QA/product mgmt POV:

    - Plenty of room to rise up and get that title if you can last long
    - Most business partners are pleasant to work with
    - There are lots of good people there, but many have left in the last ~2-3 years so not sure if that's a pro anymore

    Cons

    *Keep in mind this is from a engineering/QA/product mgmt POV:

    - Too many changes and its constant. They'll re-org every 1-1.5 years! People have had 5 different superiors in 1-2 years!
    - Morale is super low
    - Ridiculous timelines with ridiculous features with no resources
    - A bit like the blind leading the blind
    - No vision, and if there is/was it constantly changes
    - Some leadership and new folks they've hired since starting WalmartLabs are pretentious and not pleasant to work with.
    - Business partners often don't understand software development and the amount of time/resources it takes to build. I've been told, "well, aren't your agile? Doesn't that mean I will get my products even faster!"
    - No sense of change management whatsoever
    - Lots of politics
    - Some leaders are promoted so fast without much reason so they are not seasoned or groomed correctly
    - Benefits package compared to to other tech companies is a bit of a joke. Simply because it is retail.
    - Turnover is a huge issue.

    Advice to ManagementAdvice

    If you're serious about catching up to competitors you have to stick to a vision and organization for 5 years+. Be willing to invest in technology, your people and expect mistakes and losses in your business for the years to come! You can't have your pie and eat it too.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA

    I have been working at Walmart eCommerce full-time for less than a year

    Pros

    Strong culture. Lot of extra curricular activities :) Supportive environment. Lot of knowledge in-house. Industry leader. Will look excellent on resume. eCommerce treated different from Stores as a company. Smart leadership willing to make changes.

    Cons

    Not many that I can think of. I believe some legacy policies/work processes taken from store need update/changes - while the dotocm business needs to utilize legacy knowledge, it also needs to evolve from it.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Fast paced, great people culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  San Bruno, CA
    Current Employee - Senior Financial Analyst in San Bruno, CA

    I have been working at Walmart eCommerce full-time for more than a year

    Pros

    - lots of room for growth due to rapid expansion of the business.
    - good culture for working parents, many of the people that I work for in finance are able to have flexible work schedules and telecommuting

    Cons

    - very report-focused, sometimes feels like no one is reading them
    - burn out seems to be a reason why people move on to other companies

    Recommends
    Positive Outlook
    Approves of CEO

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