Walmart eCommerce Reviews

Updated April 24, 2015
104 reviews filtered by
  • San Bruno, CA
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104 Employee Reviews

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  1. Helpful (11)

    Great place to coast (WalmartLabs)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in San Bruno, CA
    Current Employee - Senior Product Manager in San Bruno, CA

    I have been working at Walmart eCommerce full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Salaries are competitive (for Labs), great work-life balance if your team is laid back (like mine). The culture is more or less of a typical Bay Area internet company. People are generally nice.

    Cons

    Benefits are sub-par for a company trying to compete with Google, Facebook; health insurance is something that definitely needs to be considered when negotiating (same selection as store employees). Hiring process is a bit questionable; there doesn't seem to be a ton of concern for culture fit, at least on the Labs side. Labs leadership seems rather hands off; I sense that they are coasting as well, as they are not held accountable for anything important like revenue. The expectation is that you under-promise and over-deliver. There isn't much incentive to innovate.

  2. A great place to get retail experience with multiple opportunities presented to capable candidates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA

    I have been working at Walmart eCommerce full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    A flexible and open work culture
    Good colleagues
    Solid work life balance
    Interesting work
    Incredible impact
    A desire to constantly improve and solicit feedback

    Cons

    Executive alignment
    HQ in Arkansas drives most decisions
    Like most companies in tech, bottleneck is getting engineering resources

    Advice to Management

    Continue investing in your workforce
    Gain and communicate one aligned POV to employees
    Align with Bentonville

  3. Helpful (5)

    It helps to really like Walmart as a brand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Bruno, CA
    Former Employee - Anonymous Employee in San Bruno, CA

    I worked at Walmart eCommerce full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of positive talk coming from management at monthly all-hands meetings are encouraging. Cafeteria is about average. Workout facility and showers are a plus. Company location has free parking. They are spending a LOT of money to beef up their eCommerce efforts to catch up to Amazon.

    Cons

    Square brand. I worked with a lot of people who said they would never buy from Walmart, even if they were local to the immediate area, which I think translates to a bit of a branding issue that they need to overcome. Walmart is a company that is about helping people save money, but how that translates into their internal culture was a bit of a mystery to me, and I don't know if employees there are buying that message where value creation is concerned.

    Advice to Management

    Become the brand that even your employees will buy from in order to prove to the rest of the world that you are who you say you are. And stop being so uptight about things such as employees having alcohol on-premises or working off-site, while Youtube across the street is having weekly beerfests, DJs and rock bands.

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  5. Good company but needs a lot of focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Software Engineer in San Bruno, CA
    Current Employee - Staff Software Engineer in San Bruno, CA

    I have been working at Walmart eCommerce full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good culture, moral values and work life balance

    Cons

    Needs prioritization and lack of customer experience experts - product managers specially.

  6. Helpful (3)

    UX Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior User Experience Designer in San Bruno, CA
    Former Contractor - Senior User Experience Designer in San Bruno, CA

    I worked at Walmart eCommerce as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Managers are nice people, very down to earth
    - Free shuttle from all over the Bay Area
    - If you are looking for a 9 to 6 job this is the place for you
    - They can let you work from home once in a while

    Cons

    - The culture is a little bit boring, you can get in and out everyday without talking to anybody
    - Managers are really nice people but uninspiring
    - Lack of teamwork or collaboration
    - All the projects are very very low pace and some are boring
    - They don't really have any other perks, no food provided and the gym is super tiny
    - The environment is not innovative at all, they are trying to be but they are not

    Advice to Management

    They need to learn how to utilize talent better.

  7. Helpful (3)

    Great people but lacks an innovative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience in San Bruno, CA
    Former Employee - User Experience in San Bruno, CA

    I worked at Walmart eCommerce full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - People are very smart and talented
    - Compensation is competitive
    - A lot of events and activities that you can join or attend
    - A lot of diversity
    - Free lunches on Fridays

    Cons

    - UX is top-heavy so there isn't a lot of room for growth or promotion
    - Imitate vs innovate – seems like we're always playing catch-up and often time copying Amazon's strategy
    - Working inside @walmartlabs, there's an expectation to have opportunities to work on new product development or pitch new product ideas. But there were very few, if any, opportunities
    - Does not move in a fast-paced environment and there are too many levels of approval process
    - If you are ambitious or an over-achiever, you will feel under-utilized

    Advice to Management

    - Trim the fat on the top to allow growth on the middle and bottom
    - Fully utilize top talent

  8. Helpful (1)

    Great environment to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agile Project Manager in San Bruno, CA
    Current Employee - Agile Project Manager in San Bruno, CA

    I have been working at Walmart eCommerce full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Resources to work, good environment, co-workers are nice.

    Cons

    Offices Reorg cause some employees to start working far from home. Burocratic, sometimes is more a retail than an e-commerce company

    Advice to Management

    Try to eliminate physical store influence on company culture.

  9. Helpful (5)

    Smart, driven staff but disconnect with Home Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in San Bruno, CA
    Former Employee - Administrative Assistant in San Bruno, CA

    I worked at Walmart eCommerce full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    great workplace with lots of perks (work from home, snacks, lunches, fun events)
    incredibly smart people
    ability to move to different positions within company
    lots of collaboration between teams
    enthusiastic support staff that worked very hard to take care of our needs

    Cons

    there was a lot of turnaround with leadership, making teams uncertain about their future. In the two years I worked there, I reported to 3 different supervisors. There is a lot of bureaucracy when dealing with the Home Office in Bentonville, Arkansas. The way that the home office is run is so different (for example, they use antiquated equipment and technology) which made it almost impossible to get approval for the technology that we needed. It would take a long time to get ANYTHING approved, forcing us to hack workarounds for most issues that we faced. My team was eventually cut and we had to be split up and move into different teams within the company. Many of us were recruited from other jobs with a lot of promises, but we ended up feeling like we had gotten the bait and switch.

    Advice to Management

    Transparency within the company would have made me feel more secure with my job. Every 6 months or so, I wondered if I would have to switch teams or even be employed.

  10. Smart people, good culture, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Software Architect in San Bruno, CA
    Former Contractor - Software Architect in San Bruno, CA

    I worked at Walmart eCommerce as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to see your work used at incredible scale.

    Cons

    There is a lot of red tape around change control and other engineering process that takes some getting used to if you've worked at smaller companies.

    Advice to Management

    Keep hiring great people and making sure that they credit for their work.

  11. Helpful (6)

    Feels like falling off a rollercoaster...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer in San Bruno, CA
    Former Employee - QA Engineer in San Bruno, CA

    I worked at Walmart eCommerce full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Good pay if you negotitate well.
     - Some of the people are good but are driven by upper management in the wrong direction
     - Trying to use the latest tech,

    Cons

    - Horrible work life balance
     - Nobody cares about you or your career.
     - Lot of poitics.
    - No vision or end goal

    Advice to Management

    -Dont just think about changing the whole thing at once.
     - Respect lower level engineers and reward them instead of hiring outside and giving them insane packages.

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