Walt Disney Company

  www.disney.com
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Walt Disney Company Reviews

Updated Jul 19, 2014
All Employees Current Employees Only

3.7 670 reviews

89% Approve of the CEO

Walt Disney Company President, CEO, and Director Bob Iger

Bob Iger

(429 ratings)

77% of employees recommend this company to a friend

Review Highlights

Pros
  • Work Life Balance, can work hours you want to set and take half hour lunches(in 23 reviews)

  • The offices have a great work environment and positive, easy to get along with coworkers(in 34 reviews)


Cons
  • Work-life balance depends on your department(in 25 reviews)

  • Required to work long hours at certain times of the year, but that can be expected at any job(in 36 reviews)

670 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
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    • Approves of CEO

     

    It's a pretty good place but lots of politics

    Senior Digital Designer (Current Employee) Glendale, CA

    ProsThe culture is one of positivity and collaboration

    ConsSometimes the executives are out of ouch with the new market
     And make bad decisions

    Advice to Senior ManagementLearn more. Don't get stagnant.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Fun Environment

    Anonymous Employee (Former Employee)

    ProsFun place to work, good people and great brand.

    ConsThings move slowly - it's a big ship and is hard to turn

    • Culture & Values
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    food and beverage

    Dining Room Server (Current Employee) Lake Buena Vista, FL

    ProsThe best reason to work for Disney is the benefits you can take advantage of

    ConsThe biggest challenge of working for Disney is how to deal with public.

    Advice to Senior ManagementNeed to hire personnel with more experience at the job they are hired for.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Bureaucracy at it's finest

    Senior Systems Engineer (Current Employee) Seattle, WA

    ProsGreat if you have children and want to get into the park for free. If you don't have kids you may not care.

    ConsLack of bonuses or promotion. Managers often get into the position via attrition and aren't suited for the role.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    very happy

    Performer (Current Employee) Anaheim, CA

    Prosvery good health care and benefits

    Consvery long hours, very hard to constantly stay in character, they dont care enough enough their employees

    Advice to Senior Managementneeds more training

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Love your job and you'll never work a day in your life

    Attractions Host (Former Employee) Anaheim, CA

    ProsWorking in attractions was fun and enjoyable. The castmembers became great friends of mine and I loved going to work, most of the time! Disney has pretty nice benefits, including park access for you and your dependents.

    ConsCostuming never has what you need in your size... Hours can get very low during the slower seasons. Many college-aged kids work here and can be immature. Guests can be rude but you have to grin and bear it.

    Advice to Senior ManagementTomorrowland management, keep up the good work! However, scheduling people for "group shifts" does not work well for people with lives outside of work: we need to know more than 4 hours before a shiftwhen we need to be at work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Disney is a pretty good company to work for.

    Anonymous Employee (Current Employee) Glendale, CA

    ProsGreat benefits, great perks, great brand. You get to work with really smart and creative people.

    ConsVery political environment. Company profits reign above all else. Employees are disposable.

    Advice to Senior ManagementHave more courage and commitment to developing new digital businesses / start-ups internally. Don't always look externally for innovation via acquisition where you pay 10x what could be developed internally if the right organizational and incentive structures were implemented.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Good place to work if you don't need the money or want to advance up the corporate ladder.

    PhotoPass Photographer (Former Employee) Orlando, FL

    ProsExcellent benefits package for full-time employees including; medical, dental, Park admission for you and your family, discounts on merchandise and rooms, and work uniforms "costumes" are provided. For the most part coworkers are friendly and you can have fun at work. It's encouraged that you use your imagination, play with the guests "customers", and engage everyone you meet. It's a great place to hone your customer service skills. You will meet people from all walks of life, all ages, all countries, and temperaments between completely amazed to rude and angry. However Disney gives you all the tools you need to deal with most situations. Training courses on diversity, in-depth training in customer service techniques, access to software for learning different languages, all internal communication is in both english and spanish, and a wealth of self paced learning online. Probably one of the best jobs if you don’t need to live off you own wages, just need the benefits, and/or have no interest in advancement.

    ConsAs I just mentioned its a fun and rewarding job, just not financially. Average starting pay is barely above minimum wage and with the exception of peak times, they usually give you a minimum number of hours. Part-time has to give 4 days of availably but may only be worked 1 day a week. This and the fact that schedules are only posted a week in advance make it hard to get a second part-time job. Full-time is required to give "full availability". This means you have to be available to work any shift on any day, literally you have to be able to work 24/7 if needed. The minimum number of hours for full-time is 32 which can make budgeting tricky. Pay raises are small, between 1-5%, and in no way keeps up with inflation. It can take years to transfer from part-time to full-time not because of a lack of need but because upper management just won't make the opportunities available. Even if a full-timer leaves they don't fill the vacancy with an eligible part-timer looking to move up. They just back fill with another part-timer. However if you have a spouse who makes good money and you are working there for "fun" or to get medical benefits than non of this matters.

    The management structure is very limiting for growth. There are very few levels between front-line castmember "employee" and upper management. This means it's hard to move up and extremely difficult to get into a middle management role. There are things you can do to enhance your pay like becoming a trainer or facilitator but the boost in pay is only in effect when you are officially scheduled for that role. None of these will help your chances to advance and if you're really good, could even hurt them. Managers are salary positions and tend to work more then 40 hours per week. Consideration for new manager candidates isn't done by performance or job knowledge but by favoritism. If you're liked you move up, if not you're stuck. Your direct manager holds your fate in their hands. Any kind of advancement or transfer can be blocked by them.

    Advice to Senior ManagementBacked by a multi-billion dollar company that is known for its world class customer service and family friendly values it really help the reputation and bottom line if they would to pay those who are on the front lines a real living wage. With Disney being the only real choice for families why not help the lives of those families who work for you? It wouldn't hurt the bottom line and the improvement in employee satisfaction would actually improve it.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    High Stress Low Pay

    Concierge (Former Employee) Lake Buena Vista, FL

    ProsYou do get to go into the Parks for free and get a discount on Disney Merchandise

    ConsTime off is based on seniority, long hours, poor communication, schedules are messed up all the time.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    A Dream Come True

    Anonymous Employee (Current Employee)

    ProsExcellent health benefits
    Great Disney benefits
    Fantastic heritage, pride and culture
    Wonderful community
    Amazing growth opportunities
    Creative atmosphere

    ConsCorporate structure
    Timing for advancement
    Under market value for salaried employees

    Advice to Senior Managementn/a

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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