Warby Parker Reviews

Updated October 1, 2014
Updated October 1, 2014
40 Reviews
4.5
40 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Dave Gilboa
30 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Showroom Eyewear Specialist in San Francisco, CA
    Former Employee - Showroom Eyewear Specialist in San Francisco, CA

    I worked at Warby Parker part-time (less than an year)

    Pros

    Costumers are always very excited about hearing about Warby Parker.
    Always new products and lines to keep staff excited.
    The product is something you can stand behind.
    Great perks if you wear glasses or like wearing sunglasses.
    I was in San Francisco but corporate culture at New York office seams great.

    Cons

    Not many cons.
    A lot of autonomy at the San Francisco Showroom but that could also be a Pro.
    Sometimes people would steal the showroom discount code and put it online so we had to change the code a lot.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Incredible name-recognition and growth opportunities in all areas EXCEPT technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY

    I worked at Warby Parker full-time (more than an year)

    Pros

    There are a lot of very hard-working, intelligent people truly focused on providing the best possible customer experience. Opportunities to give back to the community are everywhere. The founders are very humble, accessible, and easy to talk to. The office is generally void of the petty gossip and office politics that plagues many organizations of this size.

    Cons

    The Technology department is bloated, ineffective, and dysfunctional. If one considers Warby Parker a technology startup, it hardly functions like one.
    Most employees there only remain so because they enjoy working with their colleagues, but the alarmingly ignorant leadership has worn down many employees in the department. Senior software engineers have steadily departed and for good reason.
    When "invalid measures are better than no measures" for measuring developer productivity, the motives of management must be brought into question. The extreme over-reliance on metrics and rigidly defining processes has slowed and distracted the Technology organization as a whole, and makes for a culture of blindly following useless rituals only to produce overly complex, failed software projects.

    Advice to ManagementAdvice

    The brand is strong, and the customer experience is renowned. Focus on improving software and services, and the technology department as a whole, starting with it's leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Team of social conscious visionaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at Warby Parker full-time (more than an year)

    Pros

    Entrepreneurial, fast-paced, all around great place to work for young, forward thinking 'doers'. A free pair of warbys upon arrival...need in say more?

    Cons

    A growing startup so the formal trainings/leadership development are still in development but since the organizations is so flat and new you get to drive a lot of new developments if you so choose. There's no better training than having the liberty to execute on an idea.

    Advice to ManagementAdvice

    Continue to look for ways to grow your employees and let them run with their ideas. They'll thank you in more ways than one.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Amazing company, like-minded people, great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail in New York, NY
    Current Employee - Retail in New York, NY

    I have been working at Warby Parker full-time (more than an year)

    Pros

    Surrounded by intelligent, motivating, hard-working co-workers. The company puts a lot of emphasis on employee and customer experience (they CARE). Management is very trusting and gives a ton of autonomy.

    Cons

    It's a very young company and for many employees it's their first job. People don't recognize how good they have it and complain, which can negatively influence how others feel.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 9 people found this helpful  

    Software engineers stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Warby Parker full-time

    Pros

    Many smart and hard-working engineers with a decent culture around technology. They are attempting to be known as a tech company which has advantages if you are on the tech side of thins.

    Cons

    There is a major lack of strong leaders on the tech side. This seems to have been the case for a while. The same people that thought waterfall project management and an overly complex enterprise service bus were essential now tout "Agile" as the solution to all problems. I capitalize "Agile", as I remember spending hours in meetings discussing process and how it needed to be consistent between teams. Clearly a lack of understanding as to the point of trying to be agile.

    Advice to ManagementAdvice

    Here are some of the things I heard from leaders on the tech team:
        "Everyone has two jobs. Their job and making their bosses job easier”
        “I believe you shouldn’t complain about a problem without presenting a solution"
        "We're not here to talk about fair, we're here to talk about reality"

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Worth the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Warby Parker full-time (more than an year)

    Pros

    Great people, really inspiring culture and surprisingly transparent for a private company. Leadership thrives on seeing their employees grow and co-workers are people you truly enjoy spending time with. The intimate "fire side chats" with industry leaders of various backgrounds are fantastic!

    Cons

    Pay isn't great, but many perks and overall work-life balance are worthy of applause. It was challenging at times to maintain a healthy sense of contribution when most of the work is repetitious.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Phenomenal People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CX Associate in New York, NY
    Former Employee - CX Associate in New York, NY

    I worked at Warby Parker full-time (less than an year)

    Pros

    The people are fantastic and are always willing to help. There are lots of opportunities to learn and get to know those around you. Company has great perks and wants to make sure you have a great work day.

    Cons

    The work can get a little stale and boring. Although the job is fabulous, the pay is lacking a bit, especially compared to other startups of similar size in NYC.

    Advice to ManagementAdvice

    Allocate more projects to more people. Raise compensation at least a little bit for the entry level position.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Customer Experience Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Associate in New York, NY
    Current Employee - Customer Experience Associate in New York, NY

    I have been working at Warby Parker as an intern (less than an year)

    Pros

    Good Perks : Lunches, Quarterly Outings, Happy Hours, Happy People

    Cons

    Work is not engaging and becomes redundant

    Advice to ManagementAdvice

    Incorporate interns in more tasks

    Recommends
    Positive Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Great for recent college grads but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Services in New York, NY
    Former Employee - Technology Services in New York, NY

    I worked at Warby Parker full-time (less than an year)

    Pros

    Great young office culture- very quirky and fun individuals. Flexible vacation structure and lots of perk like free lunch many days of the week. All the standards expected form todays Startups and Tech oriented companies.

    Cons

    If you're not at a high level title, there is very little compensation for experience regardless of tenure. The glass door at WP is between the retail side of business and the support/development side. Free lunch is a great way for startups to get people to take 15 mins for lunch- it boosts productivity but lowers necessary downtime to recharge during the day. The company is making money hand over fist- and keeping most of it too.

    Advice to ManagementAdvice

    Its easy to talk about how great your company is and its easy to convince people who are in their 20's and 30's of that with little effort. There are many ways to value people in a start up company. Free Lunches, big parties where people get loaded and freak out the HR manager, etc... Making sure your company feels like spring break can only last for so long. If you don't instill better core values through action and not just talk, the bottom will give out. I have hope for this company but you've got to prove yourself to people with families- not just kids with roommates. You can't have the senior positioned individuals be the only employees who can afford to live comfortably. The average low end rent in NYC is 30K/yr. You're asking people to spend more than half their income on rent.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Even better than I imagined!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Warby Parker full-time (less than an year)

    Pros

    Simply can't beat the dynamic office culture, talented and quirky employees, perks, and overall investment in each employee. It's clear that Warby Parker truly cares about employees' development (professional and personal) and happiness.

    From senior management to part-time interns, employees have equal opportunities to attend weekly happy hours, networking events, professional development sessions, etc. With a young culture and lofty goals, innovation and passion is encouraged and fostered every day. Certainly doesn't disappoint this driven employee.

    Cons

    Just the typical growing pains of a fast-paced startup, from long days to spontaneous hurdles. But hey, that's what we signed up for!

    Advice to ManagementAdvice

    Keep doing what you're doing. Employees can feel the love.

    Recommends
    Positive Outlook
    Approves of CEO

Warby Parker Photos

Company Halloween Outing!
Highly necessary recreational equipment

+ Add Photo

Work at Warby Parker? Share Your Experiences

Warby Parker

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.