Washington Metro

www.wmata.com

Washington Metro Reviews

Updated January 12, 2015
Updated January 12, 2015
43 Reviews
2.8
43 Reviews
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Richard Sarles
14 Ratings

Employee Reviews

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  1.  

    Good place to work but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communication Technician in Washington, DC
    Current Employee - Communication Technician in Washington, DC

    I have been working at Washington Metro full-time (more than 3 years)

    Pros

    Good benefit and salary

    Cons

    poor management and uninteresting day to day job.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Worst office politics I've ever witnessed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Metro

    Pros

    Good salary and benefits, not everyone is for themselves but few and far between

    Cons

    You have people in management who were appointed and never applied hence they are not qualified in their position, case in point, you have a person in head of a IT department with no technical skills.

    Advice to ManagementAdvice

    Rate your management like you rate your employees, there is a reason you can't keep good people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    I worked as bus operator for 7 years and it was great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bus Operator in Washington, DC
    Former Employee - Bus Operator in Washington, DC

    I worked at Washington Metro full-time (more than 5 years)

    Pros

    Great pay, raises, Superb benefits, ability to pick your schedule as you gain more time with the company. Ability to advance/move around

    Cons

    Stressful at first. Workforce is not diverse.

    Advice to ManagementAdvice

    As a bus driver/rail operator/station manager, you are under constant scrutiny from the public/media. Any mistake you make will be magnified. It can be stressful at times, especially driving the bus in traffic, dealing with certain customers, and trying to stay on schedule.

    Recommends
    Positive Outlook
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  5.  

    Meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Washington, DC
    Current Employee - Human Resources in Washington, DC

    I have been working at Washington Metro full-time (more than 3 years)

    Pros

    Great benefits and decent regional pay
    Great co workers
    Free rides on Metro and Metro buses
    If you are looking for a job with no accountability, this is a great option.

    Cons

    Frustrating operations and management
    Very, very outdated business practices and technology
    No accountability creates a difficult environment for motivated employees.

    Advice to ManagementAdvice

    Learn new business practices and processes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Thoughts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Systems Engineer in Washington, DC
    Former Employee - Senior Systems Engineer in Washington, DC

    I worked at Washington Metro full-time (more than a year)

    Pros

    There was a pension and I was an employee of WMATA and not a contract. Benefits were good.

    Cons

    It was a very political and toxic environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good place to work if you want to stay somewhere long-term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Washington, DC
    Former Employee - Engineer in Washington, DC

    I worked at Washington Metro full-time (more than 8 years)

    Pros

    Very good job stability, benefits, and pay! If you do good work, you could retire here (although most pension plans are gone, same as everywhere else).

    Cons

    You may see wasteful spending, a lot of management is not qualified or under-qualified for their job, decisions that involve experienced employees are often made at management levels (again often under-qualified), some which end up in bad and wasteful decisions.

    Advice to ManagementAdvice

    Listen and consult with your experienced employees. That's why you hired them in the first place!

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Good workers, but politics influences every major decision. The saying, "It's who you know" is in full effect there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Washington Metro full-time (more than 10 years)

    Pros

    Unless you're essential personnel, the work life balance is good. The salaries and benefits are hard to beat, even in the DC Metro area. Most long term employees (10 + years) are knowledgeable and dedicated workers who truly care about the organization.

    Cons

    Top heavy, but no one's in charge. Each director had their own kingdom and success depended on who had the most clout inside and outside the organization. Many new managers were hired without experience so leadership was non-existent and morale was low. Little or no respect for the unions which cover most employees. Union employees had it the worst - waiting years for a contract settlement and a small percentage increase. To get around the unions, more outside contractors were hired, but with little or no oversight.

    Advice to ManagementAdvice

    Streamline the top-heavy layers of management. They always want to raise fares, but should be willing to exhibit more open financial accountability. The board of directors is too political and too powerful. Need a balance of power between the General Manager, the board and employee advocates.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    retail

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Metro

    Pros

    good leadership training work life balance

    Cons

    good office culture benefits perks

  10.  

    the best major transit agency I've ever been at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transportation Analyst in Washington, DC
    Current Employee - Transportation Analyst in Washington, DC

    I have been working at Washington Metro full-time (more than a year)

    Pros

    compared to all the other major transit agencies I've been at, WMATA pays the best, and has the least amount of silos. For the most part, different departments will actually work together, as opposed to some other agencies I've been at.

    Cons

    the building is kind of old and they're trying to put everyone into cubicles.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    If you are a serious engineer, don't go there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering in Washington, DC
    Former Employee - Engineering in Washington, DC

    I worked at Washington Metro full-time (more than 5 years)

    Pros

    There is nominal growth and breadth opportunity.

    Cons

    You will be second-guessed at every turn.

    Advice to ManagementAdvice

    Fire everyone having more than three tiers of people reporting to him/her.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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