Washington Mutual

  www.wamu.com
  www.wamu.com
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Washington Mutual Reviews in Pleasanton, CA

346 Reviews
3.8
346 Reviews
Rating Trends

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Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
33 Ratings

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 39 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Employee and Customer centric company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President  in  Pleasanton, CA
    Former Employee - Vice President in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    Opportunities for advancement provided and encouraged. When ideas for improvement were identified by employees management supported efforts to implement them if the right justifications were provided.

    Cons

    Large company many different channels, increases inconsistencies between departments and lines of business. Resistance from some lines of business to implement best practices unless required by executive management.

    Advice to ManagementAdvice

    The company was acquired by the FDIC during a series of events. Unfortunately Executive management did not work to sell the company sooner.

    Recommends
    No opinion of CEO
  2.  

    It was good while it lasted

    Former Employee - QA Analyst  in  Pleasanton, CA
    Former Employee - QA Analyst in Pleasanton, CA

    I worked at Washington Mutual full-time for more than 5 years

    Pros

    It was a nice work environment, coworkers were great.

    Cons

    too much red tape and hard to get point across

    Advice to ManagementAdvice

    listen more to your reports.

    Doesn't Recommend
    No opinion of CEO
  3.  

    It was a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Accounting Specialist  in  Pleasanton, CA
    Former Employee - Accounting Specialist in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    Always felt I was needed and appreciated

    Cons

    Sr Executives allowed it to be shut down/taken over by JP Morgan Chase

    Advice to ManagementAdvice

    Stop being so greedy

    No opinion of CEO
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  5.  

    Washington Mutual was a great place to work...until the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Pleasanton, CA
    Former Employee - Manager in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    I felt like I worked with my extended family and I was able to chart my own course in a big way.

    Cons

    The end, when the bank literally failed (or was allowed to fail, unlike the other "big banks"), was rough. Seeing stock gains vanish into thin air was tough to take, plus being acquired for next to nothing by Chase was hard to swallow. After the take over, all of the good reasons for working there disappeared.

    Advice to ManagementAdvice

    They're all gone, for the most part...I guess in the future, don't put all of your eggs in the same (mortgage) basket and listen to the FDIC, Fed, and Treasury when they tell you to sell...even if you think they're wrong.

    Recommends
    Disapproves of CEO
  6.  

    Was a good place to work until they laid off everyone...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Data Analyst II  in  Pleasanton, CA
    Current Employee - Business Data Analyst II in Pleasanton, CA

    I have been working at Washington Mutual

    Pros

    The card service division was once providian which had its up and downs over the years. Then Washington Mutual took over providian. There were many good coworkers and a very freindly enviroment. The management was very different department to department and the Washington Mutual core values did not seem to be followed / valued by different parts of management. This was a good place to work until they laid off everyone after the FDIC forced the sell of Wamu to JP Morgan Chase. Since then everyone spends there remianing time searching for a new job and going to interviews. Good by Wamu and the crazy commercials.

    Cons

    Not the best communication from management. No heads-up to upcoming changes.

    Advice to ManagementAdvice

    To be more open to all levels of the orginization.

    No opinion of CEO
  7.  

    WaMu was a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Pleasanton, CA
    Current Employee - Project Manager in Pleasanton, CA

    I have been working at Washington Mutual

    Pros

    They understood the value of it’s employees and treated them fairly and with respect.

    Cons

    Their involvement with the sub-prime lending and home home loans was the death of the company.

    Advice to ManagementAdvice

    I have no advise as the company assets were acquired by Chase. I am just sad that the company as it was is gone.

    Recommends
    No opinion of CEO
  8.  

    WaMu review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President  in  Pleasanton, CA
    Former Employee - Vice President in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    I enjoyed the camaraderie and team spirit at the lower levels of WaMu - very interactive and collaborative at the core. However, with competitive, often stressed senior management the culture shifted over time into one of blame and finger pointing. Promotional opportunities were available if you were seen as competent.

    Cons

    Lack of honest communication within the organization. Poorly trained and/or overwhelmed middle management layer often prevented the flow of information. Very blame oriented.

    Advice to ManagementAdvice

    Practice what you preach regarding core competencies of fair - human - caring - etc. - etc. It would be a much better corporate culture if you did.

    No opinion of CEO
  9.  

    Challenging Times Ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Project Manager  in  Pleasanton, CA
    Former Employee - Associate Project Manager in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    Progressive company, usually ahead of the curve on social issues. West-coast headquarters enable more in-touch attitude and environment. Good pay and benefits including annual bonus and pension plan.

    Cons

    Recently acquired by Chase may result in layoffs and multiple reorganizations. Company may not have long enough history of dealing with significant economic crises to predict how it will weather drastic changes in current economy. Senior management may not be seasoned enough to effectively guide company through difficult times. The company tends to let its pride get in the way of practicality, therefore it finds itself in the position of not being prepared for severe economic crisis.

    Advice to ManagementAdvice

    Focus more on employees and less on yourselves

    Recommends
    No opinion of CEO
  10. 2 people found this helpful  

    WaMu was the shiny bank on the hill in Seattle that fell down the big, black hole of bad decisions and poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technology Group Manager Senior  in  Pleasanton, CA
    Former Employee - Technology Group Manager Senior in Pleasanton, CA

    I worked at Washington Mutual

    Pros

    Free Checking, Decent benefits, Great staff and people that care and have stood by the company as it crumbled. Up to the last days, many of the staff stood by management (a bit blindly) believing it would get better. Even now, I understand many are listening to the new JPMC management and believing it will get better. I hope it does, but it would be hard to get worse now.

    Cons

    Sadly, senior management did not have the talent or capability to see the problems, and continued to believe everything would just work out (since it had in the past). The management did well in a time of growth and free credit, and had no clue in a time of recession. Cost cutting never really included what was needed (in Seattle) - layoffs were not based on business needs, but could be based on political alliances. Many, many employee lost much, if not all their 401K because the believe management when there were told it was a "buy" opportunity just a few months ago.

    Advice to ManagementAdvice

    Please don't ever do this again to another company - retire with your golden parachute - use your skills to help a non-profit or teach (you now have a great case study of failure to use).

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Shocking, but True.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technology Manager  in  Pleasanton, CA
    Current Employee - Senior Technology Manager in Pleasanton, CA

    I have been working at Washington Mutual

    Pros

    Even though the senior management is clueless about most of the stuff, the culture is very friendly.

    Cons

    The senior management is clueless about most of the stuff, and are senior not because of expertise. They get to some position, and then just stagnate there. Politics is rampant and each group is willing to back stab the other for intangibles. No growth opportunities, as the senior people never move higher or quit.

    Advice to ManagementAdvice

    Focus on innovation. Hold every employee accountable.

    Doesn't Recommend
    No opinion of CEO

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