Washington Mutual
3.1 of 5 337 reviews
www.wamu.com Seattle, WA 5000+ Employees

Washington Mutual Reviews

Updated Mar 17, 2014

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3.1 337 reviews

                             

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend
337 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Good work/life balance, employees treated fairly, good company values, nice culture"
    in 39 reviews
  • "They offered great benefits and good supports for the families of employees"
    in 14 reviews
Cons:
  • "Senior management was a mixed bag; lack of accountability at the highest levels"
    in 35 reviews
  • "Upper management pushes some questionable growth numbers"
    in 15 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Wrong Place at the Wrong Time

Risk Manager (Former Employee)
Seattle, WA

I worked at Washington Mutual full-time for more than 3 years

ProsTeam was great; still maintaining meaningful relationships years after the Chase takeover. Bonds were made during many long hours of shared project work. Compensation was good.

ConsVery demanding schedule. Felt like much of the time we were racing against time. Thought we had made it through when things got pulled out from underneath us.

Advice to Senior ManagementDon't grow too fast and compromise values that made you beloved by your customers. Thanks for pushing me, though, to realize what I could do.

No, I would not recommend this company to a friend

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Great learning experience

Senior Analyst (Former Employee)
Seattle, WA

I worked at Washington Mutual full-time for more than 3 years

ProsThe people were great. The division was small so everyone had to wear many hats. Our division was acquired by a much larger finance group and our people were so much more efficient.

ConsThere existed some good ole boy network mentality. The old guard did not respect the abilities of the new people.

Advice to Senior ManagementConsider not selling out.

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  • Culture & Values
         
  • Work/Life Balance
         
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  • Comp & Benefits
         
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Great environment with enjoyable coworkers

Teller (Former Employee)

I worked at Washington Mutual part-time for more than a year

ProsEnvironment with coworkers
Dealing with lots of people on a daily basis
Simple tasks to accomplish
Fast paced to make the time go by quickly

ConsQuotas that have to be met or negative performance reviews happen
Low starting salary as a teller
Repetitive tasks that don't always challenge you

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Disapproves of CEO

 

Great company

Funder (Current Employee)
Bellevue, WA

I have been working at Washington Mutual full-time for more than 3 years

ProsExcellent colleagues. We had a great time working together. The company was mostly respectful of employees during a very difficult time. Everyone always pulled together to make things work. Great culture of support, fun, and of course hard work.

ConsSad to see it end the way it did. I would have loved to have stayed on had it been possible. Working at Chase is just not the same. Much more corporate and less friendly. For that, I had to go.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bank Teller

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsGreat Benefits, 8-5; Sundays and holidays off; Company discounts; excellent commission.

ConsCustomer service with people sensitive about their money

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

WaMu was a fantastic place to work. The culture was very collaborative and the people were amazing!

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsThe culture was very down-to-earth. Nothing stodgy about this bank.

ConsWell......the failure and brutal takeover.

Advice to Senior ManagementToo late...

No, I would not recommend this company to a friend

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great company while it was around

Senior Teller (Former Employee)
Clackamas, OR

I worked at Washington Mutual full-time for more than a year

Prosrules were followed. always busy. Managers usually had your back if there was a upset customer.

Conspay was no very good, lots of turnover could never keep any employees.

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

I had a good working experience at Washington Mutual.

Loan Closer (Former Employee)
Dallas, TX

I worked at Washington Mutual full-time for more than a year

ProsThere were opportunities for growth.

ConsThe branch closed down and layoffs occurred.

Advice to Senior ManagementAlways treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.

Yes, I would recommend this company to a friend

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Loved the Culture

Executive Assistant (Former Employee)
Seattle, WA

I worked at Washington Mutual full-time for more than 5 years

ProsWashington Mutual is one of the best companies I've ever wroked for. The people were extremely nice and it was a fun place to work. I sure do miss the cafeteria!

ConsOne of the cons in working for the bank is the commute. I had a long commute into work.

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Great company to work for

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsMany opportunities around the whole organization

ConsBought by Chase and not sure of the new culture

Yes, I would recommend this company to a friend

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