Glassdoor is your free inside look at Washington Mutual reviews and ratings — including employee satisfaction and approval rating for Washington Mutual CEO James Dimon . All 309 reviews posted anonymously by Washington Mutual employees.
Be The First To
Add Photos
41% of the CEO
James Dimon
Former Employee – worked at Washington Mutual
Pros – Great development opportunities
Meaningful work
Fun environment
Competitive benefits, perqs and pay
Cons – Too heavily focused on mortgage business
Very sales centric - not balanced with risk management
Many long-term employees were complacent and rode the wave up
2013-03-02 10:56 PST
Former Employee – worked at Washington Mutual full-time for more than 3 years
Pros – The company provided access to current mortgage holders
Cons – The Company didn't offer products for the areas in which the branches were located
Advice to Senior Management – Have better products
No, I would not recommend this company to a friend
2013-03-28 13:23 PDT
Former Employee – worked at Washington Mutual full-time for more than 8 years
Pros – Lots of room to learn, plenty of opportunity. Lots of collaboration and the chance to work on completely new projects. I really enjoyed my time there, and learned a TON. Plenty of opportunity to work with senior management closely, if you were working on strategically aligned projects.
Cons – Absolutely crazy as everything crashed... no work/life balance, disregard for long term business reality in pursuit of short term immediate financial gain.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-12 22:23 PDT
Former Employee – worked at Washington Mutual full-time for more than a year
Pros – great salary and benefits...easy work flow if your organized
Cons – management was more concerned with meeting quotas
No, I would not recommend this company to a friend
2013-03-03 07:06 PST
Former Employee – worked at Washington Mutual full-time for more than 3 years
Pros – If you want to, there was room to move up from the bottom.
Cons – But the ceiling wasn't very far from the ground when it came to advancement.
The biggest disappointment, was seeing the change from being a banker and assisting people in their financial needs. Giving them clarity on what opportunities they had to make the best of their money. Counseling customers on how to manage funds. -- To trying to convince every single customer to open more and more accounts. Far more than they needed. Over and Over.
Advice to Senior Management – No banker needs to be pushy. Lay-off. It's a burden on the customer to be treated like an asset.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-25 18:10 PST
Current Employee – been working at Washington Mutual
Pros – got to wear a suit
Cons – got to wear a suit all the time
No, I would not recommend this company to a friend
2013-02-01 06:09 PST
Former Employee – worked at Washington Mutual full-time for more than 3 years
Pros – Benefits are great and they promote education
Cons – Politics don't belong in fraud area
Advice to Senior Management – Micro management works in Customer Service not in Fraud
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-08 15:36 PST
Former Employee – worked at Washington Mutual full-time for more than a year
Pros – Despite some interesting growth opportunities, I'd call it a job and not a career. Decent pay, high turnover. Upper movement determined on office politics rather than merit. But I suppose that's true at many places.
Cons – Upper management pushes some questionable growth numbers. Is it possible for a small branch to open 100+ new accounts in a month? Definitely. Are those accounts really needed and necessary in a small community? Probably not.
Advice to Senior Management – A mission statement should be a mission statement, not a PR device to brainwash employees and consumers alike into thinking poor money management, big fees, and behavior inconsistent with said mission statement.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-02 18:22 PDT
Former Employee – worked at Washington Mutual full-time for more than 3 years
Pros – I truly enjoyed my time at WaMu. I loved my team and the people I worked with, learned a lot, was challenged by the work I did and liked the company's culture.
Cons – Getting shut down by the FDIC and being devoured by JPMorgan was kind of a downer.
Advice to Senior Management – Ignoring risk and lending out to anybody regardless of whether they can repay the loan isn't really a good business model.
Yes, I would recommend this company to a friend
2012-10-17 23:32 PDT
Former Employee – worked at Washington Mutual full-time for more than 7 years
Pros – It was a nice work environment, coworkers were great.
Cons – too much red tape and hard to get point across
Advice to Senior Management – listen more to your reports.
No, I would not recommend this company to a friend
2012-09-13 14:38 PDT
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around