Washington Mutual

  www.wamu.com
  www.wamu.com

Washington Mutual Reviews

Updated November 1, 2014
Updated November 1, 2014
353 Reviews
4.0
353 Reviews
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Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
37 Ratings

Review Highlights

Pros
  • Great people, true team environment, challenging work, fair compensation, perfect work/life balance (in 41 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

Employee Reviews

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  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Seattle, WA
    Former Employee - Project Manager in Seattle, WA

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    close to home, liked co-workers

    Cons

    political, managers who climbed ladder but are not good leaders

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Old WAMU Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Processor in Jacksonville, FL
    Former Employee - Mortgage Processor in Jacksonville, FL

    I worked at Washington Mutual full-time (more than 5 years)

    Pros

    Ability to be cross trained, credit for serving the community through volunteerism.

    Cons

    Mandatory overcome on extremely short notice. Unstable industry

    Advice to ManagementAdvice

    Work life balance is out of balance. More focused on bottom line and not considerate of the people that work there, who are the first internal customer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Bad company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Washington Mutual

    Pros

    Great people to work with

    Cons

    A Very poor managed company

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  5. 1 person found this helpful  

    Lack of Leadership at all levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Business Partner in Seattle, WA
    Former Employee - Human Resources Business Partner in Seattle, WA

    I worked at Washington Mutual full-time (more than an year)

    Pros

    Generally a fair working environment.

    Cons

    Lack of integrity at the leadership levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Poor Decision Making by Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Bank Operations in Seattle, WA
    Former Employee - Retail Bank Operations in Seattle, WA

    I worked at Washington Mutual

    Pros

    Retail store and low and mid management corporate employees were very nice, and were eager to do good work

    Cons

    Desparate need for new and innovative ideas from senior management and significant passive/aggressive behavior demonstrated by management trying to move up the chain of command.

    Advice to ManagementAdvice

    Live an honest life, both professionally and personally

    Doesn't Recommend
    No opinion of CEO
  7.  

    Meltdown was inevitable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in San Francisco, CA
    Former Employee - Project Manager in San Francisco, CA

    I worked at Washington Mutual

    Pros

    Pay was good. Project Management methodology followed PMI industry standards. Management had meetings in person to promote team work and get buyin on the business processes and work, but this just applied to the department that I was in, not global.

    Cons

    No trust or information sharing between business and IT. Lots of games being played. People so paranoid and cya, that everything in email.

    Advice to ManagementAdvice

    Don't know how it is now that it's Chase. Advice to WaMu senior management and anyone: when you see the star managers leaving, you know that a meltdown is ahead. Plus, read the newspapers and intranet. Was not in mortgage lending division; would be interesting to hear feedback from people who worked there.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Failure to recognize reality hastens company's demise.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - First Vice President in San Francisco, CA
    Former Employee - First Vice President in San Francisco, CA

    I worked at Washington Mutual

    Pros

    Receiving a paycheck and maintaining positive working relationships with other employees.

    Cons

    Lack of capable management, failure to communicate truthfully with employees.

    Advice to ManagementAdvice

    Admit seriousness of conditions and communicate honestly with employees.

    Doesn't Recommend
    No opinion of CEO
  9.  

    $20,000,000 v $5,000 - whose severance package would you prefer?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Compliance Body in Irvine, CA
    Former Employee - Compliance Body in Irvine, CA

    I worked at Washington Mutual

    Pros

    It used to be because they seemed to be in touch with their customers with their funny "Stodgy Banker" ads and free checking. Then they lived a lie by telling everyone the bank was fine, all the time relying on the customers deposits as the reason they were in a "healthy position". Shame on you Kerry Killinger and others.

    Cons

    Management were totally distant..no recognition for a good job, just more work. I got a 50 cent pay increase in 4 years! Fishman, The CEO left after A MONTH with $20,000,000 dollars and most of the workers got between $5,000-$10,000. Disgusting.

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
  10.  

    too late. company no longer exists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Internal Controls Analyst in Seattle, WA
    Current Employee - Senior Internal Controls Analyst in Seattle, WA

    I have been working at Washington Mutual

    Pros

    used to be the core values and culture, but now what's left is quickly being assimilated by Chase. The only thing left are the branches, which are now Chase

    Cons

    Bad management ran the company into the ground. Obviously a big downside is that it doesn't exist any more.

    Advice to ManagementAdvice

    Too late now. Thanks for all your hard work in ruining a once proud company.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    A nice place to work before the greed set in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Washington Mutual

    Pros

    My immediate coworkers were extremely warm and caring, and they cared about me as a person.

    Cons

    I worked in a functional area and didn't feel like there were a lot of people there I could learn from. I came to WaMu with years of Fortune 500 experience in my specialty, and many of the people I worked with seemed like they were in their jobs because they'd been with the bank for years and had just been promoted up through the ranks because they did what executives wanted them to do.

    Advice to ManagementAdvice

    Stay in banking if you can, since many of you would get eaten alive in other industries.

    Doesn't Recommend
    No opinion of CEO

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